KEY ACCOUNT MANAGER | PSU BANCASSSURANCE PARTNERSHIP A. Position Overview Position Title Key Account Manager Department Central Bank of India Level/ Band Executive Role Summary : - Visit partner branches and interact with Bank branch managers - Ensure sales targets assigned are met on every parameter - Interact with customers to explain the products and solutions - Help branches mapped to her/him help achieve insurance sales targets B. Organizational Relationships Reports To Area Manager Supervises NA C. Job Dimensions Geographic Area Covered Branches Stakeholders Internal Supervisors, Ops, Underwriting, Legal External Central Bank - Channel Partner D. Key Result Areas Partner and Client Management Exceeding branch level targets (NB, renewal, STP, digitisation, product mix etc) Interact with the Bank branch teams and customers to explain the products and promote the brand Sales and support to all branches assigned - complete documentation, medicals, close pending documentation. Drive local contests and engagements to engage teams Keep track of all contests and initiatives launched - bank, other insurers and Tata AIA Life Maintain good relationship with Bank Branch manager - interact with him regularly to assess business status. Take help from them to push motivate them to maintain productivity Managing the relationship between internal team and channel partner so as to foster sales for the company and m aintain utmost levels of responsiveness to requirements from the Channel Partner Aid the bank branches to adopt new processes and technology Ensure sales targets assigned are met on every parameter Assist Branch team to ensure their insurance targets are met by providing sales support, correct training, product updates, sales information. Allign partner to ensure both teams are working towards the same goal Customer service Ensure adequate customer service - grievance redressal, claim settlement, renewal etc. E Skills Required Technical Good product knowledge Working knowledge of MS Office Behavioral Essential Desired Interpersonal skills Communication skills Creative thinking skills Supervising / Leadership skills Teamwork Skills Influencing skills Relationship Building skills Decision making skills F Incumbent Characteristics Essential Desired Qualification Graduation Post graduate/Insurance specific training Experience 2 to 4 years of work experience in Insurance / Financial Service Background, Public Sector Bank partner work experience would be preferable CTC 3 lpa

KEY ACCOUNT MANAGER | PSU BANCASSSURANCE PARTNERSHIP A. Position Overview Position Title Key Account Manager Department Central Bank of India Level/ Band Executive Role Summary : - Visit partner branches and interact with Bank branch managers - Ensure sales targets assigned are met on every parameter - Interact with customers to explain the products and solutions - Help branches mapped to her/him help achieve insurance sales targets B. Organizational Relationships Reports To Area Manager Supervises NA C. Job Dimensions Geographic Area Covered Branches Stakeholders Internal Supervisors, Ops, Underwriting, Legal External Central Bank - Channel Partner D. Key Result Areas Partner and Client Management Exceeding branch level targets (NB, renewal, STP, digitisation, product mix etc) Interact with the Bank branch teams and customers to explain the products and promote the brand Sales and support to all branches assigned - complete documentation, medicals, close pending documentation. Drive local contests and engagements to engage teams Keep track of all contests and initiatives launched - bank, other insurers and Tata AIA Life Maintain good relationship with Bank Branch manager - interact with him regularly to assess business status. Take help from them to push motivate them to maintain productivity Managing the relationship between internal team and channel partner so as to foster sales for the company and m aintain utmost levels of responsiveness to requirements from the Channel Partner Aid the bank branches to adopt new processes and technology Ensure sales targets assigned are met on every parameter Assist Branch team to ensure their insurance targets are met by providing sales support, correct training, product updates, sales information. Allign partner to ensure both teams are working towards the same goal Customer service Ensure adequate customer service - grievance redressal, claim settlement, renewal etc. E Skills Required Technical Good product knowledge Working knowledge of MS Office Behavioral Essential Desired Interpersonal skills Communication skills Creative thinking skills Supervising / Leadership skills Teamwork Skills Influencing skills Relationship Building skills Decision making skills F Incumbent Characteristics Essential Desired Qualification Graduation Post graduate/Insurance specific training Experience 2 to 4 years of work experience in Insurance / Financial Service Background, Public Sector Bank partner work experience would be preferable CTC 3 lpa

Ensure the SLA and KPI Targets as specified by the client are met consistently Demonstrate strong process knowledge and lead process changes/improvement with an end-to-end understanding of the Product Conduct huddles/training for process areas Required Candidate profile 04 - 06 Yrs leadership exp. US Mortgage Income Calculations; Pre Purchase Review; Credit Report Span control would range from 80 to 200 employees including SMEs, QAs, Team Leads and AM

KEY ROLES AND RESPONSIBILITIES Supporting US bank s team in credit risk assessment of (i) Commercial Real Estate (CRE) loans and (ii) Commercial and Industrial (CI) loans. The key activities include research and analysis of the CRE/ CI entity to assess their credit strength. Candidates with extensive experience in CRE and limited experience in CI may also apply. For CRE: Source information such as updated operating statements, rent rolls, valuation reports, spread financials in financial spreading tool such as Sageworks, conduct CRE cash flow analysis, credit analysis of the loans and preparing detailed annual and quarterly credit memos, to evaluate borrowers loan repayment ability, covenant monitoring, rent-roll analysis and property valuation. Good understanding of tools like CBRE, CoStar, RCA, REIS, Moody s CMM and Knowledge of Intex, Bloomberg will be preferred. For CI: In addition to the skill-set expectations mentioned in the above points, spread financials (Audit, Business Tax Returns, Personal Tax returns, etc.) in financial spreading tool such as Sageworks and CreditLens, analysis and calculation of qualifying income from various tax documents such as 1040s, Schedule E, 1065, 1120, 1120S, K1, transcripts, etc. A good understanding of nCino, Salesforce, RMA reports and Knowledge of Intex, Bloomberg will be preferred. Should be able to defend his/ her views on the covered entity when challenged by senior stakeholders and clients, interact effectively with clients. Support project managers on ad hoc projects. MINIMUM PREFERRED EDUCATION Minimum: Bachelor s degree in commerce or finance or equivalent experience in Commercial and Industrial loans underwriting. However, MBA or equivalent will be preferred. MINIMUM PREFERRED EXPERIENCE 3 to 4 years of work experience

