Posted:1 day ago|
Platform:
Remote
Full Time
This is a remote position.
mail:- info@naukripay.com Telecaller's primary responsibility is to communicate with potential and existing customers via telephone to promote products or services, generate leads, and handle customer inquiries. They play a crucial role in building business-client relationships and driving sales. Key Responsibilities: Outbound Calling: Making calls to prospective customers to introduce products or services, explain their features and benefits, and persuade them to make a purchase or schedule an appointment. Lead Generation: Identifying and qualifying potential customers through phone conversations, gathering necessary information, and documenting interactions for follow-up. Customer Service: Addressing customer inquiries, resolving complaints, and providing support related to products or services. Maintaining Records: Accurately documenting customer interactions, updating databases, and tracking call outcomes. Sales and Persuasion: Utilizing effective communication and persuasive techniques to convert leads into sales and meet sales targets. Following Up: Contacting customers after initial calls to provide additional information, address concerns, or finalize sales. Essential Skills: Communication Skills: Clear and effective verbal communication is crucial for conveying information, building rapport, and handling objections. Persuasion and Sales Skills: The ability to influence customers, highlight product benefits, and close deals is essential. Customer Service Skills: Handling customer inquiries, resolving issues, and maintaining a positive and professional attitude are important. Organization and Time Management: Managing a high volume of calls, maintaining accurate records, and meeting deadlines. Product Knowledge: Understanding the features, benefits, and pricing of the products or services being offered. In essence, a Telecaller is a sales and customer service professional who uses the telephone as their primary tool to connect with customers, build relationships, and drive business growth.Naukripay group
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