1655 Rta Jobs

Purpose of Role: The Customer Service Advisor is the first point of contact for customers, incl EDI customers, IMCs, 3rd party service providers (warehouse) and ABSC teams and acts as the link between Cash Cycle Department and contacts outside GDBS Cash Cycle. Responsible for delivering high-level customer service and ensuring on time, in full shipments. To ensure that all customer service related queries are followed up and resolved accurately, efficiently and according to the relevant SLA. To contribute ideas, energy, enthusiasm and support to the continuous improvement of the Cash Cycle process. To ensure that internal control procedures are strictly adhered to. Customer Service teams in ...

Hiring for Workforce management (WFM) Manager minimum 10 years of experience into WFM minimum 2 Years of on Paper Managerial experience Looking for 4 Years of Minimum Team handling experience Candidate should be flexible with wfo role & Night shift

RTA & Operations Associate with 1+ year of RTA Operation required for a reputed capital market organization located in Mumbai . Salary: Up to Rs 25,000 per month Exp: 1+ year Send CV to shadabpatel93@gmail.com with subject line RTA Andheri ,

WFM Manager- Chandigarh Manage WFM team. Strong background in Advance Excel , Data analytics and Power point 3+ years in a managerial WFM ROLE Must be a Graduate Must be fine working in rotational shifts

Company Overview Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.6/5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture. Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world and a robust work at home program, we believe great things happen when ...

The WFM Executive plays a key role in managing business information systems and ensuring smooth data flow across departments. They are responsible for collecting, consolidating, and validating data from multiple sources, preparing daily/weekly/monthly reports, and creating dashboards to support management decision-making. The role also involves analyzing performance trends, identifying gaps or process improvements, and ensuring data accuracy in all reports. Additionally, the WFM Executive coordinates with different teams to understand reporting needs, automates repetitive tasks where possible, and maintains databases for efficiency and reliability. Graduate is any stream Minimum of 3-year ex...

MNC in Gurgaon Hiring for WFM RTA & WFM Schedulers CTC UPTO 8.5LPA Require 2+ Years Experience in WFM RTA Require Excellent Communication Skills TWO Way cabs Shifts 24*7 Role and Key Responsibilities Intraday real time monitoring of service levels for all queues for all the sites throughout the operating window (24/7/365) Real time monitoring of associates performance from all teams at all sites Managing Real Time updates on Service Levels, Contact data and other KPIs Drive real-time impacts to staffing for both internal and outsourced teams vs. requirements metric goals Communicate and call out changes to incoming contact patterns to operations and the broader WFM team Have a real time comm...

Job Overview: We are looking for a qualified and experienced Company Secretary who has in-depth knowledge of handling compliances for a listed company. The candidate should be well-versed with the Companies Act, SEBI Regulations, and other applicable corporate laws, and should be capable of guiding management and addressing shareholder queries effectively. Key Responsibilities: Ensure compliance with provisions of the Companies Act, 2013, SEBI (LODR) Regulations, and other statutory requirements applicable to listed companies. Prepare, review, and file necessary returns, forms, and documents with MCA, SEBI, NSE/BSE, and other regulatory authorities. Handle Board Meetings, Committee Meetings,...

Supports the smooth running of the sales department, focusing on proactive sales initiatives to maximize revenue. Proactively improves guest satisfaction and comfort by responding promptly to inquiries and resolving issues efficiently. Delivers plans and objectives, achieving sales targets and driving revenue growth. Supervises the sales team, fostering a culture of growth, development, and performance. Controls costs and inventory while maintaining productivity and performance levels. Builds and maintains effective relationships with key stakeholders, including guests, colleagues, and management. Reviews business performance and recommends improvements to drive financial performance. Ensure...

Job Title: Business Analyst Mutual Fund Domain (Airoli) Experience: 2-5 Years We are seeking a Business Analyst with strong Mutual Fund and Wealth Management experience who can work closely with business and technology teams to translate requirements into effective solutions. Role: Work as a Business Analyst in the Mutual Fund domain with responsibility for requirement gathering, process analysis, documentation, and coordination with business and technology teams. Manage end-to-end Mutual Fund journeys including onboarding, transaction processing, and RTA interactions. Work on MF digital journeys, goal-based investment modules, brokerage reconciliation, RM modules, operations modules, and ba...