Job description Job Description: Branch Credit Manager (NBFC – HL, LAP & IL) Position Title: Branch Credit Manager Department: Non-Banking Financial Company (NBFC) Specialization: Home Loans (HL), Loan Against Property (LAP), and Individual Loans (IL) Location: Kaithal Reporting To: Branch Manager/Regional Credit Manager Company Description Founded in 1996, PREMIUM FINLEASE PVT. LTD. is a registered NBFC dedicated to providing tailored financial solutions to underserved communities in rural and semi-urban India. With a strong focus on Home Loans, Loan Against Property, and Individual Loans, we aim to empower individuals and families with accessible and transparent credit options. Our customer-centric approach and commitment to financial literacy ensure that clients can confidently manage their finances and achieve their long-term financial goals. Role Overview We are seeking a detail-oriented and analytical Branch Credit Manager to oversee the credit operations for Home Loans, Loan Against Property, and Individual Loans. The ideal candidate will be responsible for credit assessment, maintaining a high-quality loan portfolio, and mitigating risks while supporting the branch’s growth objectives. This position requires thorough knowledge of loan products, credit policies, and regulatory compliance. Key Responsibilities Credit Assessment and Approval Evaluate loan applications for HL, LAP, and IL customers based on creditworthiness, property valuation (where applicable), and repayment capacity. Conduct comprehensive due diligence, including financial analysis, documentation verification, field/property visits, and credit scoring. Approve or recommend loans within delegated authority limits, ensuring alignment with organizational credit policies. Risk Management Monitor and ensure adherence to credit policies, underwriting guidelines, and risk mitigation frameworks. Identify potential risks within the HL, LAP, and IL portfolios, taking proactive measures to minimize defaults and delinquencies. Regularly analyze portfolio trends and implement strategies to control Non-Performing Assets (NPA). Loan Portfolio Management Oversee the branch’s HL, LAP, and IL portfolios to ensure balanced growth and profitability. Track loan disbursements, repayments, and overdue accounts, implementing timely recovery measures. Maintain credit-to-risk ratios in line with company standards and growth objectives. Team Collaboration Work closely with the sales team to ensure high-quality loan sourcing and origination. Provide guidance and training to loan officers on credit assessment and risk management best practices. Support branch operations and collaborate with cross-functional teams to achieve overall business targets. Customer Relationship Management Engage with customers to understand their financing needs and offer customized solutions. Address customer concerns related to credit decisions promptly and maintain positive customer relationships. Compliance and Reporting Ensure all credit processes and decisions comply with internal policies and external regulatory guidelines. Prepare and submit periodic credit-related reports to the Branch Manager and Regional Credit Manager. Coordinate with auditors, regulatory bodies, and internal stakeholders during inspections or reviews. Key Performance Indicators (KPIs) Approval rate of quality loan applications (HL, LAP, IL) Reduction in delinquency and NPA levels Turnaround time (TAT) for loan processing and disbursement Portfolio health and customer satisfaction scores Compliance with credit policies and audit standards Qualifications and Experience Educational Requirements Bachelor’s degree in Finance, Accounting, Business Administration, or a related field (Master’s degree preferred). Professional Experience Minimum of 5 years of experience in credit assessment or underwriting, preferably within HL, LAP, or IL segments in NBFCs/Banks. In-depth understanding of property valuation, mortgage lending, and credit underwriting techniques. Technical Skills Proficiency in Loan Management Systems (LMS) and financial analysis tools. Familiarity with regulatory guidelines relevant to NBFCs and mortgage lending. Key Competencies Analytical Thinking and Attention to Detail Decision-Making and Problem-Solving Skills Customer-Centric Approach Effective Communication and Interpersonal Skills High Ethical Standards and Integrity Team Collaboration and Leadership Why Join Us? Be part of a mission-driven organization focused on financial inclusion and empowerment. Competitive compensation and robust career growth opportunities. Collaborative and dynamic work environment with exposure to diverse loan products. Access to professional development and training programs that enhance credit and leadership skills. Show more Show less

Branch Credit Manager(HL,Lap,IL) Job Title: Branch Credit Manager – IL, Housing Loans, & MSME Loans Company: Premium fin lease Pvt.Ltd. Location: Hisar Employment Type: Full-Time Job Summary We are seeking a dedicated and experienced Branch Credit Manager to oversee and manage our Individual Loan (IL), Housing Loan, and MSME Loan portfolios. The ideal candidate will have a strong background in credit analysis, underwriting, portfolio management, and team leadership. This role demands a proactive professional who can optimize credit processes, ensure compliance with regulatory norms, and contribute to the overall growth and profitability of the branch. Key Responsibilities Credit Appraisal & Underwriting Evaluate, appraise, and underwrite credit proposals for IL, Housing Loans, and MSME Loans. Perform thorough financial and risk assessments, including analysis of credit reports, financial statements, collateral, and market conditions. Make well-researched, data-driven credit decisions in line with the company’s risk appetite. Portfolio Management Monitor and manage loan portfolios, ensuring timely repayment and minimal delinquency. Continuously track borrowers’ creditworthiness, market changes, and early-warning signals to mitigate risks. Develop strategies to improve asset quality and reduce Non-Performing Assets (NPAs). Compliance & Risk Management Ensure adherence to internal credit policies, regulatory guidelines (RBI/NBFC norms), and compliance standards. Maintain accurate documentation, records, and audit trails for all loan files. Implement internal controls to safeguard assets and uphold the organization’s credit integrity. Branch Operations & Team Leadership Lead and mentor the credit team at the branch, providing guidance on complex credit assessments and underwriting decisions. Collaborate closely with the sales and operations teams to streamline loan processing and enhance the customer experience. Organize training and capacity-building sessions on credit policies, risk assessment, and best practices for team members. Relationship Management Build and maintain strong relationships with local customers, community stakeholders, and referral partners. Represent the NBFC in local forums and events to promote brand visibility and business growth. Coordinate with external agencies (valuation, legal, verification) to facilitate smooth credit processing. Reporting & Analysis Prepare regular reports on key portfolio metrics, delinquency trends, and credit performance for senior management. Leverage data analytics and market insights to forecast credit demand and identify new business opportunities. Provide feedback and recommendations on product enhancements, process improvements, and new credit initiatives. Qualifications & Requirements Education: Bachelor’s degree in Finance, Commerce, Business Administration, or a related field. A Master’s degree or a professional certification (CA, MBA, CFA, etc.) will be preferred. Experience: Minimum 5+ years of experience in credit underwriting, credit appraisal, or a similar role within an NBFC or a bank. Proven track record in handling Individual Loans (IL), Housing Loans, and MSME Loans is mandatory. Technical Skills: Strong knowledge of credit risk assessment tools and methodologies. Proficiency in MS Office (Excel, Word, PowerPoint) and familiarity with loan origination systems or relevant software. Soft Skills: Excellent communication and interpersonal skills for customer interactions and internal coordination. Strong analytical, decision-making, and problem-solving abilities. Ability to work under pressure, meet targets, and manage multiple priorities. Leadership skills to guide, mentor, and motivate the branch credit team. Key Competencies In-depth understanding of credit risk and lending regulations in the NBFC sector. Customer-centric mindset with the ability to balance business objectives and risk management. Strategic thinking and continuous improvement approach to enhance credit processes and portfolio quality. Ethical conduct and integrity in all decision-making and stakeholder interactions. Why Join Us Growth Opportunities: Work in a dynamic environment with prospects for professional advancement. Impactful Role: Contribute to financial inclusion by extending credit to individuals, families, and businesses in need. Collaborative Culture: Be part of a supportive team that values innovation, integrity, and excellence. Competitive Compensation: Attractive salary package, incentives, and benefits commensurate with experience. Show more Show less

