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4.0 years
1 - 4 Lacs
Ahmedabad
On-site
Key Responsibilities: Develop and customize Shopify themes, templates, and layouts to create engaging eCommerce experiences. Build and integrate Shopify apps, plugins, and APIs to enhance store functionality. Write clean, scalable PHP code for Shopify-related customizations and back-end integrations. Optimize Shopify stores for performance, security, and scalability, ensuring a smooth user experience. Work closely with designers, marketers, and project managers to meet business requirements. Troubleshoot and resolve Shopify-related technical issues, including complex API integrations. Maintain and enhance existing PHP-based applications used for Shopify integrations. Implement best practices in eCommerce SEO, page speed optimization, and user experience. Stay up to date with Shopify’s latest features, industry trends, and development best practices. Requirements 4+ years of experience in Shopify development with expertise in PHP, Liquid, HTML, CSS, and JavaScript. Strong knowledge of Shopify APIs, webhooks, and custom app development. Experience in PHP frameworks (Laravel, CodeIgniter, or Symfony) for custom Shopify integrations. Proficiency in MySQL, database optimization, and query performance tuning. Hands-on experience with RESTful APIs, GraphQL, and third-party integrations. Strong problem-solving skills with the ability to debug and resolve Shopify and PHP-related issues. Experience with Git version control, Agile methodologies, and CI/CD pipelines. Understanding of eCommerce best practices, conversion optimization, and UI/UX principles. Strong communication and collaboration skills to work effectively with cross-functional teams.
Posted 1 week ago
5.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Freshworks makes it fast and easy for businesses to delight their customers and employees. Our fresh approach to software is affordable, quick to implement, and designed for the end user—empowering businesses of all sizes to create better customer (CRM, CX) and employee (ITSM) experiences. Headquartered in San Mateo, California, Freshworks operates across 13 global locations, serving 65,000+ companies—from startups to public enterprises. Our cloud-based product suite includes Freshdesk (omni-channel support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), and Freshchat (AI-powered bots)—all powered by Freshworks Platforms, our unified platform of shared services. Recognized by CNBC, Forbes, Fortune, and Bloomberg, and honored as a Best Place to Work in San Francisco and Denver, Freshworks consistently earns top ratings on G2 and TrustRadius for its industry-leading products. Job Description What will the role entail? This role is with the Developer Experience Platform team and the ideal candidate will be needed to build platform capabilities into the SDK so that external developers can use the SDK to build apps that can easily extend or customise core Freshworks Products. Be a Customer Champion: Develop a sense of empathy with our customer base to build an understanding of various problems. The role is also a bridge between the customer and the engineering teams to ensure focus on solving customer needs & delivering continuous value. Practice Craftsmanship: Learn and Practice product craft. Create solutions with delightful user experiences and find the balance between solving the customer problem and shipping the right product solution. We take pride in releasing the smallest of features while iterating and shipping regularly. Play as One Team: The role needs you to communicate clearly to various stakeholders of Product development, Engineering, Marketing, Sales & Leadership teams and work together to bring your vision to life. Act with Urgency: Breakdown complex problems to phases to help the team make incremental progress while still keeping the bigger picture intact. You’d evangelize the vision and ensure maximum customer value is achieved with the appropriate amount of work. Qualifications 5+ years of product management experience, with at least 3 years specifically in B2B/enterprise platforms Led at least 1 complete product lifecycles (ideation through launch and iteration) Experience with SDK development or developer tools, developer-facing documentation and API governance Demonstrated track record working with engineering teams to deliver technical products Experience with feature flagging, A/B testing frameworks and relevant product management tools (Jira, Aha!, ProductBoard, etc.) Platform-Specific Skills Track record managing multi-tenant platforms with different customer configurations Experience with platform extensibility (plugins, extensions, app marketplaces) Knowledge of SSO integration and experience with enterprise identity management Understanding of rate limiting, throttling, and API performance optimization Understanding of monitoring solutions (New Relic, Datadog, etc.) for platform health Technical Knowledge Clear understanding of API design principles and technical integration concepts Understanding of OAuth and other authentication/authorization frameworks Experience with webhooks and event-driven architecture Experience with data modeling and understanding entity relationships within platforms Experience with data-driven decision making and key platform metrics Basic understanding of cloud infrastructure concepts relevant to platform scalability B2B Domain Expertise Experience with enterprise sales cycles and understanding of B2B buying processes Knowledge of SaaS business models and platform monetisation strategies Experience with customer discovery in enterprise environments Familiarity with compliance and security requirements common in B2B settings Leadership Capabilities Has directly managed at least one product scrum team or served as technical product owner Experience presenting to C-level stakeholders or enterprise clients Evidence of cross-functional leadership without direct authority History of successful stakeholder management across multiple business units Additional Information At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business. At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business. Show more Show less
Posted 1 week ago
4.0 years
0 Lacs
Gurgaon, Haryana, India
Remote
June 4, 2025 easyrewardz About EasyRewardz EasyRewardz is a leading customer experience management company. It provides end-to-end customer engagement solutions to 100+ brands across 3500+ retail offline stores . EasyRewardz has a presence across all key retail verticals – Apparel, Fashion, Luxury, Food & Beverage, Travel and Entertainment, Wellness, and Banking . Key Capabilities Of EasyRewardz’s Proprietary Technology Platform Include Customer loyalty program as an end-to-end solution Platform for intelligent and meaningful engagement with brands’ customers Analytics engine to enable brands to engage in personalized conversations with consumers SaaS-based customer experience management solution to provide a unified view of the consumer at the multichannel level Why EasyRewardz? “Machine Learning”, “Personalization”, “Marketing Automation”, “Consumer Preferences” – these terms get real at EasyRewardz. If you’re looking for a career that allows you to innovate and think differently , EasyRewardz is the place! We are a fast-growing organization , and our journey has been fantastic — shaping young minds and driving retail excellence by influencing customer behavior. Learn more: https://www.easyrewardz.com Who are we seeking? Like-minded individuals with an entrepreneurial mindset , a passion to learn and excel . We value “Performance” and “Performers.” Job Title: Senior Data Engineer Location: Gurgaon Experience Required: 4+ years Department: Data Engineering & Analytics Reports To: ABC About The Role EasyRewardz is India’s leading customer engagement and loyalty platform. Our ecosystem includes: CRM Marketing automation AI-powered segmentation Campaign orchestration Analytics Omnichannel communication tools We’re looking for a Senior Data Engineer who can design, build, and optimize scalable data pipelines and platforms that power our product suite — including Zence Marketing, Zence 360, and loyalty systems. Key Responsibilities Architect, build, and maintain real-time and batch data pipelines using tools like Apache Spark, RisingWave, Redpanda, and ScyllaDB Collaborate with product managers, analysts, and developers to design systems that support business intelligence, behavioral analytics, and campaign automation Own and manage data ingestion from SDKs and third-party systems via webhooks and APIs Implement and maintain ETL/ELT pipelines across various customer touchpoints and engagement journeys Optimize queries and data storage using ScyllaDB, MySQL, and data lakes Ensure data quality, reliability, and governance through validation, monitoring, and alerting Work with DevOps to deploy scalable, fault-tolerant infrastructure in cloud or hybrid environments Mentor junior engineers and contribute to architecture and roadmap planning Must-Have Skills Strong experience with Apache Spark, Kafka/Redpanda, RisingWave, or similar stream processing tools Proficient in Python or Scala for pipeline scripting and data transformation Deep understanding of data modeling, distributed databases (ScyllaDB, Cassandra), and performance optimization Experience with both SQL and NoSQL systems (e.g., MySQL, ScyllaDB) Familiarity with event-driven architecture and large-scale customer event data Solid grasp of data quality frameworks, testing, lineage, and governance Experience with marketing automation or CRM platforms is a strong plus Good-to-Have Skills Working knowledge of n8n, Airflow, or other orchestration frameworks Understanding of SDK-based event capture and retry mechanisms What We Offer Opportunity to shape the data strategy of one of India’s top Martech platforms Collaborative and innovation-focused work environment Flexible work hours and remote-friendly setup Attractive compensation and clear growth path Apply at: talentacquisition@easyrewardz.com Apply for this position Full Name * Email * Phone * Cover Letter * Upload CV/Resume *Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. * Share on Facebook Share on Twitter Share on LinkedIn Previous Next Show more Show less
