Warehouse Operations - Team Leader

Job Title: Operations Team Leader
Company: The Indus Valley
Location: Chennai, India(Avadi)

About The Indus Valley:

The Indus Valley is India's fastest-growing direct-to-consumer (D2C) venture capitalfunded startup, specializing in healthy kitchenware and cookware products. We take pride in being India's first and foremost brand dedicated to promoting a healthier lifestyle through innovative and quality kitchenware. Our operations are based in Chennai, and we operate from a state-of-the-art 22,000 sq. ft warehouse in Avadi. With a presence in both e-commerce and offline retail, we have bold ambitions for growth and expansion.

Job Description:

As the Operations Team Leader at The Indus Valley, you will assume a critical role in overseeing and managing the diverse facets of our daily operations.Your leadership will be instrumental in ensuring smooth and efficient operations in both our e-commerce and offline sales channels, working closely with the Operations Manager to drive the company's ambitious growth plans.

Key Responsibilities:

1. Order Processing Excellence: Ensure that all incoming orders from e-commerce and offline sales channels are processed accurately, efficiently, and on time.

2.Inventory Management: Maintain optimal inventory levels by coordinating with procurement and logistics teams to meet customer demand while minimizing excess inventory.

3.Fulfillment Strategies: Oversee the execution of fulfillment strategies, including both e-commerce and physical store operations, to meet customer expectations.

4.Multi-Channel Coordination: Collaborate with cross-functional teams to harmonize operations across various sales channels, bridging the gap between online and offline sales.

5.Quality Control: Implement and monitor quality control processes to guarantee that products meet the highest standards before reaching customers.

6.Team Leadership: Lead and inspire your operations team to achieve performance excellence, providing guidance and support to enhance their skills and capabilities.
7. Performance Metrics: Monitor and analyze key performance indicators (KPIs), utilizing data-driven insights to enhance operational efficiency and customer satisfaction.

8.Supply Chain Optimization: Work on refining the supply chain to minimize lead times, reduce costs, and improve overall operations.

9.Inventory Audits: Regularly conduct audits to ensure accuracy and compliance with inventory management procedures.

10.Compliance and Quality Standards: Uphold industry-specific compliance and quality standards, ensuring that all operations meet or exceed these requirements.

11.Ambitious Growth: Play a pivotal role in executing and supporting the company's ambitious growth strategies, contributing to scaling the business.

12.Communication: Foster open and transparent communication within the operations team and across departments, ensuring that everyone is aligned with the company's objectives.

Qualifications and Skills:

- Proven experience in operations management, ideally within e-commerce and offline sales.

- Strong leadership abilities with a track record of managing and motivating teams.

- Exceptional organizational, problem-solving, and decision-making skills.

- Data-driven mindset, adept at utilizing metrics to drive improvements. - Adaptability and a willingness to thrive in a fast-paced, growth-oriented startup environment.

- Knowledge of supply chain and inventory management best practices.

If you are an energetic and motivated professional who thrives in a dynamic, high growth startup environment and is passionate about contributing to the success of India's first healthy kitchenware and cookware brand, we encourage you to apply for the position of Operations Team Leader at The Indus Valley. Your leadership will be instrumental in helping us realize our bold growth ambitions.

Job Types: Full-time, Permanent

Pay: Up to ₹450,000.00 per year

Benefits:

• Internet reimbursement
• Paid sick time
• Paid time off
• Provident Fund

Location:

• Avadi, Chennai, Tamil Nadu (Preferred)

Work Location: In person