Branch Credit Manager(HL,Lap,IL) Job Title: Branch Credit Manager – IL, Housing Loans, & MSME Loans Company: Premium finlease Pvt.Ltd. Location: Bhiwani Employment Type: Full-Time Job Summary We are seeking a dedicated and experienced Branch Credit Manager to oversee and manage our Individual Loan (IL), Housing Loan, and MSME Loan portfolios. The ideal candidate will have a strong background in credit analysis, underwriting, portfolio management, and team leadership. This role demands a proactive professional who can optimize credit processes, ensure compliance with regulatory norms, and contribute to the overall growth and profitability of the branch. Key Responsibilities Credit Appraisal & Underwriting Evaluate, appraise, and underwrite credit proposals for IL, Housing Loans, and MSME Loans. Perform thorough financial and risk assessments, including analysis of credit reports, financial statements, collateral, and market conditions. Make well-researched, data-driven credit decisions in line with the company’s risk appetite. Portfolio Management Monitor and manage loan portfolios, ensuring timely repayment and minimal delinquency. Continuously track borrowers’ creditworthiness, market changes, and early-warning signals to mitigate risks. Develop strategies to improve asset quality and reduce Non-Performing Assets (NPAs). Compliance & Risk Management Ensure adherence to internal credit policies, regulatory guidelines (RBI/NBFC norms), and compliance standards. Maintain accurate documentation, records, and audit trails for all loan files. Implement internal controls to safeguard assets and uphold the organization’s credit integrity. Branch Operations & Team Leadership Lead and mentor the credit team at the branch, providing guidance on complex credit assessments and underwriting decisions. Collaborate closely with the sales and operations teams to streamline loan processing and enhance the customer experience. Organize training and capacity-building sessions on credit policies, risk assessment, and best practices for team members. Relationship Management Build and maintain strong relationships with local customers, community stakeholders, and referral partners. Represent the NBFC in local forums and events to promote brand visibility and business growth. Coordinate with external agencies (valuation, legal, verification) to facilitate smooth credit processing. Reporting & Analysis Prepare regular reports on key portfolio metrics, delinquency trends, and credit performance for senior management. Leverage data analytics and market insights to forecast credit demand and identify new business opportunities. Provide feedback and recommendations on product enhancements, process improvements, and new credit initiatives. Qualifications & Requirements Education: Bachelor’s degree in Finance, Commerce, Business Administration, or a related field. A Master’s degree or a professional certification (CA, MBA, CFA, etc.) will be preferred. Experience: Minimum 5+ years of experience in credit underwriting, credit appraisal, or a similar role within an NBFC or a bank. Proven track record in handling Individual Loans (IL), Housing Loans, and MSME Loans is mandatory. Technical Skills: Strong knowledge of credit risk assessment tools and methodologies. Proficiency in MS Office (Excel, Word, PowerPoint) and familiarity with loan origination systems or relevant software. Soft Skills: Excellent communication and interpersonal skills for customer interactions and internal coordination. Strong analytical, decision-making, and problem-solving abilities. Ability to work under pressure, meet targets, and manage multiple priorities. Leadership skills to guide, mentor, and motivate the branch credit team. Key Competencies In-depth understanding of credit risk and lending regulations in the NBFC sector. Customer-centric mindset with the ability to balance business objectives and risk management. Strategic thinking and continuous improvement approach to enhance credit processes and portfolio quality. Ethical conduct and integrity in all decision-making and stakeholder interactions. Why Join Us Growth Opportunities: Work in a dynamic environment with prospects for professional advancement. Impactful Role: Contribute to financial inclusion by extending credit to individuals, families, and businesses in need. Collaborative Culture: Be part of a supportive team that values innovation, integrity, and excellence. Competitive Compensation: Attractive salary package, incentives, and benefits commensurate with experience. Show more Show less

Introduction We believe that every candidate brings something special to the table, including you! So, even if you feel that you re close but not an exact match, we encourage you to apply. We d be thrilled to receive applications from exceptional individuals like yourself. Gallagher, a global industry leader in insurance, risk management, and consulting services, boasts a team of over 50,000 professionals worldwide. Our culture, known as The Gallagher Way,is driven by shared values and a passion for excellence. At the heart of our global operations, the Gallagher Center of Excellence (GCoE) in India, founded in 2006, upholds the values of quality, innovation, and teamwork. With 10,000+ professionals across five India locations, GCoE is where knowledge-driven individuals make a significant impact and build rewarding, long-term careers. How youll make an impact Review insurance applications related to property and liability risks, such as homeowners, commercial property, or general liability policies. Analyze the applicants information, including property details, occupancy, claims history, and other relevant documents. Determine the appropriate coverage limits, deductibles, and premium rates for each property and liability insurance policy based on the applicants risk profile, industry standards, and underwriting guidelines of the carrier. Communicating collaborating with insurance agents and brokers to gather additional information, clarify details, and negotiate terms. Ensure compliance with company policies, industry regulations, and legal requirements follow established underwriting guidelines and procedures to maintain consistency and fairness in decision-making process. Maintain accurate records of all underwriting decisions, correspondence, and supporting documents. Organize and manage underwriting files to ensure easy retrieval and reference. Create maintain internal reports Collaborate with onshore counter parts to ensure smooth workflow About you Bachelors degree in a related field (e.g., finance, business, or insurance) 1 or 2 years of experience as an Underwriter or in a similar role for UW L1 and 2 respectively Strong analytical and decision-making skills Excellent attention to detail and accuracy Knowledge of insurance industry regulations and guidelines Effective communication and interpersonal skills Ability to work independently and as part of a team Candidates with AU/AINS/CII/CPCU will be preferred Knowledge of how insurance industry works in countries like UK, Australia US preferred Additional Information We value inclusion and diversity Inclusion and diversity (ID) is a core part of our business, and it s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the commu nities where we live and work. Gallagher embraces our employees diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out Th e Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color , religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as protected characteristics ) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business. ","