Posted 1 week ago
3.0 - 5.0 years
10 - 15 Lacs
Ahmedabad
Hybrid
We’re seeking an experienced Shopify Developer to build exceptional eCommerce experiences. Must have hands-on experience with Shopify theme/app development using Liquid, HTML5, CSS3, JavaScript, and modern frameworks
Posted 1 week ago
0 years
0 Lacs
Chennai, Tamil Nadu, India
Remote
When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What you’ll be doing… As a part of the AI, Martech, and Personalization team, you’ll act as a bridge between marketing, data, and development teams. You’ll play a part in our mission to drive data-powered marketing by enabling segmentation, automation, and dynamic personalization.. This is your chance to be a vital part of an innovative, fast-moving team where your ideas and technical expertise drive success. The Martech & Personalization Specialist works to connect platform capabilities and data to marketing use cases. As a data-driven team member, you’ll work closely with data, development, analytics, AI, marketing, and other partners to build, implement, and maintain solutions to support personalized journeys and experiences. You’ll be working on identity resolution, real-time events, and data flows, working with cross-functional teams to ensure real-time behaviors and data needed to power campaigns is available and high-quality. You’ll have an in-depth functional understanding of customer data platforms (CDPs) and marketing automation platforms and a strong understanding of digital marketing. Additionally, you’ll be working hands-on to configure the platforms, support complex campaigns, and enable new functionality. As Martech & Personalization Specialist, you’ll be expected to create technical documentation, translate business needs into technical user stories for development, and manage and assist with UAT. You’ll also be expected to enter and manage trouble tickets, and assist with monitoring data flows. The ideal candidate is proficient in technical problem-solving but also has a business-oriented vision. You understand how operational roles solve everyday business needs. Responsibilities Include Working with internal teams to understand business requirements for personalization and segmentation use cases, then translating them into technical specification documentation and writing technical user stories for development teams. Collaborating closely with cross-functional teams, including Analytics, AI&D, Business Intelligence, and Enterprise Architecture, to identify and document data requirements and implement effective and compliant data collection strategies like tagging, streaming, or batch delivery. Documenting architecture, data flows, processes, and configurations across the tech stack. Maintaining a data dictionary for marketing automation platform and CDP. Assisting with CDP and marketing automation platform configuration to capture, integrate, manage, and activate customer data for marketing campaigns. Participating in User Acceptance Testing (UAT) for personalization use cases and other activities. Actively monitoring and troubleshooting data collection, data pipelines, and connector issues across the tech stack, ensuring the integrity and reliability for data delivery. Entering and managing trouble tickets for platform performance or data collection issues across the entire stack with internal and external support teams. Monitoring and optimizing platform performance. Communicating project status, timelines, deliverables, and roadblocks to partners and team members. Testing and enabling AI and Machine Learning features, built by internal teams or embedded within the platforms, to evolve platform capabilities. Partnering with internal SMEs to create, document, and maintain data governance practices, ensuring data quality, integrity, and compliance with privacy regulations (e.g., GDPR, CCPA). Contributing to standards and best practices, fostering consistency and efficiency. Providing training and support to internal stakeholders. Providing recommendations for business process redesign and best practices; creating documentation as needed. Establishing strong relationships with internal stakeholders and partners Stay up to date with industry trends, best practices, and emerging technologies related to customer data management and personalization. You’ll Need To Have Bachelor’s degree in digital marketing, marketing, or a related field. 2 or more years of relevant work experience. Hands-on experience working with customer data platforms (like Adobe Experience Platform), marketing automation platforms (like Marketo or Eloqua), or sales CRMs. 2 or more years experience with digital marketing. Significant experience leveraging front-end technologies such as Javascript in the context of marketing technology platforms Ability to meet deadlines, manage multiple projects simultaneously, and to work in a fast-paced, dynamic, customer and team-oriented work environment. Strong problem-solving skills and the ability to make data-driven decisions. Great communication skills, you can translate business needs to technical teams and visa versa. Even Better If You Have Experience with data architecture and customer data modeling. Adobe Real Time CDP Developer Expert Certification or Adobe Real Time CDP Business Practitioner Professional Certification . Marketo Expert Certification. Experience Adobe Experience Platform B2B RTCDP, Marketo Engage, Adobe Journey Optimizer, Adobe Target, and Adobe Launch. Extensive experience working with APIs (REST, webhooks, SOAP, etc.) Significant experience working with large datasets and working with query languages such as SQL Understanding of SDK implementations. If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above. #VBGDXP Where you’ll be working In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager. Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to race, gender, disability or any other legally protected characteristics. Show more Show less
Posted 1 week ago
3.0 years
4 - 6 Lacs
Coimbatore
On-site
Flutter Developer to create multi-platform apps for Android and iOS using the Flutter development framework. Responsibilities: ● Design and develop Android and iOS applications using Flutter ● Active participation in the analysis, design, development and testing of new applications ● Handle various third-party libraries and API integrations ● Collaborate with cross-functional teams to develop advanced applications ● Unit-test code for robustness, usability, and general reliability ● Work on bug fixing and improving application performance Skills Required: ● 3+ years of experience in mobile app development ● Minimum 2+ years of experience in building applications using flutter ● Solid understanding of Flutter UI and animations. ● Strong understanding of Firebase, Webhooks, SocketIO and state management ● Experienced in working with REST and JSON ● Strong in architectural (MVC, MVP, MVVM, MVI) ● Experience in Unit test development or test-driven development. ● Solid Experience in Android Studio/ VSCode/Xcode ● Good understanding of state management using Provider / Redux ● Solid experience in integrating 3rdparty SDKs. ● Proficiency in Web services integration using HTTP, REST, JSON, and XML. ● Have a good understanding of push notification services. Qualification: Any Graduate with relevant experience Location: Coimbatore Job Type: Full-time Pay: ₹400,000.00 - ₹600,000.00 per year Experience: Flutter developer: 3 years (Preferred) Work Location: In person
Posted 1 week ago
3.0 years
4 - 6 Lacs
Coimbatore
Remote
Alchemist Technologies is looking for an experienced Zoho Developer to join our team. The ideal candidate should have a minimum of 3 years of hands-on experience in Zoho development, specializing in Zoho Creator, Zoho CRM, Deluge scripting, and API integrations . This is a remote position , offering an excellent opportunity to work with a Zoho Premium Partner . Key Responsibilities: Develop, customize, and maintain Zoho applications including Zoho Creator, Zoho CRM, and Zoho Books . Write and optimize Deluge scripts to automate workflows and business processes. Integrate Zoho applications with third-party platforms using Zoho APIs and REST APIs . Work closely with clients to understand business requirements and develop custom Zoho solutions . Troubleshoot and resolve technical issues within Zoho applications. Stay updated with Zoho platform enhancements and best practices. Required Skills & Qualifications: Minimum 3 years of experience in Zoho development . Strong expertise in Zoho Creator, Zoho CRM, and Deluge scripting . Experience with API integration, webhooks, and automation . Familiarity with other Zoho applications (Zoho Books, Zoho Desk, Zoho Analytics) is a plus. Strong problem-solving and analytical skills. Preferred Qualifications: Experience working with Zoho One suite . Prior experience in a Zoho Premium Partner company. Knowledge of JavaScript, HTML, CSS, and SQL is an added advantage. Job Types: Full-time, Permanent Pay: ₹420,000.00 - ₹660,000.00 per year Benefits: Cell phone reimbursement Internet reimbursement Paid sick time Paid time off Location Type: In-person Schedule: Day shift Monday to Friday Experience: Zoho developer: 3 years (Required) Zoho Products: 3 years (Required) Work Location: In person
