Vertical Lead-Data Driven & Innovation

Job Description

Data Lead Actionable Insights: - To gather, analyze, and compile data that is needed to identify trends and patterns across the organization. Supervise various Trend Analysis conducted by the team and ensure that reports are sent to all the stakeholders in a timely manner so as to aid business decision making. To understand and seek various business input from actuarial, analytics and FPNA to analyze fresh/renewal profitable opportunities. Data Driven innovations to be dough tailed into specific meaningful projects with clear deliverables and timelines in collaboration with various functions and Project Management team. Identifying Data opportunities and convert into company level projects with estimated impact. Implementation of Major projects across organization which involve innovation of tech and services via Gen AI to bring process ease, efficiency and conversions across organization. Data Management: - To Maintain data across company level for various reviews managed at CEO level. To provide insightful information and presentation for all CEO presentations for Board level and channel partner level Data Analytics and dashboards for CEO office on regular basis to track various trends. Project Tracking: - Data related project tracking across the organization in coordination with various functions like FPNA, Analytics, IT MIS and Ops Data Enrichment and KYC status update tracking thereby providing input to CEO in periodic review. To Track projects like Unique Customer Identification Code (UCIC) and BAGIC Customer ID (BCID) tracking To improve data health by implementing a consistent bureau scrub tracker across organization level to enable data monetization. Data Governance and Data Monetization: - To enforce data practices internally as per changing regulatory policies in the enterprise and meet compliance requirements. To identify, assess, and resolve data quality issues, and ensure data consistency and accuracy. To enable channels to monetize data with under used / not utilize data. To enable channels with sufficient data opportunities for cross sell/ upsell and win back while collaborating with customer loyalty team. Team Management Participate in recruitment process to identify right talent for various positions within the business reporting team Establish individual performance expectations and regularly review individual performance of each team member and motivate them to give their best. Train and support team members in delivering their day-to day responsibilities and resolve their concerns/ challenges, if any Show more Show less