VoIP and Network Engineer

Job Title: VoIP & Network Engineer (with Windows, Linux, Web, and AI Expertise)

Location: Remote

Employment Type: Full-Time

Experience Level: Mid to Senior Level

Department: IT / Network Infrastructure

Position Overview

We are seeking a highly skilled VoIP and Network Engineer with a strong background in Windows and Linux server administration, web technologies, and foundational to advanced understanding of Artificial Intelligence (AI) applications.
The ideal candidate will be responsible for designing, implementing, managing, and optimizing our company’s VoIP infrastructure, network systems, and server environments, while also contributing to web system integrations and AI-driven automation initiatives.

Key ResponsibilitiesVoIP Engineering

• Design, configure, and maintain VoIP systems (SIP, PBX, IP phones, SBCs, Asterisk/FreePBX, 3CX, etc.).
• Manage call routing, SIP trunking, QoS, and bandwidth optimization.
• Troubleshoot VoIP call quality, latency, and jitter issues.
• Integrate VoIP with CRM, call analytics, and reporting tools.

Network Administration

• Install, configure, and maintain routers, switches, firewalls, and VPNs.
• Manage LAN/WAN/Wi-Fi infrastructure, VLANs, and load balancing.
• Monitor network performance and ensure security and reliability.
• Implement backup, disaster recovery, and network failover solutions.

System Administration (Windows & Linux)

• Manage Windows Server (AD, DNS, DHCP, IIS, Group Policy) and Linux environments (Ubuntu, CentOS, Debian).
• Handle user accounts, permissions, system updates, and patch management.
• Implement server security, backups, and monitoring.
• Automate administrative tasks using PowerShell, Bash, or Python scripts.

Web Development & Integration

• Manage and maintain company websites and portals.
• Develop or update front-end designs using HTML, CSS, JavaScript, or frameworks like React/Vue.
• Integrate back-end APIs and databases (MySQL, PostgreSQL, etc.).
• Ensure website security, performance optimization, and cross-platform compatibility.

AI & Automation

• Collaborate on AI/ML projects such as chatbot integration, predictive analytics, and workflow automation.
• Implement AI-driven tools for system monitoring, network optimization, or customer support.
• Work with APIs from OpenAI, Google Cloud AI, or similar platforms.
• Assist in data collection, model deployment, and process automation initiatives.

Required Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• 3–7 years of experience in VoIP and network engineering.
• Strong knowledge of SIP, RTP, and VoIP protocols.
• Proven experience with Cisco, Mikrotik, Fortinet, or similar network equipment.
• Proficiency in both Windows Server and Linux administration.
• Experience with web development (WordPress, HTML/CSS/JS, or similar).
• Familiarity with AI tools, APIs, or Python-based machine learning frameworks.

Preferred Skills

• Certifications: CCNA/CCNP, RHCSA/RHCE, MCSA, or equivalent.
• Experience with containerization (Docker, Kubernetes).
• Familiarity with cloud services (AWS, Azure, or Google Cloud).
• Knowledge of cybersecurity best practices.
• Experience with DevOps or CI/CD workflows.

Soft Skills

• Strong problem-solving and analytical skills.
• Excellent communication and documentation abilities.
• Ability to work independently and in a team environment.
• Attention to detail and commitment to high-quality service.

Compensation & Benefits

• Competitive salary (based on experience).
• Health and retirement benefits.
• Professional development and certification reimbursement.
• Night shift (Remote work).

Job Types: Full-time, Part-time

Pay: ₹25,000.00 - ₹45,000.00 per month