Posted 1 week ago
3.0 years
0 - 0 Lacs
India
On-site
Job Title: Full-Time Shopify Backend Developer (Experienced) Location: On-site Company: Sinelogix Technologies Position Overview: We’re seeking a highly skilled and experienced Shopify Backend Developer to join our development team full-time. You will be responsible for building and maintaining robust backend systems for our Shopify stores, integrating third-party services, optimizing performance, and supporting custom app development. Responsibilities: Develop, test, and maintain custom Shopify backend solutions using Shopify APIs and Shopify Plus. Build and manage private and public Shopify apps as needed. Integrate third-party services and APIs (e.g., payment gateways, CRMs, ERPs). Optimize site performance, stability, and security. Collaborate closely with frontend developers, designers, and stakeholders. Write clean, scalable, and well-documented code. Troubleshoot and debug production issues. Required Qualifications: 3+ years of experience with Shopify backend development. Strong proficiency in Shopify APIs , Liquid , and GraphQL/REST . Experience with Shopify Plus and custom app development. Proficiency in Node.js , Ruby , or similar backend technologies. Strong understanding of webhooks, automation, and job queues. Experience with Git and collaborative development workflows. Solid understanding of eCommerce concepts and best practices. Excellent problem-solving and communication skills. Job Type: Full-time Pay: ₹35,000.00 - ₹40,000.00 per month Benefits: Provident Fund Location Type: In-person Schedule: Day shift Monday to Friday Work Location: In person Speak with the employer +91 8980898451 Application Deadline: 09/06/2025 Expected Start Date: 09/06/2025
Posted 1 week ago
0 years
0 Lacs
Hyderabad, Telangana, India
Remote
When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What you’ll be doing… As a part of the AI, Martech, and Personalization team, you’ll act as a bridge between marketing, data, and development teams. You’ll play a part in our mission to drive data-powered marketing by enabling segmentation, automation, and dynamic personalization.. This is your chance to be a vital part of an innovative, fast-moving team where your ideas and technical expertise drive success. The Martech & Personalization Specialist works to connect platform capabilities and data to marketing use cases. As a data-driven team member, you’ll work closely with data, development, analytics, AI, marketing, and other partners to build, implement, and maintain solutions to support personalized journeys and experiences. You’ll be working on identity resolution, real-time events, and data flows, working with cross-functional teams to ensure real-time behaviors and data needed to power campaigns is available and high-quality. You’ll have an in-depth functional understanding of customer data platforms (CDPs) and marketing automation platforms and a strong understanding of digital marketing. Additionally, you’ll be working hands-on to configure the platforms, support complex campaigns, and enable new functionality. As Martech & Personalization Specialist, you’ll be expected to create technical documentation, translate business needs into technical user stories for development, and manage and assist with UAT. You’ll also be expected to enter and manage trouble tickets, and assist with monitoring data flows. The ideal candidate is proficient in technical problem-solving but also has a business-oriented vision. You understand how operational roles solve everyday business needs. Responsibilities Include Working with internal teams to understand business requirements for personalization and segmentation use cases, then translating them into technical specification documentation and writing technical user stories for development teams. Collaborating closely with cross-functional teams, including Analytics, AI&D, Business Intelligence, and Enterprise Architecture, to identify and document data requirements and implement effective and compliant data collection strategies like tagging, streaming, or batch delivery. Documenting architecture, data flows, processes, and configurations across the tech stack. Maintaining a data dictionary for marketing automation platform and CDP. Assisting with CDP and marketing automation platform configuration to capture, integrate, manage, and activate customer data for marketing campaigns. Participating in User Acceptance Testing (UAT) for personalization use cases and other activities. Actively monitoring and troubleshooting data collection, data pipelines, and connector issues across the tech stack, ensuring the integrity and reliability for data delivery. Entering and managing trouble tickets for platform performance or data collection issues across the entire stack with internal and external support teams. Monitoring and optimizing platform performance. Communicating project status, timelines, deliverables, and roadblocks to partners and team members. Testing and enabling AI and Machine Learning features, built by internal teams or embedded within the platforms, to evolve platform capabilities. Partnering with internal SMEs to create, document, and maintain data governance practices, ensuring data quality, integrity, and compliance with privacy regulations (e.g., GDPR, CCPA). Contributing to standards and best practices, fostering consistency and efficiency. Providing training and support to internal stakeholders. Providing recommendations for business process redesign and best practices; creating documentation as needed. Establishing strong relationships with internal stakeholders and partners Stay up to date with industry trends, best practices, and emerging technologies related to customer data management and personalization. You’ll Need To Have Bachelor’s degree in digital marketing, marketing, or a related field. 2 or more years of relevant work experience. Hands-on experience working with customer data platforms (like Adobe Experience Platform), marketing automation platforms (like Marketo or Eloqua), or sales CRMs. 2 or more years experience with digital marketing. Significant experience leveraging front-end technologies such as Javascript in the context of marketing technology platforms Ability to meet deadlines, manage multiple projects simultaneously, and to work in a fast-paced, dynamic, customer and team-oriented work environment. Strong problem-solving skills and the ability to make data-driven decisions. Great communication skills, you can translate business needs to technical teams and visa versa. Even Better If You Have Experience with data architecture and customer data modeling. Adobe Real Time CDP Developer Expert Certification or Adobe Real Time CDP Business Practitioner Professional Certification . Marketo Expert Certification. Experience Adobe Experience Platform B2B RTCDP, Marketo Engage, Adobe Journey Optimizer, Adobe Target, and Adobe Launch. Extensive experience working with APIs (REST, webhooks, SOAP, etc.) Significant experience working with large datasets and working with query languages such as SQL Understanding of SDK implementations. If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above. #VBGDXP Where you’ll be working In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager. Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to race, gender, disability or any other legally protected characteristics. Show more Show less
Posted 1 week ago
3.0 years
0 Lacs
Ahmedabad, Gujarat, India
On-site
Shopify Developer Role: Shopify Developer - Backend Maintenance & Integrations Responsibilities: Manage and maintain the existing Shopify backend. Develop and troubleshoot Shopify apps and third-party integrations. Optimize store performance, checkout experience, and theme stability. Handle API integrations for CRM, ERP, and ecommerce tools. Collaborate with marketing and customer care teams to ensure site updates. Requirements: 3+ years of experience in Shopify development. Proficiency in Liquid, HTML, CSS, JavaScript. Experience with Shopify APIs, app integrations, and webhooks. Strong problem-solving and debugging skills. Show more Show less
Posted 1 week ago