Institutional Credit Management’s (“ICM”) objective is to provide an integrated “end-to-end” credit underwriting, identification, measurement, management, monitoring and reporting for wholesale credit businesses across the enterprise. Wholesale Credit Risk (“WCR”) In-Business Quality Assurance (QA) is an integral part of the ICM organization. WCR In-Business QA verifies that established standards and processes are followed and consistently applied. WCR and ICM Management utilize the results of the quality assurance reviews (QARs) to assess the quality of the group's policies, procedures, programs, and practices as relates to the management of wholesale credit risk. The results help management identify risks associated with operational and control weaknesses, training needs, and process deficiencies. The WCR Head of In-Business QA reports results of QARs providing feedback, insight, and observations on any deficiency and areas of improvement, engaging with the management of the respective WCR businesses and In-Business Credit Risk, Independent Risk, Banking & International Credit Review (“BICR”), Internal Audit and Regulators. This role is based in Mumbai (India) and reports to In-Business WLCR Head Key Responsibilities: Responsible for staying abreast of WCR policy, procedure and standards and the overall process execution platforms forming part of sampling for control testing Responsible for leading population gathering and analysis along with ensuring testing strategy is in alignment with business needs and test requirements Work with teams of professionals to enable effective execution of QARs by assisting early in capacity planning, testing strategy development, test script development and other activities for ongoing delivery of robust Quality Assurance results Proactively manage relationship with multiple stakeholders, including QA heads. Utilize communication and leadership skills to influence a wide range of senior internal and external audiences, providing impactful, valuable, and ongoing input through active interactions with stakeholders and formal participation at key committees and management initiatives, where applicable. Represent IBQA in working groups for internal and regulatory remediations Assist in the establishment of WCR IBQA policies, procedures, risk assessment and controls to drive effective QA coverage and standards Stay abreast of relevant changes to rules/regulations and industry news including regulatory findings Support the Heads of WLCR/CCR/Data IBQA on internal projects and initiatives Support WCR IBQA Voice of the Employee (VOE) as well as diversity and inclusion initiatives Travel (less than 10%) Knowledge/Experience: Demonstratable project management or assurance related experience, including 12-14 years in wholesale banking, credit risk management, operations or internal audit at investment or large commercial bank Advanced understanding of risk management and control frameworks related to wholesale lending management or equivalent risk discipline Exceptional knowledge and experience on designing and implementing assurance frameworks, from execution of scripts and procedures, development of housing infrastructure and database maintenance, reporting to senior management of observed findings, and continuous improvement Proficient understanding of policies and procedures with the ability to execute change seamlessly Significant experience in preparing presentations for seniors Outstanding awareness and adherence to the control environment including Quality Assurance Skills/Competencies: Strategic orientation to ensure the ICM organization continues to be positioned as a thoughtful and proactive partner on driving best practices to support safety and soundness within ICM and Citi Demonstrated success as a manager including a track record of building high performing teams Proven culture carrier Impeccable interpersonal skills, with the ability to build relationships and exert influence with and without direct authority Solid organizational skills with ability to manage time and prioritize effectively with little to no supervision Exceptional written and verbal communication skills, with the ability to communicate clearly and concisely to audiences of varying levels of seniority Seasoned Microsoft Office (Word, Excel, and PowerPoint) skills Qualifications: BA/BSc or higher degree in Business (MBA), or any other related subject ------------------------------------------------------ Job Family Group: Controls Governance & Oversight ------------------------------------------------------ Job Family: Quality Assurance, Monitoring & Testing ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster. Show more Show less

Institutional Credit Management’s (“ICM”) objective is to provide an integrated “end-to-end” credit underwriting, identification, measurement, management, monitoring and reporting for wholesale credit businesses across the enterprise. Wholesale Credit Risk (“WCR”) In-Business Quality Assurance (QA) is an integral part of the ICM organization. WCR In-Business QA verifies that established standards and processes are followed and consistently applied. WCR and ICM Management utilize the results of the quality assurance reviews (QARs) to assess the quality of the group's policies, procedures, programs, and practices as relates to the management of wholesale credit risk. The results help management identify risks associated with operational and control weaknesses, training needs, and process deficiencies. The WCR Head of In-Business QA reports results of QARs providing feedback, insight, and observations on any deficiency and areas of improvement, engaging with the management of the respective WCR businesses and In-Business Credit Risk, Independent Risk, Banking & International Credit Review (“BICR”), Internal Audit and Regulators. This role is based in Mumbai (India) and reports to the South Asia Commercial & Sovereign Portfolio Lead. Key responsibilities include: Support the Portfolio Leads of In-Business QA in implementation and ongoing delivery of a robust Quality Assurance function in accordance with the coverage universe Provide effective credible challenge during QARs to Portfolio Leads and Underwriters, as regards to credit reviews and process adherence to ensure that weaknesses in such processes are identified and escalated as appropriate Support with the aim to ensure wholesale credit risks within Citi are effectively identified, measured, monitored, and controlled, consistent with the bank’s risk appetite and all policies and processes established within the risk governance framework Under the supervision of the WCR QA Head - Commercial & Sovereign and QA Portfolio Leads, support execution of the following: Consistent and objective assessments during QARs, primarily covering underwriting activities for Commercial Banking and Sovereign Subsequent follow-up on corrective actions that were raised during QARs Assist in preparation of Quality Assurance Reports to WCR management that communicate and measure results and identify negative trends and potential solutions Constant interaction with the respective Underwriting and 1LOD functions counterparts, to ensure that quality assurance protocols are adequate for all portfolios Support in the establishment and execution of WCR In-Business QA policies, procedures, risk assessment and controls to drive effective QA coverage and standards Support the WCR QA Head - Commercial & Sovereign to stay abreast of relevant changes to rules/regulations and other industry news including regulatory findings Support the Head of In-Business QA – Wholesale Lending Credit Risk on internal projects and initiatives Lead and/or support ICM Voice of the Employee (VOE) initiatives Skills: Demonstrable strong assurance experience, including 8-10 years in corporate banking, credit risk management, internal audit, loan review or quality assurance review function at an investment or large commercial bank Knowledge of Wholesale Credit Processes and organizational awareness, portfolios, and processes Understanding of policies and procedures with the ability to execute change effectively and seamlessly Strong grasp of the markets and lending wholesale credit risk covered process, to evaluate findings within the Quality Assurance process, determine materiality, and partnering with In-Business Credit Risk for ongoing improvement, problem detection and sustainable remediation Strong background on core credit analysis for sovereigns, central banks, supranational, government related entities, corporates, and commercial entities to properly evaluate process and quality breaks within the quality assurance function Ideally, credit risk Internal Audit, control assurance, credit officer/analyst or credit risk background, with experience on day-to-day credit functions associated with analysts and risk approval High awareness and adherence to the control environment including Quality Assurance Strategic orientation to ensure the ICM organization continues to be positioned as a thoughtful and proactive partner on driving best practices to support safety and soundness within ICM and Citi Assists colleagues in identifying stretch opportunities to elevate individual and team performance Proven culture carrier Competencies: Highly Effective interpersonal skills, with the ability to build relationships and exert influence with and without direct authority with Senior Levels of Management, Portfolio Leads and Underwriters Strong organizational skills with ability to manage priorities effectively Strong written and verbal communication skills, with the ability to communicate clearly and concisely to audiences of varying levels of seniority Advanced Microsoft Office (Word, Excel, and PowerPoint) skills Qualifications: BA/BSc or higher degree in Business (MBA), or any other related subject ------------------------------------------------------ Job Family Group: Controls Governance & Oversight ------------------------------------------------------ Job Family: Quality Assurance, Monitoring & Testing ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster. Show more Show less

