work from home ( married telecaller)

This is a remote position.

Mail:- info@naukripay.com telecaller's primary role is to communicate with customers via telephone to promote products, gather information, or provide customer support. They are responsible for making outbound calls to potential customers and handling inbound calls from existing ones. Key responsibilities include explaining products, generating leads, resolving issues, and maintaining customer records. Key Responsibilities: Outbound Calling: Making calls to potential customers to introduce products, services, or offers. Inbound Handling: Addressing customer inquiries, complaints, and providing support or solutions. Lead Generation: Identifying and qualifying potential customers through phone conversations. Sales and Follow-up: Persuading customers to make purchases or schedule appointments and following up on leads. Customer Relationship Management: Maintaining accurate records of interactions and building relationships with customers. Product Knowledge: Staying up-to-date on products, services, and company policies. Meeting Targets: Achieving daily or weekly call targets and contributing to team goals. Feedback Collection: Gathering customer feedback to improve products or services. Complaint Resolution: Addressing and resolving customer complaints professionally. CRM Updates: Maintaining accurate records of customer interactions in the CRM system. Key Skills: Excellent Communication Skills: Both verbal and written, including clear and persuasive speaking, active listening, and the ability to handle objections. Persuasiveness and Negotiation: Convincing customers to take desired actions. Customer Handling: Ability to handle a variety of customer needs and personalities. Problem-Solving: Identifying and resolving customer issues effectively. Data Entry and Record Keeping: Maintaining accurate call logs and customer information. Product Knowledge: Understanding the products and services being offered. Resilience: Handling rejections and maintaining a positive attitude. Time Management: Prioritizing tasks and meeting deadlines. Computer Skills: Proficiency in using CRM software and other relevant tools.