5.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Position Overview: We are seeking an experienced and versatile Zoho Administrator to join CRM team at GEDU Noida. The ideal candidate should have a deep functional and technical understanding of the Zoho One suite, including Zoho CRM, Creator, Projects, Desk, and Zoho Analytics. This role is primarily responsible for system administration, user management, access control, configuration management, data quality monitoring, and supporting day-to-day operational excellence across the CRM platform. Duties and Responsibilities: Manage user access, roles, profiles, security settings, and permission sets across Zoho applications. Monitor data quality, identify inconsistencies, and perform regular data cleansing. Configure workflows, automation rules, assignment rules, validation rules, and layouts within Zoho CRM and other modules. Administer CRM processes related to lead lifecycle management, task automation, and approval processes. Create and manage custom fields, modules, views, dashboards, and reports. Coordinate with cross-functional teams (Sales, Marketing, Admissions, Visa) to support process alignment within CRM. Provide frontline support for system issues, troubleshoot user problems, and escalate to developers as needed. Support integration management across Zoho CRM, Desk, Campaigns, Voice, and other third-party platforms (e.g., WhatsApp, Five9, Zapier). Ensure compliance with data protection regulations by implementing field masking, data sharing rules, and audit tracking. Conduct end-user training sessions, prepare training materials, and drive system adoption among users. Support regular system upgrades, testing, and documentation activities. Required Skills and Qualifications: 2–5 years of experience as a Zoho Administrator or CRM System Administrator. Strong knowledge of Zoho CRM and Zoho One apps like Desk, Campaigns, SalesIQ, and Zoho Analytics. Proficiency in setting up workflows, blueprints, lead assignment rules, escalation rules, and layouts. Solid understanding of data security, sharing rules, and user access management. Ability to troubleshoot day-to-day CRM operational issues. Familiarity with basic Deluge scripting and custom functions is a plus. Good analytical and organizational skills with a keen attention to detail. Ability to work collaboratively with cross-functional teams and handle multiple priorities. Strong communication and user training skills. Nice to have Skills and Qualifications: Experience in managing CRM for Ed-Tech or SaaS environments. Exposure to Zoho Flow, Webhooks, or other integration tools. Experience in managing telephony integration (Five9, Zoho Voice, WhatsApp & other applications). Knowledge of GDPR compliance and data security practices in CRM systems. Experience in working with ticketing systems like JIRA, ServiceNow for CRM change management. Familiarity with CRM analytics and building custom reports/dashboards in Zoho Analytics. Experience in creating release dashboards in Atlassian JIRA/Confluence or other Wikis. Preparation of release management plan and creating workflows in tools like JIRA/Atlassian for approval processes etc. Experience: 2–5 years of hands-on experience as a Zoho Administrator managing multi-brand or multi-functional CRM operations. Educational Qualification(s): BE/B.Tech/MCA/MTech or equivalent in Computer Science or a related field. To know our privacy policy, please click the link below: https://gedu.global/wp-content/uploads/2023/09/GEDU-Privacy-Policy-22092023-V2.0-1.pdf Show more Show less
Posted 1 week ago
3.0 - 5.0 years
0 Lacs
Gurugram, Haryana, India
On-site
For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more, visit partech.com or connect with us on LinkedIn, X (formerly Twitter), Facebook, and Instagram. Technical Product Manager (TPM) Position Description As a Technical Product Manager at PAR, you will be instrumental in defining and delivering robust technical solutions that power our product ecosystem. You will own the full product lifecycle—from technical discovery to precise execution—ensuring that our offerings excel in scalability, security, and integration. Working closely with engineering, DevOps, professional services, solutions architects, and external developer communities, you will drive the development of features including authentication, integrations, data pipelines, webhooks, and services architecture. We’re seeking a technically adept, data-driven professional who can balance short-term execution with a long-term technical vision. In this role, you will uncover technical requirements from both internal and external stakeholders and translate these insights into comprehensive, secure, and scalable product solutions. What We’re Looking For Relevant Experience & Technical Expertise: Bring 3-5 years of product management experience in SaaS or digital technology environments, supported by a strong technical foundation. Experience in managing technical product lifecycles—particularly in areas such as authentication, integrations, data pipelines, and API-driven architectures—is essential. Customer & Technical Stakeholder Savvy: Adept at gathering insights from diverse sources, including external developer communities and internal teams (e.g., DevOps, Professional Services, Solutions Architects). You can translate complex technical requirements into actionable product strategies. Technical & Data-Driven Strategist: Demonstrated ability to use both qualitative insights and quantitative data to drive technical decisions. Your strong analytical skills help ensure that product features meet high standards of reliability, security, and performance. Execution Excellence in a Technical Environment: Proven track record of managing complex technical projects from ideation through launch, with the ability to decompose sophisticated challenges into executable tasks while maintaining quality and precision. Collaborative Communicator: Excellent communication skills to bridge technical and non-technical teams. You are skilled at articulating complex technical concepts to various stakeholders and fostering collaboration across product, engineering, and go-to-market teams. Balanced Technical & Business Acumen: While your technical expertise is a cornerstone, you also understand how technical decisions drive customer outcomes and overall business strategy, ensuring solutions are both innovative and commercially viable. Cultural Fit & Team Player: Embody PAR’s core values—Act With Urgency, Never Settle, Win Together, Own It, and Deliver Outcomes—and inspire a collaborative, high-performing team culture. Unleash Your Potential: What You Will Be Doing and Owning Drive Technical Discovery & Strategy: Develop a technical product roadmap that addresses critical elements of our technology stack, such as authentication, integrations, data pipelines, webhooks, and services architecture. Synthesize technical requirements from both internal stakeholders and external developer communities to inform strategic decisions. Deliver High-Quality Technical Solutions: Collaborate with engineering and DevOps teams to translate technical requirements into actionable development tasks. Oversee the execution of technical projects to ensure reliability, scalability, and security. Bridge Internal & External Technical Stakeholders: Serve as the primary liaison between internal technical teams (e.g., DevOps, Professional Services, Solutions Architects) and external developer communities, ensuring clear communication and alignment on priorities. Champion Data-Driven Technical Decisions: Leverage both technical analytics and customer data to optimize product features. Monitor performance metrics, iterate on solutions, and drive improvements that yield measurable business outcomes. Collaborate Across Functions: Work closely with product management, engineering, and go-to-market teams to integrate technical innovations into the broader product strategy. Facilitate discussions that ensure non-technical stakeholders understand the impact of technical decisions. Drive Continuous Technical Improvement: Stay abreast of emerging technologies, industry best practices, and competitive trends to refine our technical offerings. Propose and implement innovations that elevate the performance and scalability of our products. Interview Process Interview #1: Phone Screen with Talent Acquisition Team Interview #2: Video interview with the Hiring Manager (via MS Teams) Interview #3: Video interview with the Team (via MS Teams) PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at PAR, please contact accommodations@partech.com. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor's website. Show more Show less
Posted 1 week ago
0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
We are looking for an experienced AI Developer to design and implement a custom Generative AI model capable of delivering real-time business insights from both structured and unstructured data. This solution will be a key analytical tool to support decision-making and business strategy. 🔑 Key Responsibilities: Design, build, and deploy a Generative AI model (GPT-based or similar). Integrate the model with real-time data sources such as APIs, SQL/NoSQL databases, or dashboards. Develop natural language interfaces, like chatbots or command-line tools, to interact with the model. Implement data pipelines to collect, clean, and feed data into the model continuously. Ensure the system delivers concise, low-latency, and business-relevant insights. Optimize model performance for accurate and real-time responses. Develop UI/UX interfaces, either web-based or within dashboards like Power BI or Tableau. Document the architecture, APIs, and workflows for future use and scalability. 🧩 Key Requirements: Proven experience in LLMs or Generative AI models (GPT, LLaMA, Claude, Mistral, etc.) Strong proficiency in Python and libraries like Transformers, LangChain, Haystack. Hands-on experience with vector databases (FAISS, Pinecone, Weaviate). Experience in building real-time data pipelines using Kafka, Flink, Airflow, etc. Strong understanding of APIs, webhooks, and data integration strategies. Experience deploying models using Docker, FastAPI, Flask, or similar frameworks. 🎁 Bonus Skills: Experience integrating AI into BI tools or enterprise dashboards. Excellent communication and documentation skills. ✅ Preferred Qualifications: Prior experience in AI-based business intelligence or insights platforms. Understanding of data security and privacy best practices. Experience with cloud platforms (AWS, GCP, Azure) for AI workloads. 📅 Duration : Project-based engagement | Estimated timeline: 3 months Show more Show less
Posted 1 week ago
2.0 - 4.0 years
4 - 8 Lacs
Gurugram, Delhi / NCR, Mumbai (All Areas)
Work from Office
We are looking for skilled and motivated Zoho Developers to join our growing team in Gurgaon and Mumbai. The role involves designing, developing, and customizing solutions using the Zoho suite (Zoho CRM, Zoho Creator, Zoho Books, etc.).