Job Description Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Insurance Underwriting Specialist Business: Insurance Principal Responsibilities Candidate should have sound medical/technical underwriting knowledge to process Life and Health Insurance applications & proposals He/she should have good decision-making ability referring to standard guidelines and principles. Productivity is the key KPI for this process and PL should engage in full time production As a process lead, he or she should handle team queries, give expert opinion, cascade the process updates, conduct refresher training Should drive for the team accuracy and achieve Key Performance Indicators goals for the team (productivity, Turn Around Time, quality %) Should act as back-up for Assistant Manager in performing monthly Quality Check, query handling, reporting to client, dashboard preparation, addressing priorities in day-to-day activity Work collaboratively with other Team Mates and support adjudication in complex cases. Should have better communication skills, attend client calls, prepare minutes and address customer requirement. Need to create resilience within team/cross training when required. Flexible in time and shift as and when there is a need. Requirements Graduate from a recognized university Medical or paramedic and with minimum of 4-5 years of Life and Health insurance underwriting experience. Underwriting certification (optional), training skills and ability to lead a team of paramedics and or underwriters. Clinical experience will have an added advantage Fluency in English speaking, reading and writing You’ll achieve more at HSBC HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.” Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued By HSBC Electronic Data Processing (India) Private LTD*** Show more Show less

Role: Business Services Intelligence Manager Job Title: Senior Manager / Chief Manager Work Experience: 5 years + Education: Graduate / Post Graduate Department: CVM Work location: Goregaon (East), Mumbai Key Responsibilities: Tech-Driven Cross-Sell Automation: •Identify and implement new-age technology solutions for cross-sell process automation •Work closely with IT, Marketing, digital and data science teams to develop AI/ML-driven models for intelligent customer targeting Data Science & Analytics Integration: •Collaborate with data science teams to leverage predictive analytics for cross-sell opportunities •Design and implement real-time dashboards for tracking customer interactions, sales performance, and campaign effectiveness •Design and execute customer and distributor surveys to validate campaign effectiveness and improve campaigns basis outcomes IT & System Integration: •Drive seamless integration of cross-sell solutions with core insurance systems (CRM, policy administration, underwriting •Coordinate with IT teams to enhance API frameworks, automation tools and cloud-based solutions for scalability Process Optimization & Workflow Automation: •Design intelligent workflows for cross-sell processes to reduce manual intervention and improve efficiency. Lead automation initiatives in policy servicing, underwriting, and digital customer journeys Stakeholder Collaboration & Execution: • Engage with senior leadership, tech teams, data scientists, underwriting, business service group, and service-to-sales teams Key Skills: •Technology Expertise: Experience in API integrations, cloud-based automation, and digital sales enablement tools •Data Science & AI Exposure: Understanding of machine learning models, predictive analytics, and customer segmentation •Project Management: Proven experience in executing tech-driven automation projects in cross-functional environments •Process Automation & Optimization: Ability to streamline and digitize manual workflows using automation tools •Stakeholder Management: Strong coordination skills with IT, data, and business teams for seamless execution What this role offers •Work on cutting-edge automation and AI-driven cross-sell initiatives •Collaborate with industry leaders in digital transformation and insurance tech Qualifications: •Graduate / MBA Experience Required: 7 years + in life insurance, digital transformation, IT integration, or data science-driven business automation. Show more Show less

About this role: Wells Fargo is seeking a Software Engineering Senior Manager In this role, you will: Manage, coach, and develop a team or teams of experienced engineers and engineering managers in roles with moderate complexity and risk, responsible for building high quality capabilities with modern technology Ensure adherence to the Banking Platform Architecture, and meeting non-functional requirements with each release Partner with, engage and influence architects and experienced engineers to incorporate Wells Fargo Technology technical strategies, while understanding next generation domain architecture and enable application migration paths to target architecture; for example cloud readiness, application modernization, data strategy Function as the technical representative for the product during cross-team collaborative efforts and planning Identify and recommend opportunities for driving escalated resolution of technology roadblocks including code, build and deployment while also managing overall software development cycle and security standards Determine appropriate strategy and actions to act as an escalation partner for scrum masters and the teams to meet moderate to high risk deliverables and help remove impediments, obstacles, and friction while encouraging constant learning, experimentation, and continual improvement Build engineering skills side-by-side in the codebase, conduct peer reviews to evaluate quality and solution alignment to technical direction, and guide design, as needed Interpret, develop and ensure security, stability, and scalability within functions of technology with moderate complexity, as well as identify, manage and mitigate technology and enterprise risk Collaborate with, partner with and influence Product Managers/Product Owners to drive user satisfaction, influence technology requirements and priorities in the product roadmap, promote innovative and intelligent solutions, generate corporate value and articulate technical strategy while being a solid advocate of agile and DevOps practices Interact directly with third party vendors and technology service providers Manage allocation of people and financial resources to ensure commitments are met and align with strategic objectives in technology engineering Hire, build and guide a culture of talent development to have the skills required to effectively design and deliver innovative solutions for product areas and products to meet business objectives and strategy, as well as conduct performance management for engineers and managers Required Qualifications: 6+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education 3+ years of management or leadership experience Desired Qualifications: Salesforce technology background with nCINO implementation experience or experience with lending origination platform integration. Java background or Integration background is a definite plus. Knowledge of Commercial Lending / CIB Lending life cycle with primary experience in Commercial Originations. Knowledge of product implementation in global capacity is a definite plus. Experience in underwriting, loans servicing, portfolio management, collateral, booking & funding is desirable. Experience in leading and mentoring managers. Ability to manage a 30+ technology team working on multiple applications and functional areas across multiple locations. Lead people through hands-on technology, functional knowledge & delivery ownership & drive strategic vision - quality dialogue with senior technology leadership and other stakeholders. Proven capability to identify, recruit, develop and retain talent Job Expectations: Play a critical role in shaping the team's overall technical strategy and aligning it with business goals. Lead, design and develop technology solutions to complex problems that require both in depth knowledge of capital markets and strong technical expertise. Act as a bridge between technology, business, product and operation teams Be an authority on complex technical issues, providing guidance and making high-level decisions on architecture, design, and implementation. Manage and oversee large or multiple projects, ensuring they are completed on time and meet quality standards. Lead efforts to build and scale high-performing engineering teams in alignment with technology roadmap Align engineering outcomes with the overall business strategy and product goals. Identify potential risks at both the technical and organizational levels and manage them proactively. Foster a culture of innovation and continuous learning within the engineering team. Must have good understanding of current and future trends and practices in Technology. Must be able to demonstrate results in influencing business outcomes and must be an innovative leader. A seasoned, relationship-driven leader who will have the style and sensitivity to work within a highly complex business environment. Play a significant role in shaping the company's engineering culture, promoting diversity, inclusion, and strong ethical practices. Regularly interact with senior executives, product teams, and external stakeholders to communicate progress, challenges, and achievements. Implement systems to measure the performance of teams and individuals, ensuring that everyone is contributing to their maximum potential. Oversee budgets, forecasts, and resource allocation for the engineering department, ensuring efficient use of company resources. Ensure the engineering team follows industry best practices in coding, testing, security, and DevOps. Proactively manage risk including deliverables, operational issues through implementation of right controls and escalate where required. Design and develop applications, tools and processes to ensure better safety, reliability and supportability. Posting End Date: 17 Jun 2025 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

