Description
About Willis Towers Watson (WTW)Willis Towers Watson is a leading global advisory, broking, and solutions company that helps clients around the world turn risk into a path for growth. With a focus on people, capital, and technology, WTW delivers solutions that manage risk, optimize benefits, and cultivate talent. The company’s Health & Benefits practice is renowned for its forward-looking approach to employee wellbeing, helping organizations unlock the full potential of their people.Position OverviewThe WTW Wellness Advisory Consultant is a key member of Willis Towers Watson’s Health & Benefits team, responsible for advising organizations on the development, implementation, and management of comprehensive wellness strategies. This role combines deep expertise in wellbeing trends with client-centric consulting to deliver innovative, data-driven solutions that enhance employee health, engagement, and productivity. The consultant partners closely with HR leaders, benefits managers, and other stakeholders to design programs that align with organizational objectives, regulatory requirements, and evolving workforce expectations.
Qualifications
Key Responsibilities
- Client Advisory & Relationship Management: Serve as a trusted advisor to clients by understanding their business goals, workforce demographics, and unique challenges related to employee wellness.
- Wellness Program Design: Develop bespoke wellness strategies, drawing on best practices and industry trends. Solutions may include physical, mental, emotional, and financial wellbeing components.
- Needs Assessment & Data Analysis: Conduct organizational assessments including surveys, focus groups, and data analysis to identify wellness needs, risks, and opportunities for improvement.
- Strategic Planning: Build multi-year wellness roadmaps that integrate seamlessly with overall benefits, rewards, and talent strategies.
- Vendor Evaluation & Management: Assess, recommend, and help implement wellness vendors, digital platforms, and third-party solutions that best meet client requirements.
- Communication & Engagement: Craft communication plans and campaigns to maximize employee participation and engagement in wellness initiatives.
- Measurement & Reporting: Define KPIs and utilize analytics tools to monitor program effectiveness, ROI, and drive continuous improvement.
- Compliance & Risk Mitigation: Ensure wellness programs comply with relevant laws, regulations, and best practices, emphasizing data privacy and inclusivity.
- Workshops & Training: Facilitate workshops, webinars, and leadership sessions to build internal capability and foster a culture of wellbeing.
- Thought Leadership: Stay abreast of emerging trends, regulatory changes, and innovations in the wellness space, sharing insights with clients and colleagues.
Qualifications & Experience
- Bachelor’s degree in human resources, Public Health, Psychology, Business Administration, or a related field (master’s preferred).
- 5+ years of experience in employee wellness, corporate health, benefits consulting, or related area.
- Demonstrable experience designing and implementing wellness programs within diverse organizations.
- Familiarity with wellness technology platforms, analytics software, and data privacy considerations.
- Strong project management skills, with the ability to handle multiple initiatives and deadlines.
- Excellent communication, presentation, and facilitation skills.
- Proficiency in developing and interpreting reports, dashboards, and ROI analyses.
- Certification in wellness or health promotion (e.g., CHES, CWWS, CWP) is advantageous.
Key Competencies
- Consultative Mindset: Ability to identify client needs, ask insightful questions, and tailor solutions accordingly.
- Analytical Ability: Comfortable interpreting data and translating insights into actionable recommendations.
- Collaboration: Proven team player who thrives in cross-functional environments and can effectively manage stakeholder relationships.
- Innovation: Willingness to challenge the status quo and champion new approaches to wellness and engagement.
- Cultural Sensitivity: Demonstrates an inclusive approach, respecting diverse backgrounds and perspectives in program design.
Role Deliverables
- Comprehensive wellness strategy proposals and recommendations tailored to client needs.
- Detailed implementation plans, including timelines, budgets, and resource allocation.
- Quarterly and annual program performance reviews, with suggested optimizations.
- Facilitation of focus groups, workshops, and training sessions.
- Regular updates and communication materials to enhance program visibility and participation.
- Vendor analysis reports and due diligence summaries.