Posted 1 week ago
0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Role Overview : As a Product Manager Intern, you will collaborate with our product, design, and engineering teams to support the development and enhancement of user-focused products. This role offers hands-on experience in product management, from sprint planning to data analysis, wireframing, and funnel optimization. You will contribute to product initiatives, work across teams, and play a key role in the product lifecycle. Qualifications : Currently pursuing a Bachelor’s/Master’s degree in Computer Science, Engineering, Information Systems, or a related field. Strong interest in product management, user experience, and technology-driven solutions. Hands-on experience or familiarity with APIs, webhooks, and tools like Postman or curl for testing endpoints is a plus. Exposure to Firebase for analytics, event tracking, or push notifications is a plus. Familiarity with martech platforms like CleverTap, Contlo, MoEngage, or similar tools for user engagement and campaign management. Experience with wireframing tools (e.g., Figma, Sketch) and basic prototyping for product features. Analytical mindset with experience or interest in analyzing data from platforms like Firebase or martech dashboards. Basic understanding of database schemas, data stitching (e.g., using User ID or Device ID), or user attribution (e.g., Paid vs. Organic). Knowledge of Agile/Scrum methodologies and tools like JIRA and Confluence. Proactive, organized, and detail-oriented with strong problem-solving and communication skills to collaborate with cross-functional teams. Note : To ensure a productive process for both parties, only candidates meeting the above qualifications should apply. Key Responsibilities : Assist in planning and executing product development sprints, ensuring alignment with team goals and timelines. Support the management and operation of marketing technology tools to enhance user experience (UX). Draft and maintain Product Requirement Documents (PRDs), Confluence pages, and JIRA tickets for clear communication and task tracking. Contribute to flow-based user communication strategies to improve engagement and retention. Analyze product and user data to derive insights and create compelling presentations for stakeholders. Develop wireframes to visualize product features and facilitate discussions with designers and developers. Collaborate with developers and designers to execute product features and ensure seamless delivery. Assist in identifying and implementing strategies to optimize user funnels and improve conversion rates. What You’ll Gain : Hands-on experience in product management within a fast-paced, innovative environment. Exposure to the full product development lifecycle, from ideation to execution. Mentorship from experienced product managers and cross-functional teams. Opportunity to contribute to real-world projects that impact user experiences. Show more Show less
Posted 1 week ago
3.0 - 5.0 years
0 Lacs
Jaipur, Rajasthan, India
On-site
For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more, visit partech.com or connect with us on LinkedIn, X (formerly Twitter), Facebook, and Instagram. Technical Product Manager (TPM) Position Description As a Technical Product Manager at PAR, you will be instrumental in defining and delivering robust technical solutions that power our product ecosystem. You will own the full product lifecycle—from technical discovery to precise execution—ensuring that our offerings excel in scalability, security, and integration. Working closely with engineering, DevOps, professional services, solutions architects, and external developer communities, you will drive the development of features including authentication, integrations, data pipelines, webhooks, and services architecture. We’re seeking a technically adept, data-driven professional who can balance short-term execution with a long-term technical vision. In this role, you will uncover technical requirements from both internal and external stakeholders and translate these insights into comprehensive, secure, and scalable product solutions. What We’re Looking For Relevant Experience & Technical Expertise: Bring 3-5 years of product management experience in SaaS or digital technology environments, supported by a strong technical foundation. Experience in managing technical product lifecycles—particularly in areas such as authentication, integrations, data pipelines, and API-driven architectures—is essential. Customer & Technical Stakeholder Savvy: Adept at gathering insights from diverse sources, including external developer communities and internal teams (e.g., DevOps, Professional Services, Solutions Architects). You can translate complex technical requirements into actionable product strategies. Technical & Data-Driven Strategist: Demonstrated ability to use both qualitative insights and quantitative data to drive technical decisions. Your strong analytical skills help ensure that product features meet high standards of reliability, security, and performance. Execution Excellence in a Technical Environment: Proven track record of managing complex technical projects from ideation through launch, with the ability to decompose sophisticated challenges into executable tasks while maintaining quality and precision. Collaborative Communicator: Excellent communication skills to bridge technical and non-technical teams. You are skilled at articulating complex technical concepts to various stakeholders and fostering collaboration across product, engineering, and go-to-market teams. Balanced Technical & Business Acumen: While your technical expertise is a cornerstone, you also understand how technical decisions drive customer outcomes and overall business strategy, ensuring solutions are both innovative and commercially viable. Cultural Fit & Team Player: Embody PAR’s core values—Act With Urgency, Never Settle, Win Together, Own It, and Deliver Outcomes—and inspire a collaborative, high-performing team culture. Unleash Your Potential: What You Will Be Doing and Owning Drive Technical Discovery & Strategy: Develop a technical product roadmap that addresses critical elements of our technology stack, such as authentication, integrations, data pipelines, webhooks, and services architecture. Synthesize technical requirements from both internal stakeholders and external developer communities to inform strategic decisions. Deliver High-Quality Technical Solutions: Collaborate with engineering and DevOps teams to translate technical requirements into actionable development tasks. Oversee the execution of technical projects to ensure reliability, scalability, and security. Bridge Internal & External Technical Stakeholders: Serve as the primary liaison between internal technical teams (e.g., DevOps, Professional Services, Solutions Architects) and external developer communities, ensuring clear communication and alignment on priorities. Champion Data-Driven Technical Decisions: Leverage both technical analytics and customer data to optimize product features. Monitor performance metrics, iterate on solutions, and drive improvements that yield measurable business outcomes. Collaborate Across Functions: Work closely with product management, engineering, and go-to-market teams to integrate technical innovations into the broader product strategy. Facilitate discussions that ensure non-technical stakeholders understand the impact of technical decisions. Drive Continuous Technical Improvement: Stay abreast of emerging technologies, industry best practices, and competitive trends to refine our technical offerings. Propose and implement innovations that elevate the performance and scalability of our products. Interview Process Interview #1: Phone Screen with Talent Acquisition Team Interview #2: Video interview with the Hiring Manager (via MS Teams) Interview #3: Video interview with the Team (via MS Teams) PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at PAR, please contact accommodations@partech.com. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor's website. Show more Show less
Posted 1 week ago
3.5 years
0 Lacs
Gurugram, Haryana, India
On-site
