Wfm Team Lead RTA/Scheduler

3 - 7 years

5 - 6 Lacs

Posted:None| Platform: Naukri logo

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Work from Office

Job Type

Full Time

Job Description

Role and Responsibilities:

Good knowledge of Workforce Management (WFM) and Real-Time Adherence (RTA) 2=Willingness to work in a 247 environment

Proficient in data analysis with the ability to draw conclusions (e.g.,Error Analysis and Root Cause Analysis for process deviations)

Strong understanding of MIS reporting and data interpretation
Excellent communication and writing skills Ability to handle pressure and meet timelines

Applicants Specifications & Qualification:

Very good English communication skills
Good grasp on MS Excel Strong learning and adaptability skills Excellent analytical and logical thinking Strong coordination and interpersonal communication skills

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