About this role: Wells Fargo is seeking a Software Engineering Manager In this role, you will: Manage, coach, and develop a team of individual contributor engineer roles with low to moderate complexity and less experienced managers who are responsible for building high quality capabilities with modern technology Ensure adherence to the Banking Platform Architecture, and meeting non-functional requirements with each release Engage with architects and experienced engineers to incorporate Wells Fargo Technology technical strategies, while understanding next generation domain architecture to enable application migration paths to target architecture; for example, cloud readiness, application modernization and data strategy Function as the technical representative for the product during cross-team collaborative efforts and planning Identify and recommend opportunities for driving resolution of technology roadblocks including code, build and deployment while also managing overall software development cycle and security standards Act as an escalation partner for scrum masters and the teams to make decisions and help remove impediments, obstacles, and friction while encouraging constant learning, experimentation, and continual improvement culture Build engineering skills side-by-side in the codebase, conduct peer reviews to evaluate quality and solution alignment to technical direction, and guide design, as needed Interpret, develop, and ensure security, stability, and scalability within functions of technology with low to moderate complexity, as well as identify, manage and mitigate technology and enterprise risk Collaborate and consult with the Product Managers/Product Owners to drive user satisfaction, influence technology requirements and priorities in the product roadmap, promote innovative and intelligent solutions, generate corporate value and articulate technical strategy while being a solid advocate of agile and DevOps practices Interact directly with third party vendors and technology service providers Manage allocation of people and financial resources for technology engineering including career development and performance management for engineers and managers on the team Hire, mentor and guide talent development of direct reports to build the skills required to effectively design and deliver innovative solutions for the supported product areas/products Required Qualifications: 4+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education 2+ years of Leadership experience Desired Qualifications: Salesforce technology background with nCINO implementation experience or experience with lending origination platform integration. Java background or Integration background is a definite plus. Experience in underwriting, loans servicing, portfolio management, collateral, booking & funding is desirable. Proven record in a successful global delivery environment, managing stakeholders across multiple countries and cultures. Lead organizational initiatives, foster diversity and inclusion, and champion change within the group. Multi-cultural sensitivity a must. Job Expectations: Lead a technology team of 30+ engineers and managers across multiple locations while fostering leadership development within the team. Play a critical role in shaping the team's overall technical strategy and aligning it with business goals. Lead, design and develop technology solutions to complex problems that require both in depth knowledge of capital markets and strong technical expertise. Act as a bridge between technology, business, product and operation teams Be an authority on complex technical issues, providing guidance and making high-level decisions on architecture, design, and implementation. Manage and oversee large or multiple projects, ensuring they are completed on time and meet quality standards. Lead efforts to build and scale high-performing engineering teams in alignment with technology roadmap Align engineering outcomes with the overall business strategy and product goals. Identify potential risks at both the technical and organizational levels and manage them proactively. Foster a culture of innovation and continuous learning within the engineering team, play a significant role in shaping the company's engineering culture, promoting diversity, inclusion, and strong ethical practices. Regularly interact with senior executives, product teams, and external stakeholders to communicate progress, challenges, and achievements. Implement systems to measure the performance of teams and individuals, ensuring that everyone is contributing to their maximum potential. Oversee budgets, forecasts, and resource allocation for the engineering department,ensuring efficient use of company resources. Ensure the engineering team follows industry best practices in coding, testing, security, and DevOps. Proactively manage risk including deliverables, operational issues through implementation of right controls and escalate where required Design and develop applications, tools and processes to ensure better safety, reliability, and supportability. Posting End Date: 17 Jun 2025 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Department Mid Market Credit Location Hyderabad Number of Positions 01 Reporting Relationships Position Grade M5/M6 Job Role Preparation of Credit Appraisal notes for Mid Markets segment. Average ticket size of borrowing Rs. 500-1000Crs Discuss with business on Terms and Conditions for risk assessments Discuss with customers for obtaining information for preparation of CRANs. Monitor the accounts based on the terms stipulated by Sanctioning Authority. Prepare Monthly Monitoring Reports for the portfolio. Escalate with action plan for non compliances. Visit the units. Manage and address any escalations related to risk assessments Job Requirements: Experience required for the Job: 8-12 years in Credit Underwriting. Relevant banking experience. CA / MBA Good understanding of Accounting Standards, Balance Sheet Analysis. Knowledge of RBI regulations, SEBI and other statutory bodies requirements. Good interaction and communication ability. Excellent verbal, written communication & presentation skills.