About AiSensy AiSensy is a WhatsApp-based Marketing & Engagement platform built on Official WhatsApp Business APIs . We empower 100,000+ businesses and 7,000+ partners —including ISVs, resellers, and affiliates—to scale their engagement and revenue through advanced automation and communication solutions. Recognized as Meta's Emerging Partner of the Year 2023 and CTWA Partner of the Year 2024 , AiSensy is one of India's fastest-growing B2B SaaS startups . 100,000+ Businesses Onboarded : Trusted by businesses across India and beyond. ₹4000+ Crores Revenue Driven : Enabling real results through WhatsApp-led engagement over the last 3.5+ years. About the Role – Partner Support Executive We are looking for a Partner Support Executive who will serve as the first line of support for AiSensy’s partners, ensuring high-quality service, quick resolution of technical and operational issues, and a seamless onboarding experience. You’ll work closely with internal teams to resolve issues, maintain SLAs, and deliver a consistently strong partner experience. Key Responsibilities Partner Query Support Respond to partner queries via email, live chat, or ticketing systems like Freshdesk or Intercom. Maintain strong First Response Time (FRT) and meet chat acceptance SLAs . Service Excellence Ensure CSAT scores of 95%+ by delivering timely, accurate, and empathetic support. Maintain high-quality written communication with typing speeds of 70+ words per minute . Partner Onboarding & Integration Guide partners through the onboarding process and assist with dashboard integrations. Understand the unique business use cases of partners and deliver tailored support solutions. Cross-Team Collaboration Work with Product, Tech, and Sales teams to resolve escalations and improve the partner experience. Ensure clear documentation, consistent follow-ups, and structured handovers for ongoing cases. Must-Have 2–4 years of experience in partner or customer support roles (preferably in SaaS/B2B setups). Strong understanding of APIs, Webhooks , and third-party integration workflows. Proficiency with tools like Freshdesk, Zendesk, Intercom , or similar platforms. Excellent verbal and written communication skills. Good to Have Prior experience in SaaS customer success or technical support. Familiarity with CRMs and automation tools. Experience collaborating with internal tech and onboarding teams. Perks & Benefits Be the voice of India’s fastest-growing WhatsApp API platform to its partner ecosystem. Collaborate closely with cross-functional teams and leadership. Exposure to international partner operations and real-time WhatsApp integrations. Why Join AiSensy? Fast-Growing Environment : Work in a high-paced, dynamic setup that prioritizes ownership, learning, and impact. Global Exposure : Collaborate with WhatsApp’s global teams and join exclusive partner events. Create Real Impact : Help 100,000+ businesses achieve tangible outcomes through automation and smart engagement. Learn, Solve, Grow : Gain hands-on experience in technical integrations, client support, and strategic onboarding. Learn More About Us YouTube Demo – Watch Now Partnership Model Explore here Website: https://m.aisensy.com YouTube: AiSensy YouTube Channel LinkedIn: AiSensy LinkedIn Instagram: @aisensy_official Show more Show less
Posted 1 week ago
4.0 years
0 Lacs
Ahmedabad, Gujarat, India
On-site
Company Overview ( Ignosis ): Ignosis (previously branded as Pirimid Fintech) is a well-funded company with a bold vision in the BFSI sector, backed by reputable investors. We are committed to pioneering in financial data intelligence, offering hyper-personalization, automation, and democratized credit solutions. Our mission is to empower the BFSI sector with cutting-edge technologies and insights. At Ignosis, we're not just embracing the future; we're actively shaping it. Join our dynamic team, where innovation meets excellence, and help us redefine the boundaries of what's possible in FinTech. Job Overview: We are seeking a Technical Support Executive to assist our Customer Success team in resolving customer issues, onboarding new clients, and ensuring seamless API integrations. The ideal candidate should have a strong customer service mindset, basic API knowledge, and the ability to troubleshoot technical challenges efficiently. Key Responsibilities : Assist developers in integrating and using our APIs, SDKs, and developer tools. Diagnose, debug, and resolve technical issues related to API requests, authentication, data formats, and integrations. Collaborate with Engineering and Product teams to escalate and resolve deeper technical problems. Create and maintain knowledge base articles, FAQs, integration guides, and sample code snippets. Monitor API usage, system health, and proactively flag potential issues. Gather feedback from developers and help improve the developer experience across tools, documentation, and product flows. Build lightweight internal tools or scripts to streamline support workflows (optional but valued). Participate in developer forums, Slack, or GitHub discussions as needed . Requirements 2–4 years of experience in a technical support, developer support, solutions engineering, or similar role. Solid un derstanding of APIs (REST, webhooks, OAuth, API keys). Hands-on experience with tools like Postman, cURL, or API testing platforms. Basic programming knowledge in one or more languages (e.g., Python, JavaScript, Node.js). Strong troubleshooting skills — can read logs, inspect network calls, and debug data flows. Excellent communication skills — clear, concise, and empathetic when working with developers. Ability to manage multiple cases/issues without losing track of details. Good to Have Experience working in a fintech, SaaS, or API-first company. Familiarity with CI/CD pipelines, cloud platforms (AWS, GCP), or basic DevOps concepts. Prior contributions to open-source projects, GitHub repos, or developer communities. What’s in it for you? Contribute directly to the next wave of growth for the FinTech industry in India by working closely on Digital Public Infrastructure like AA and OCEN-ONDC network (also touted as one of the next UPI moments of India) Get to work with the largest banks, NBFCs and FinTech players in India and solve their pressing problems. Last but not the least, an industry competitive compensation package. To conclude, this position is tailor-made for individuals who thrive in dynamic, fast-paced environments and are passionate about creating influential fintech products. At Ignosis, a funded company with strong investor backing, you'll have the opportunity to make a significant impact. Be part of our transformative journey. To apply, send your resume to careers@ignosis.ai . Show more Show less
Posted 1 week ago
0 years
0 Lacs
Indore, Madhya Pradesh, India
On-site
Company: Hiteshi InfoTech Pvt. Ltd. Job Profile : Blockchain/ Technical Lead Location: Indore Job Type: Full-Time, On-site Notice: Immediate Joiner Role Overview As Blockchain/ Technical Lead, your mission will be to drive the technical vision and execution of our Web3 platforms with a strong emphasis on integrating existing solutions (e.g., FireBlocks, Bridge, Chainlink, Nium, etc.) rather than developing everything in-house. You will coordinate developers, evaluate vendors, and ensure technical alignment across all projects. Key Responsibilities • Define and lead the technical strategy and system architecture for multiple platforms • Evaluate and integrate third-party services, APIs, and blockchain tools • Oversee day-to-day technical operations and development milestones • Coordinate and communicate with external developers and technical partners • Participate in product planning, strategy meetings, and investor presentations • Ensure systems are scalable, secure, and regulatory-compliant • Supervise technical due diligence on selected Web3 and fintech service providers What We’re Looking For • Solid experience in technical leadership (Tech Lead, Solutions Architect, etc.) • Deep understanding of Web3 protocols, blockchain tools, and integration best practices • Proven success managing third-party integrations and outsourced development • Strong communication skills; fluent in English (spoken and written) • Comfortable operating in a fast-paced startup environment with shifting priorities • Experience working with tools like Fireblocks, Bridge, Plaid, Chainlink, Circle, Nium, or equivalent platforms is a