Role Purpose Join the Lanes Evaluation team at Google Maps and play a crucial role in shaping the future of navigation! Our objective is to significantly improve Google Maps data quality, enhance user experience, and drive future innovations related to lane-level information. As a Data Quality Analyst, you will be at the forefront of this mission, rigorously testing hypotheses, resolving complex data quality issues, performing in-depth data analysis, and continuously refining evaluation workflows and policies through expert operation and insightful analysis. Hypothesis Testing & Validation: Design and execute tests to validate hypotheses aimed at enhancing lane data accuracy, completeness, a...

Key Responsibilities Real-time monitoring of call volumes, queues, agent adherence, and SLAs . Execute intraday management to optimize staffing vs demand. Manage shrinkage, absenteeism, and schedule deviations in real time. Identify risks to performance metrics and take proactive corrective actions . Communicate real-time performance updates to operations & leadership teams . Coordinate with capacity planners, schedulers, and ops managers . Execute call-out plans and OT management based on workload. Publish hourly performance dashboards and reports . Support business continuity and crisis management during volume spikes. Ensure compliance with SOPs, SLAs, and client KPIs . Technical Skills (...

Any graduate/postgraduate (MBA) with sound grip on financial aspects Good communication skills, both written and oral Knowledge of corporate finance / accountancy i.e., financial statements and annual reports Business and financial knowledge, particularly the banking and insurance industry Willing to work in 24*5 environment on rotational shifts (including night shifts) Certification or knowledge/experience in MS-office (Excel, Word, PowerPoint) Preferred with exposure of working on data analysis Knowledge in SQL, Python and VBA Macro is a plus

MNC in Gurgaon Hiring for WFM RTA & WFM Schedulers CTC UPTO 8.5LPA Require 2+ Years Experience in WFM RTA Require Excellent Communication Skills TWO Way cabs Shifts 24*7 Role and Key Responsibilities Intraday real time monitoring of service levels for all queues for all the sites throughout the operating window (24/7/365) Real time monitoring of associates performance from all teams at all sites Managing Real Time updates on Service Levels, Contact data and other KPIs Drive real-time impacts to staffing for both internal and outsourced teams vs. requirements metric goals Communicate and call out changes to incoming contact patterns to operations and the broader WFM team Have a real time comm...

Purpose/Objective 1. This position is responsible for providing technical services to end users & conducting product promotion/demand generation activities in the assigned territory. 2. This position also involves knowledge sharing/engagement activities with the influencers like contractors & engineers for increasing the brand recommendation & implementation of influencer engagement programs. Key Responsibilities of Role 1. Providing regular input to the Regional Technical Service Manager – RTSM 2. Provide Customer Service to end customers in the designated districts 3. Track and report quality of company products through on site tests and market sampling 4. Collect independent feedback from...

Purpose/Objective Purpose of Position 1. This position is responsible for providing technical services to end users & conducting product promotion/demand generation activities in the assigned territory. 2. This position also involves knowledge sharing/engagement activities with the influencers like contractors & engineers for increasing the brand recommendation & implementation of influencer engagement programs. Key Responsibilities of Role Deliverables / Responsible for (results)1. Providing regular input to the Regional Technical Service Manager – RTSM 2. Provide Customer Service to end customers in the designated districts 3. Track and report quality of company products through on site te...

Purpose/Objective This position is responsible for providing technical services to end users & conducting product promotion/demand generation activities in the assigned territory. This position also involves knowledge sharing/engagement activities with the influencers like contractors & engineers for increasing the brand recommendation & implementation of influencer engagement programs. Key Responsibilities of Role 1. Providing regular input to the Regional Technical Service Manager – RTSM 2. Provide Customer Service to end customers in the designated districts 3. Track and report quality of company products through on site tests and market sampling 4. Collect independent feedback from end c...