Mercer is seeking candidates for the following position based in their GGN Office This is a hybrid role that has a requirement of working at least three days a week in the office. Manager - Metrics, Analytics & Reporting No. of Open roles - 1 What can you expect? We are looking to hire a Manager in the UK Health Delivery Team The role will be responsible for working within the UK Teams, to deliver an excellent and consistent experience for the consultants to support them in renewal and market review of healthcare and protection policies for our clients This position is responsible for various professional activities for assigned moderate portfolios, including processing and technical checks of transaction, administration of Healthcare & Protection policies (covering Renewal and Market Review process), driving improvements, managing workflow, client communication, SLA monitoring and providing timely updates to the management. The incumbent in this role should have an overall understanding of the company strategy and the importance of their role in achieving the company targets and client satisfaction scores We will count on you to: Act as a process owner and subject matter expert for team members and stakeholders 70% Processing & technical check and 30% managerial activities Handling tasks for UK health insurance products – like GLA, GIP, PMI, Dental, Pension, etc. Excellent communication with clients, colleagues and providers Interpretation of policy terms and client requirements to draft Renewal or Market Review Report Good understanding of claims Underwriting process Enter, validate and provide data analysis for various data used in renewal process (employee headcount movement, claim history, underwriting details, premium changes etc.) Prepare various documents that are used in placement process and distributed by local client contacts to clients (Proposals, RFQ, Confirmation of Placement, Renewal Report, e-mails Creating reports, perform data analysis, including presentation of data insights Leading transition calls and creating process documents (e.g., SOPs, PMAPs etc.) Drive and Focus on the culture of First Time Right Mentoring and coaching new hires Ownership of timely delivery on all deliverables assigned to the team through effective planning and monitoring Mentoring a team directly on client deliverables in a transactional and project-based environment Accurate recording of time on appropriate financial system to ensure achievement of financial / chargeable hours target Own accountability by being able to help the teams troubleshoot issues in projects on both technical and business side Responsible for managing stakeholders and process SLAs Define, delegate and monitor the various employee engagement initiatives for the assigned shop viz; R&Rs, SPOT Award System and so on Drive improvement/ Lean ideas within the team Preparation of various process reports as and when delegated by managers Mailbox monitoring and ensuring effective SLA controls Identify the developmental and process training needs for team and ensuring trainings are organized for the team/individuals Complete ownership of the new-hire orientation and ensuring the new hire is settled Conduct the team meetings as per the set frequency and ensuring proper documentation Written and Verbal communication with onshore business partners Responsible for transactions processing and quality check Managing daily inventory and allocating work within the team Tracking the inventory status and sharing day end report with managers Act as a subject matter expert and providing floor support to colleagues Manage portfolio of complex client. Should act as a very strong point of contact for escalations for the entire offshore team for any assigned client deliverables. If there are any issues on the agreed deliverables, then should be able to articulate the same with the right message on the impact analysis. Define, delegate and monitor the various employee engagement initiatives for the assigned shop viz; R&Rs, SPOT Award System and so on Drive improvement/ Triple play ideas within the team Adhere to UK Health processes Ownership of delivery of tasks and proactively manage own workload Partner with internal/ external stakeholders to achieve best service for client Dealing with client and member queries (verbal and written), as appropriate in line with service level agreements to ensure timely client delivery Lead on continuous improvement within your team/location Develop and maintain appropriate technical knowledge and lead on market or legislative changes Support revenue reporting activity as appropriate Quality checking of colleagues work to ensure accuracy Attend client meetings as required Manage client relationships to support retention & growth Training, mentoring and technical lead for Consulting Delivery Participate in internal projects and lead when needed Be a champion of change within the team Support Team Leader on Risk and Compliance protocols Note: Applicants should be flexible working in shifts What you need to have? Knowledge & Skills: Graduate in any stream 6+ years’ experience Health products knowledge for UK Markets (preferred) Experience in Renewal and Market Review of Health insurance policies (preferred) Strong team collaboration and relationship building skills Good Interpretation and decision-making skills Strong command on MS office applications (Word, PowerPoint) Advanced knowledge of MS Excel (must) VBA knowledge will be an added advantage Strong experience in KT and transitions in BPO industry Strong verbal and written communication skills along with probing and articulation skills Advanced Logical, Data Analytical & Data Mining skills Strong knowledge/experience in project management Strong analytical, research and problem-solving skills, attention to details Ability to multitask, self-starter, positive attitude and an ability to adapt to an ever-changing environment Proficient in arithmetic calculations Knowledge of tools like HBB, GBM, MercerGold+ (preferred) What makes you stand out? (Additional Skills & Competencies Needed) Good knowledge and experience in health insurance Strong Communication and presentation Skills Strong analytical, research and problem-solving skills, attention to details Project Management Skills Knowledge of quality tools like six sigma, lean and kaizen Knowledge of VBA and BI Tools like power BI, QLIK etc. (Preferred) Why join our team? We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer’s more than 20,000 employees are based in 43 countries and the firm operates in over 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people, with more than 85,000 colleagues and annual revenue of over $23 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit mercer.com. Follow Mercer on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. Job Title: Subject Matter Expert (SME) Job Summary: We are seeking an experienced and detail-oriented Subject Matter Expert (SME) to join our team. The candidate will be responsible for providing financial analysis and modeling support using Argus software for our commercial real estate portfolio. The ideal candidate should have a strong financial background, excellent analytical skills, and proficiency in working with Argus Enterprise software. Responsibilities: Develop accurate and comprehensive financial models using Argus Enterprise software for existing and potential commercial real estate investments. Conduct detailed cash flow analysis, valuations, and sensitivity analysis to assess investment feasibility and performance. Collaborate with the acquisitions and asset-management teams to validate property financials and assumptions. Generate reports and presentations to communicate investment findings and recommendations to stakeholders. Continuously monitor and update property-level financial models to reflect market changes, lease updates, and other pertinent information. Assist in due diligence and underwriting processes, including property financial analysis and market research. Maintain and enhance the integrity of the Argus database by ensuring accurate property data inputs and ensuring consistency across all models. Stay updated with industry trends, market conditions, and best practices related to financial modeling and Argus software. Requirements: Bachelor’s degree in finance, Real Estate, or a related field. 5-7 years of experience in financial analysis and modeling, preferably in the commercial real estate industry. Strong proficiency in using Argus Enterprise software for financial modeling. Excellent quantitative and analytical skills, with a keen attention to detail. Advanced knowledge of Excel, including financial functions and macros. Familiarity with real estate valuation methods and understanding of property-level financials. Ability to multitask and work effectively in a fast-paced environment with tight deadlines. Strong communication skills, both written and verbal, with the ability to articulate complex financial concepts to non-financial stakeholders. Strong teamwork and collaboration skills, with the ability to work effectively in cross-functional teams. If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. About JLL – We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities. Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

Pune, India Technology In-Office 10063 Job Description Job Purpose ICE Mortgage Technology is seeking a Quality Assurance (QA) Engineer who has experience in software testing, test automation using UFT, and java-based test frameworks. This role will be responsible for building & reviewing complex test scenarios, writing & executing test cases (both manual and automated), and ensuring quality releases. It will be a huge plus if the candidate has experience in the US Mortgage domain. The QA Engineer will be working on the Encompass product, a Loan Origination System serving the US mortgage market. This is a business-critical product, responsible for originating approximately 70% of loans in the industry. The ideal candidate will be results-oriented, self-motivated and can thrive in a fast-paced environment. This role requires frequent interactions with project and product managers, developers, QA and other stakeholders, in order to ensure delivery of a world class compliance solution to our users. Responsibilities Actively participate in grooming, planning, and daily standups. Assist in choosing appropriate test methodology and preparing test environment. Develop and execute complex test scenarios and test cases. Monitor test execution and debug problems. Catch functional and non-functional defects, providing clear documentation that includes steps, expected and actual results. Identify and submit enhancements. Interact effectively with Product Management and Development. Build regression and acceptance test suites. Execute, update, and maintain existing test scripts. Automate new scenarios using JAVA/Selenium/API automation frameworks and JUnit. Participate in sprint demos, triages, and retrospectives. Continuously grow test coverage and improve testing efficiency. Position may require occasional overtime or late work hours to meet commitments. Knowledge and Experience Computer Science degree or equivalent from a fully accredited college or university 4+ years’ experience in Quality Assurance or/and Software Development Strong knowledge of Java programming language / Selenium / Restful APIs / SQL / Jenkins Development background preferred Understanding of CI/CD process. Familiar with Jenkins tool Prior experience working with financial applications preferably a Mortgage Loan Origination System or Underwriting Process is a plus Good knowledge of the Software Development Lifecycle (SDLC) and best testing practices Good written and verbal communication skills Ability to work with distributed teams across different time zones Experience with source control management tools and bug reporting systems like Jira or equivalent Expectation to work on 60% Functional testing and 40% Automation testing More on technical role to work

