Posted:6 days ago|
Platform:
Remote
Full Time
This is a remote position.
Telecaller job involves making and receiving phone calls to connect with potential or existing customers, often to promote products or services, gather information, or provide customer support. This role requires strong communication skills, the ability to handle objections, and a customer-focused approach. Key Responsibilities: Outbound Calls: Making a high volume of calls to potential customers to introduce products, services, or offers. Inbound Calls: Handling incoming calls from customers, addressing inquiries, resolving issues, and providing support. mail:- info@naukripay.com Sales & Lead Generation: Persuading customers to make purchases, schedule appointments, or gather information to generate leads. Customer Interaction: Building rapport with customers, understanding their needs, and providing tailored solutions or information. Database Management: Maintaining accurate records of customer interactions, updating contact information, and documenting sales activities. Product Knowledge: Staying up-to-date on product features, benefits, and pricing to effectively communicate with customers. Target Achievement: Meeting or exceeding sales targets and quotas as set by the company. Compliance: Adhering to telecalling scripts, company policies, and legal regulations. Problem Solving: Addressing customer complaints and resolving issues professionally and efficiently. Collaboration: Working with other team members, including sales and support staff, to improve customer experience and sales processes.Naukripay group
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