Purpose/Objective Purpose of Position 1. This position is responsible for providing technical services to end users & conducting product promotion/demand generation activities in the assigned territory. 2. This position also involves knowledge sharing/engagement activities with the influencers like contractors & engineers for increasing the brand recommendation & implementation of influencer engagement programs. Key Responsibilities of Role Deliverables / Responsible for (results)1. Providing regular input to the Regional Technical Service Manager – RTSM 2. Provide Customer Service to end customers in the designated districts 3. Track and report quality of company products through on site te...

Purpose/Objective Purpose of Position 1. This position is responsible for providing technical services to end users & conducting product promotion/demand generation activities in the assigned territory. 2. This position also involves knowledge sharing/engagement activities with the influencers like contractors & engineers for increasing the brand recommendation & implementation of influencer engagement programs. Key Responsibilities of Role Deliverables / Responsible for (results)1. Providing regular input to the Regional Technical Service Manager – RTSM 2. Provide Customer Service to end customers in the designated districts 3. Track and report quality of company products through on site te...

Purpose/Objective Purpose of Position 1. This position is responsible for providing technical services to end users & conducting product promotion/demand generation activities in the assigned territory. 2. This position also involves knowledge sharing/engagement activities with the influencers like contractors & engineers for increasing the brand recommendation & implementation of influencer engagement programs. Key Responsibilities of Role Deliverables / Responsible for (results)1. Providing regular input to the Regional Technical Service Manager – RTSM 2. Provide Customer Service to end customers in the designated districts 3. Track and report quality of company products through on site te...

Purpose/Objective Purpose of Position 1. This position is responsible for providing technical services to end users & conducting product promotion/demand generation activities in the assigned territory. 2. This position also involves knowledge sharing/engagement activities with the influencers like contractors & engineers for increasing the brand recommendation & implementation of influencer engagement programs. Key Responsibilities of Role Deliverables / Responsible for (results)1. Providing regular input to the Regional Technical Service Manager – RTSM 2. Provide Customer Service to end customers in the designated districts 3. Track and report quality of company products through on site te...

Purpose/Objective 1. This position is responsible for providing technical services to end users & conducting product promotion/demand generation activities in the assigned territory. 2. This position also involves knowledge sharing/engagement activities with the influencers like contractors & engineers for increasing the brand recommendation & implementation of influencer engagement programs. Key Responsibilities of Role 1. Providing regular input to the Regional Technical Service Manager – RTSM 2. Provide Customer Service to end customers in the designated districts 3. Track and report quality of company products through on site tests and market sampling 4. Collect independent feedback from...

Purpose/Objective The WFM Specialist-SM is responsible for supporting the implementation, optimization, and maintenance of Workforce Management (WFM) systems in field operations. This role ensures seamless coordination between on-ground teams and digital applications to enhance efficiency, data accuracy, and task allocation. By leveraging technology and process improvements, the WFM Team Member contributes to achieving operational excellence, optimizing resource utilization, and aligning field operations with organizational objectives. The role also focuses on troubleshooting field application issues, providing training to field staff, and ensuring compliance with established workflows and q...

Min3-7 years of progressive experience in RTAs, with a proven track record of success in leading teams and driving operational excellence MOHALI LOCATION CALL VIKAS AT 8527840989 vikasimaginators@gmail.com Required Candidate profile Good knowledge of workforce management principles, methodologies, and best practices, preferably in the BPO industry. Proficiency in workforce management tools, and data analysis techniques.

Role : WFM - Specialist - RTA Years of experience: 1+ Years Location: Nashik Work Mode: Work from Office Responsibilities: Manages daily operation by assessing operational drivers (Staffing, Volume, AHT) and outcomes (SLA, ASA and ABAN%) and adjusts intraday schedule to meet service goals. Monitors intraday, makes decisions, provides sound judgement, and consults with operation team for recommendations to improve real time performance includes calling for OT/Time off. Produce Real time reports - Hourly/ Daily/ Weekly, Exception management. Preparing Dashboards in the CRM tools and should be well versed with skilling/Bulk skilling. Produce daily, biweekly, and monthly reports to ensure adhere...