Job
Description
Vendor Outreach: Initiate outbound calls to vendors, introducing the e-commerce platform, and establishing or maintaining relationships. Order Confirmation: Communicate with vendors to confirm orders, ensuring accurate product details, quantities, and delivery timelines. Issue Resolution: Address and resolve any issues related to orders, payments, or product discrepancies by liaising between vendors and internal teams. Feedback Collection: Gather feedback from vendors regarding their experiences with the e-commerce platform, identifying areas for improvement. Contractual Agreements: Communicate and ensure vendors adhere to contractual agreements, including pricing, terms, and conditions. Inventory Management: Coordinate with vendors to manage and update inventory information, ensuring product availability and accuracy on the platform. New Vendor Onboarding: Assist in the onboarding process for new vendors, providing necessary information and documentation requirements. Payment Follow-Up: Follow up on payment-related issues, ensuring timely and accurate processing of vendor payments. Performance Tracking: Monitor vendor performance metrics, identifying trends and areas for improvement, and providing feedback to vendors. Market Intelligence: Gather information on industry trends, competitor activities, and market conditions to provide insights for vendor management strategy. Requirements Communication Skills: Excellent verbal communication skills, with the ability to convey information clearly and professionally. Relationship Building: Strong interpersonal skills to build and maintain positive relationships with vendors. Problem-Solving: Ability to identify and solve problems efficiently, especially in the context of order discrepancies or vendor-related issues. Detail-Oriented: Attention to detail is crucial, particularly when confirming orders, managing inventory, and reviewing contractual agreements. Negotiation Skills: Basic negotiation skills to ensure mutually beneficial terms with vendors. Time Management: Efficiently manage time to handle multiple vendor interactions and tasks simultaneously. Tech-Savvy: Comfortable using e-commerce platforms, CRM systems, and other tools relevant to vendor management. Skills:- Telecalling, Communication Skills, Vendor Management and Ecommerce Show more Show less
