We are seeking an experienced VoIP and Data Engineer to design, implement, and support enterprise-grade voice and data network solutions. The ideal candidate will have a strong background in VoIP systems, network infrastructure (LAN/WAN/Wi-Fi), routing/switching, and troubleshooting complex communication environments. This role involves hands-on work configuring IP telephony platforms, ensuring high availability of data networks, and optimizing performance across diverse environments.

Key Responsibilities:

Design, configure, and maintain VoIP systems (e.g., Asterisk, Cisco Call Manager, FreePBX, 3CX, or similar).
Administer SIP trunks, gateways, and session border controllers (SBCs).
Monitor and troubleshoot VoIP call quality, latency, jitter, and packet loss issues.
Plan, deploy, and maintain network infrastructure, including routers, switches, firewalls, and wireless systems.
Manage VLANs, QoS, VPNs, NAT, and IP addressing schemes for optimal performance.
Integrate VoIP systems with CRM or other enterprise platforms when needed.
Implement and maintain network security measures, including firewall rules and intrusion prevention.
Collaborate with IT and software teams on infrastructure scalability and reliability improvements.
Maintain system documentation, configurations, and change control logs.
Provide technical support and training for VoIP and network issues.

Required Qualifications:

Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
3+ years of experience in VoIP and data network engineering roles.
In-depth knowledge of SIP, RTP, QoS, and TCP/IP networking.
Proficiency in Cisco, MikroTik, Ubiquiti, Juniper, or Fortinet devices.
Experience with Linux-based systems for VoIP hosting and network monitoring.
Familiarity with network monitoring tools (e.g., Wireshark, SolarWinds, PRTG, Zabbix).
Strong troubleshooting and problem-solving skills in complex network environments.
Excellent documentation and communication skills.

Preferred / Nice to Have:

Certifications: CCNA/CCNP, CompTIA Network+, or VoIP-specific certifications.
Experience with virtualization (VMware/Hyper-V) and cloud-hosted VoIP (AWS, Azure, Google Cloud).
Knowledge of firewall and VPN configuration for secure remote VoIP access.
Familiarity with AI-driven network analytics or automation tools is a plus.

Job Type: Full-time

Location: Remote
Reports To: IT Manager / Network Infrastructure Lead

Job Type: Full-time

Pay: ₹25,000.00 - ₹50,000.00 per month

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