plus Preferred Technical Familiarity - Smart contracts, wallets, custody APIs, DeFi protocols - Integration platforms (RESTful APIs, Webhooks, OAuth) - PHP (Laravel), MySQL — for backend maintenance and integration - AWS, GCP, or similar cloud services - Frontend/backend coordination for Web3 apps (React, Node.js, etc.) - Security and compliance standards in tokenization and digital finance Your Life @Hiteshi What matters to you when you're looking for your next career challenge? What about somewhere with incredible and diverse career and development opportunities - where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust - where everyone has a voice? What about all of these? If so, then Hiteshi InfoTech should be your next career goal. Join us, not to do something better, but to do your best work ever! Benefits: At Hiteshi InfoTech we offer a range of benefits allowing every colleague to choose the best options for their professional & personal growth. These include a Transparent work environment, Work-Life Balance, Great Learning Opportunities, Health Care and all the tools, technology and support to help you become the very best you can be. Other benefits: Medical Insurance 5 days relax working Top-notch office Infrastructure/ Modern Office Facilities Maternity Leaves Team building and fun activities Experienced professional team Dynamic and friendly work environment Open and transparent communication Long term career growth opportunities Healthy snacks are always available at the office and much more. Find more about Hiteshi at: https://www.hiteshi.com Show more Show less
Posted 1 week ago
0 years
0 Lacs
India
On-site
POCKYDOC Your Pocket-sized Health Partner Job Title: WhatsApp Business Integration Specialist - Intern (PockyDoc) About the Role: We’re seeking a WhatsApp Business Integration Specialist to bring PockyDoc’s mission of accessible, intelligent family healthcare into the palm of every user’s hand. You will architect and implement WhatsApp-based workflows that allow users to book consultations, schedule home visits, access health summaries, and engage with our platform — all within the WhatsApp interface. Think Bank-style WhatsApp automations — but for healthcare. Responsibilities: Set up and manage WhatsApp Business API via Meta Cloud API or providers like Twilio, Gupshup, or 360dialog Build interactive flows for: Doctor onboarding Patient consultations Home visit requests Feedback and follow-ups Connect WhatsApp to PockyDoc's website, mobile app , and internal CRM via backend APIs Create secure user journeys that include button clicks, smart replies, and web/app redirects Automate feedback collection , consult summaries , and appointment reminders Ensure data security and healthcare compliance (HIPAA-style best practices for India) Set up fallback support routing for human escalation Collaborate with design, strategy, and tech teams to reflect PockyDoc’s voice and vision Required Skills: Experience with WhatsApp Business API Proficiency in Node.js or Python Familiarity with webhooks, chat automation, and JSON message templates Strong understanding of tools like Twilio, 360dialog, WATI, Gupshup, or Meta Cloud API Understanding of data protection in healthcare/fintech sectors Ability to design seamless chat UX with quick replies, CTAs, and deep links Bonus: NLP and AI experience with ChatGPT, Rasa, Dialogflow, etc. Output Goals: Launch key WhatsApp flows by July 1, 2025 (Doctor's Day) Enable onboarding, scheduling, and summary delivery via WhatsApp Integration of ABHA login, Aadhaar/insurance document handling Future readiness for multilingual support and voice commands Bonus if you have: Experience in telehealth, fintech , or family-tech Knowledge of Indian digital health stack (ABHA, DigiLocker, NDHM) Start-up spirit and rapid iteration ability Stipend: 8-10K INR This is a temporary project-based role. Show more Show less
Posted 1 week ago
0 years
0 Lacs
India
Remote
Job : Data Quality Analyst Location : Remote Responsibilities Reports directly to Senior Business Analyst and works closely with Data & Revenue Operations functions to support key deliverables Reconciliation of affiliate network revenue by vertical and publisher brand at monthly level Where discrepancies exist, investigation by to isolate whether specific days, products, providers, or commission values Validate new tickets going on to the Data Engineering JIRA board to ensure requests going into Data Engineering are complete, accurate and as descriptive as possible Investigation results to be updated into JIRA tickets and all outputs saved in mapping google sheet Use Postman API, Webhooks to pull revenue data from partner portals and verify against partner portals and BQ Monitor API failures, rate limits, and response inconsistencies impacting revenue ingestion. As necessary, seek revenue clarifications from the vertical’s RevOps team member As necessary, clarify JIRA commentary for data engineers Understand requirements, goals, priorities, and communicate to the stakeholders on progress towards data goals Ability to ensure outputs are on time and on target Required Competencies At least two (2) years of data quality analysis experience A strong understanding of SQL and how it can be used to validate data (experience with BigQuery is a plus) An understanding of large, relational databases and how to navigate these datasets to find the data required Ability to communicate data to non-technical audiences through the use of reports and visualisations Strong interpersonal and communication skills Comfortable working remotely and collaboratively with teammates across multiple geographies and time zones Show more Show less
Posted 1 week ago
2.0 - 6.0 years
5 - 9 Lacs
Hyderabad
Work from Office
What you will do Let’s do this. Let’s change the world. In this vital role you will be responsible for designing, developing and implementing integration solutions using APIs (Application Programming Interfaces). The role involves connecting various systems, applications, and platforms through APIs to ensure smooth data exchange and interoperability between systems. The engineer will work with services technologies to create efficient integration solutions that meet business and technical requirements. Strong experience in designing, developing, and managing RESTful APIs and SOAP web services. Experience with API Gateway tools (e.g., AWS API Gateway, Kong, Apigee). Experience with Webhooks, JSON, XML, and RESTful standards for API integration. Strong understanding of software development methodologies, including Agile and Scrum Experience working in a DevOps environment, which involves designing, developing and maintaining software applications and solutions that meet business needs. What we expect of you Master’s degree and 1 to 3 years of Computer Science, IT or related field experience OR Bachelor’s degree and 3 to 5 years of Computer Science, IT or related field experience OR Diploma and 7 to 9 years of Computer Science, IT or related field experience Basic Qualifications: Strong experience in designing, developing, and managing RESTful APIs and SOAP web services. Experience with API Gateway tools (e.g., AWS API Gateway, Kong, Apigee). Experience with Webhooks, JSON, XML, and RESTful standards for API integration. Strong understanding of software development methodologies, including Agile and Scrum Experience working in a DevOps environment, which involves designing, developing and maintaining software applications and solutions that meet business needs. Preferred Qualifications: Strong expertise in Mulesoft or cloud technologies. Experience in API management, API design, enterprise integration. Professional Certifications: SAFe® for Teams certification (preferred) Soft Skills: Excellent analytical and troubleshooting skills Strong verbal and written communication skills Ability to work effectively with global, virtual teams High degree of initiative and self-motivation Ability to manage multiple priorities successfully Team-oriented, with a focus on achieving team goals Shift Information: This position requires you to work a later shift and will be assigned to the second shift. Candidates must be willing and able to work during evening shifts, as required based on business requirements. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.
