User Experience Researcher

InsightsOne

can be found here.

We are one of the largest research teams building depth on our billion users in India and allows us to explore exciting research opportunities.

ROLE SUMMARY

minimum 2

Important note:

be considered.

KEY RESPONSIBILITIES

1. Project lead for mid to high complexity research projects that includes:

Planning, designing and conducting generative and evaluative research from defining clear brief, hypothesis, questionnaire development to conducting the research, analysis, documentation and presentation/ reporting.

2. Conducting research to gather insights for new product and concept

developments (including user requirements gathering and early stage concept and prototype testing, guerrilla research, rapid research and other approaches to ensuring the user needs are fully understood).

3. Modelling insights gained from user research into formats to enhance

organizational understanding of our users – such as behavioural

frameworks and user journey maps.

4. Equipped to dissect and analyse quantitative data and effectively integrate

with qualitative findings.

5. Working with product and design managers as required to devise

appropriate research strategies to generate focused insights and to convert concepts into high quality insights and solutioning material, influencing product/ UX direction.

user/ qualitative and UX research

methodologies

7. Presenting findings, recommendations and user insights to teams in well-designed reports and presentations. Regularly track the impact generated from the research studies.

8. Managing and tracking research projects and quarter planning with the

manager.

9. Contribute proactively to user research functions in areas of process

improvement, project evaluation, better/ effective research approach, company culture, articles on our website.

QUALIFICATION & EXPERIENCE

BA/BE/ Design degree or equivalent from any educational institute. Master's degree is desirable but not necessary.

2 to 3+ years of User/ UX Research experience is mandatory. Weightage will be given to project and hands-on experience rather than educational qualifications.

Experience of managing, planning, documenting and conducting generative and usability research for both online/ remote as well as in the field (and the portfolio/ CV should reflect that).

Experience in analysing both quantitative and qualitative data, behavioural analysis and statistics to produce UX/ user artefacts, frameworks and other qualitative insights across functions of business.

Excellent documentation and presentation skills are critical.

Previous experience of developing and conducting usability testing

sessions.

Critical thinker and problem-solving skills, a natural team player and collaborative.

Adaptive to fast paced startup environments, good time-management skills and meet project requirements with stakeholders.

Core competencies

User/ UX research: Planning, implementing to analysis, reporting. Research methodologies across UX research.

Documentation, analytical, presentation and reporting skills.