Posted 1 week ago
0 years
0 Lacs
Mumbai, Maharashtra, India
Remote
Job Description Short term objectives We know the importance data validation can play in creating better reporting for our business - we have identified areas we want you to make an impact within the first 3 months. Push 40% of partners through the ingestion validation process Push 40% of partners through the mapping validation process Data Team Culture Mastery Our team requires four areas of focus from every team member (see below). We use these focus areas to guide our decision making and career growth. To give you an idea of these requirements, the top three from each area are: Demonstrate skills expertise in relevant tool (e.g., GA, Tableau) or code language (e.g., SQL) Think about the wider impact & value of decisions Understand and anticipate the need for scalability, stability, and security Communication Provide clear, actionable feedback from peer reviews Communicate effectively to wider teams and stakeholders Proactively share knowledge everyday Ownership Lead complex initiatives that drive challenging goals Create and push forward cross cutting concerns between teams Demonstrate consistently sound judgement Behaviours Challenge yourself and others through questioning, assessing business benefits, and understanding cost of delay Own your workload and decisions - show leadership to others Innovate to find new solutions, or improve existing ways of working - push yourself to learn everyday Responsibilities Reports directly to Senior Business Analyst and works closely with Data & Revenue Operations functions to support key deliverables Reconciliation of affiliate network revenue by vertical and publisher brand at monthly level Where discrepancies exist, investigation by to isolate whether specific days, products, providers, or commission values Validate new tickets going on to the Data Engineering JIRA board to ensure requests going into Data Engineering are complete, accurate and as descriptive as possible Investigation results to be updated into JIRA tickets and all outputs saved in mapping google sheet Use Postman API, Webhooks to pull revenue data from partner portals and verify against partner portals and BQ Monitor API failures, rate limits, and response inconsistencies impacting revenue ingestion. As necessary, seek revenue clarifications from the vertical’s RevOps team member As necessary, clarify JIRA commentary for data engineers Understand requirements, goals, priorities, and communicate to the stakeholders on progress towards data goals Ability to ensure outputs are on time and on target Qualifications At least two (2) years of data quality analysis experience A strong understanding of SQL and how it can be used to validate data (experience with BigQuery is a plus) An understanding of large, relational databases and how to navigate these datasets to find the data required Ability to communicate data to non-technical audiences through the use of reports and visualisations Strong interpersonal and communication skills Comfortable working remotely and collaboratively with teammates across multiple geographies and time zones Additional Information Perks Day off on the 3rd Friday of every month (one long weekend each month) Monthly Wellness Reimbursement Program to promote health well-being Monthly Office Commutation Reimbursement Program Paid paternity and maternity leaves Show more Show less
Posted 1 week ago
5.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
This role is for one of Weekday's clients Min Experience: 5 years Location: Bangalore JobType: full-time Requirements About the role Plivo is a leading technology company transforming customer engagement for some of the world's largest B2C brands, including Uber, WhatsApp, and Zomato. Our new product - the AI agents platform, automates the entire customer lifecycle—from acquiring, engaging, and supporting customers—through cutting-edge multimodal AI, including LLMs, text-to-speech, and speech detection. With a 150+ member engineering team based entirely in India, we are building high-impact global products that handle over 1 billion API requests per month. If you are excited about solving hard, real-world AI challenges at scale, this is where you belong. About the Role : A unique hybrid role that leverages both customer empathy and technical creativity. We are looking for a dynamic and technically skilled Product Support Engineer + Developer to join our team. This hybrid role bridges technical support, product debugging, and development, with a strong focus on automating support workflows using AI and modern tools.The ideal candidate is not only customer-obsessed and detail-oriented but also passionate about automation, scripting, AI technologies, and continuously improving internal support systems to enhance customer experience. Key Responsibilities : Product Support : Serve as the third line of support for complex issues escalated from tier 1 customers. Investigate and troubleshoot technical issues across APIs, SDKs, dashboards, and customer integrations. Communicate with customers via tickets, calls, or Slack in a timely and professional manner. Collaborate with Engineering and Product teams to reproduce, debug, and escalate product bugs and edge cases. Create and maintain clear internal documentation and resolution workflows for recurring issues. Collaborate with support engineers or QA teams to identify manual workflows that can be automated AI & Automation Development : Design, build, and maintain AI-driven automation for internal support use cases (e.g., ticket classification, DSAT analysis, automate internal ticket workflows). Integrate tools like ChatGPT, Zapier, LangChain or custom LLMs with CRM platforms like Zendesk, Salesforce. Build lightweight internal apps, scripts, or dashboards using Python, Node.js, or low-code tools. Develop custom bots or AI agents to reduce manual work and improve resolution time and accuracy Required Skills & Experience : Experience in product support, technical support, or developer support roles Proficient in Python or JavaScript/Node.js for scripting and automation tasks Solid understanding of REST APIs, webhooks, and common integration patterns Experience with automation tools like Zapier, Make, or custom APIs Hands-on with platforms like OpenAI, LangChain, or Pinecone is a strong plus Strong debugging and problem-solving skills Excellent written and verbal communication for customer and internal documentation Show more Show less
Posted 1 week ago
2.0 years
0 Lacs
Chennai, Tamil Nadu, India
Remote
Experience : 2.00 + years Salary : Confidential (based on experience) Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full time Permanent Position (*Note: This is a requirement for one of Uplers' client - Forbes Advisor) What do you need for this opportunity? Must have skills required: Data Validation, BigQuery, SQL, Communication Skill, Data Visualisation, PowerBI, Tableau Forbes Advisor is Looking for: Forbes Advisor is a new initiative for consumers under the Forbes Marketplace umbrella that provides journalist- and expert-written insights, news and reviews on all things personal finance, health, business, and everyday life decisions. We do this by providing consumers with the knowledge and research they need to make informed decisions they can feel confident in, so they can get back to doing the things they care about most. At Marketplace, our mission is to help readers turn their aspirations into reality. We arm people with trusted advice and guidance, so they can make informed decisions they feel confident in and get back to doing the things they care about most. We are an experienced team of industry experts dedicated to helping readers make smart decisions and choose the right products with ease. Marketplace boasts decades of experience across dozens of geographies and teams, including Content, SEO, Business Intelligence, Finance, HR, Marketing, Production, Technology and Sales. The team brings rich industry knowledge to Marketplace’s global coverage of consumer credit, debt, health, home improvement, banking, investing, credit cards, small business, education, insurance, loans, real estate and travel. Marketplace is hiring! We are looking to build out a QA function within our growing Business Intelligence & Operations team and therefore we require a Data Quality Analyst to help with establishing this function. We’re looking for intelligent, collaborative applicants who are passionate about implementing best in-class reporting. If that sounds like you, then we encourage you to apply. Short term objectives We know the importance data validation can play in creating better reporting for our business - we have identified areas we want you to make an impact within the first 3 months. Push 40% of partners through the ingestion validation process Push 40% of partners through the mapping validation process Data Team Culture Our team requires four areas of focus from every team member (see below). We use these focus areas to guide our decision making and career growth. To give you an idea of these requirements, the top three from each area are: Mastery: Demonstrate skills expertise in relevant tool (e.g., GA, Tableau) or code language (e.g., SQL) Think about the wider impact & value of decisions Understand and anticipate the need for scalability, stability, and security Communication: Provide clear, actionable feedback from peer reviews Communicate effectively to wider teams and stakeholders Proactively share knowledge everyday Ownership: Lead complex initiatives that drive challenging goals Create and push forward cross cutting concerns between teams Demonstrate consistently sound judgement Behaviours: Challenge yourself and others through questioning, assessing business benefits, and understanding cost of delay Own your workload and decisions - show leadership to others Innovate to find new solutions, or improve existing ways of working - push yourself to learn everyday Responsibilities : Reports directly to Senior Business Analyst and works closely with Data & Revenue Operations functions to support key deliverables Reconciliation of affiliate network revenue by vertical and publisher brand at monthly level Where discrepancies exist, investigation by to isolate whether specific days, products, providers, or commission values Validate new tickets going on to the Data Engineering JIRA board to ensure requests going into Data Engineering are complete, accurate and as descriptive as possible Investigation results to be updated into JIRA tickets and all outputs saved in mapping google sheet Use Postman API, Webhooks to pull revenue data from partner portals and verify against partner portals and BQ Monitor API failures, rate limits, and response inconsistencies impacting revenue ingestion. As necessary, seek revenue clarifications from the vertical’s RevOps team member As necessary, clarify JIRA commentary for data engineers Understand requirements, goals, priorities, and communicate to the stakeholders on progress towards data goals Ability to ensure outputs are on time and on target Required competencies: At least two (2) years of data quality analysis experience A strong understanding of SQL and how it can be used to validate data (experience with BigQuery is a plus) An understanding of large, relational databases and how to navigate these datasets to find the data required Ability to communicate data to non-technical audiences through the use of reports and visualisations Strong interpersonal and communication skills Comfortable working remotely and collaboratively with teammates across multiple geographies and time zones Perks : Day off on the 3rd Friday of every month (one long weekend each month) Monthly Wellness Reimbursement Program to promote health well-being Monthly Office Commutation Reimbursement Program Paid paternity and maternity leaves How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you! Show more Show less
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