Job Title: Deputy Manager / Manager – GC&C Underwriting Department: GC&C Underwriting Function: Underwriting Grade: M3 / M4 Location: Zonal Office – Mumbai (HO) Reports to: AVP – GC&C Underwriting Industry Preference: General Insurance only Work Timing: 10:00 AM to 7:00 PM Work Days: Monday to Saturday Role Summary We are seeking an experienced professional to join as Deputy Manager / Manager – GC&C Underwriting, responsible for managing the underwriting of Property, Engineering, Marine, and Miscellaneous Lines of Business (LOB) under the Group Corporate & Commercial (GC&C) portfolio. The role demands a balanced approach to technical underwriting, portfolio profitability, compliance, and strategic relationship management. Key Responsibilities Handle underwriting of Property, Engineering, Marine, and Miscellaneous LOBs for the GC&C segment. Ensure prudent risk selection and adherence to technical underwriting standards. Monitor balance between top line growth and bottom line profitability. Track product-wise incurred claims and initiate corrective measures. Develop, implement, and monitor underwriting guidelines. Continuously update policies in line with market trends and company strategy. Conduct detailed risk-based analysis to ensure a healthy business mix. Focus on hazard risk analysis, retention strategy, and geographic diversification. Build and maintain relationships with brokers, intermediaries, and corporate clients. Provide technical support and contribute to business development initiatives. Ensure audit and regulatory compliance. Maintain thorough documentation and adhere to quality and control processes. Contribute to systems and process improvements for underwriting automation and efficiency. Act as a liaison for internal teams (Sales, Claims, Operations) and external partners to streamline underwriting operations. Qualifications & Experience Education: BE / B. Tech or Post-Graduation (MBA or equivalent) Experience : Minimum 5 years in General Insurance with a focus on GC&C Underwriting (Property, Engineering, Marine, Miscellaneous) Functional Skills Expertise in technical underwriting across Fire, Engineering, Marine & Miscellaneous lines Strong risk assessment and analytical capabilities Familiarity with underwriting systems and digital tools Strong interpersonal, negotiation, and stakeholder management skills Ability to interpret claims data, industry trends, and apply risk mitigation strategies Job Type: Full-time Pay: ₹1,200,000.00 - ₹1,500,000.00 per year Schedule: Day shift Application Question(s): Have you managed relationships with brokers, intermediaries, or corporate clients in an underwriting capacity? Are you experienced in ensuring audit and regulatory compliance in underwriting processes? Do you have experience in General Insurance underwriting, specifically in Property, Engineering, Marine, and Miscellaneous lines? Are you familiar with technical underwriting standards and risk assessment for GC&C portfolios? Do you have experience analyzing product-wise incurred claims and implementing corrective measures? Experience: General insurance underwriting: 5 years (Required) Work Location: In person

Job Title: Deputy Manager / Manager – GC&C Underwriting Department: GC&C Underwriting Function: Underwriting Grade: M3 / M4 Reports to: AVP – GC&C Underwriting Industry Preference: General Insurance only Work Timing: 10:00 AM to 7:00 PM Work Days: Monday to Saturday Role Summary We are seeking an experienced professional to join as Deputy Manager / Manager – GC&C Underwriting, responsible for managing the underwriting of Property, Engineering, Marine, and Miscellaneous Lines of Business (LOB) under the Group Corporate & Commercial (GC&C) portfolio. The role demands a balanced approach to technical underwriting, portfolio profitability, compliance, and strategic relationship management. Key Responsibilities Underwriting & Risk Selection Handle underwriting of Property, Engineering, Marine, and Miscellaneous LOBs for the GC&C segment Ensure prudent risk selection and adherence to technical underwriting standards Conduct detailed risk-based analysis to ensure a healthy business mix Focus on hazard risk analysis, retention strategy, and geographic diversification Portfolio & Claims Monitoring Monitor balance between top line growth and bottom line profitability Track product-wise incurred claims and initiate corrective measures Policy & Guideline Development Develop, implement, and monitor underwriting guidelines Continuously update policies in line with market trends and company strategy Stakeholder & Relationship Management Build and maintain relationships with brokers, intermediaries, and corporate clients Provide technical support and contribute to business development initiatives Compliance & Audit Ensure audit and regulatory compliance Maintain thorough documentation and adhere to quality and control processes Process Improvement & Systems Contribution Contribute to systems and process improvements for underwriting automation and efficiency Act as a liaison for internal teams (Sales, Claims, Operations) and external partners to streamline underwriting operations Qualifications & Experience Education: BE / B. Tech or Post-Graduation (MBA or equivalent) Experience: Minimum 5 years in General Insurance with a focus on GC&C Underwriting (Property, Engineering, Marine, Miscellaneous) Functional Skills Expertise in technical underwriting across Fire, Engineering, Marine & Miscellaneous lines Strong risk assessment and analytical capabilities Familiarity with underwriting systems and digital tools Strong interpersonal, negotiation, and stakeholder management skills Ability to interpret claims data, industry trends, and apply risk mitigation strategies Job Type: Full-time Pay: ₹100,000.00 - ₹125,000.00 per month Schedule: Day shift Supplemental Pay: Performance bonus Application Question(s): Do you have experience in underwriting commercial lines of insurance such as Property, Engineering, Marine, or Miscellaneous? Are you experienced in ensuring audit and regulatory compliance in underwriting processes? Are you familiar with technical underwriting standards and risk assessment for GC&C portfolios? Work Location: In person

Regulatory Reporting- Team Member, Mumbai Department Credit Monitoring Team Location Mumbai Number of Positions 1 Role & Responsibility Policies / Process / Board note formation and Celling / Exposure monitoring Position Grade M6 / M7 Policy formation & implementation In charge of Pan Bank Board policy of credit department. Shall be responsible for drafting Board Policy for wholesale and retail credit. Shall also be responsible for drafting processes for implementation of such policy which get placed in Board level committees and other senior management committee. Should ensure that policy and processes are modified on timely basis in adherence to changes in RBI regulations and circulars. Analysing the market trends / practices and benchmarking of policies with the market. Interacting with cross functional teams, understanding the current practice and accordingly recommending the policy / process changes. Monitoring the implementation of signed off policies/ process, identifying gaps and taking corrective action. Limits/ Celling Monitoring Monitoring of NBFC exposure celling, Environmental, Social & Governance (ESG) celling and Group consolidation CAP of large exposure of the bank at frequent interval. Setting up the process for automating the process of celling / CAP monitoring and ensuring that output is as per requirement. Highlighting the derivation/ red alert in case any deviation or higher utilization of actual limit. Releasing frequent MIS to senior management. RBI indent / Audit requirement: Understanding RBI requirement and ensuring revert submission within timeline. Identifying department/ division of the bank for RBI revert and co-ordinating with team for revert submission. Providing data / information / explanation to RBI auditor, Statutory / internal and concurrent auditor as per requirement and within timeline. Tracking and implementing all the changes suggested by Regulator / Auditor. Master’s degree (CA /CS/ MBA) in Finance, Accounting, Business Administration, or related field. At least 8 - 10 years of experience in credit underwriting or as a lead in policy / process team. Knowledge of Policy drafting, Credit Appraisal, Credit Monitoring or regulatory requirements. Experience in automation of manual process and monitoring the change. Analytical skills, proficiency in trend analysis and understanding of data flow in banking system. Written and verbal communication skill with the ability to present information clearly and concisely.

Job description Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Insurance Underwriting Specialist Business: Insurance Principal responsibilities Candidate should have sound medical/technical underwriting knowledge to process Life and Health Insurance applications & proposals He/she should have good decision-making ability referring to standard guidelines and principles. Productivity is the key KPI for this process and PL should engage in full time production As a process lead, he or she should handle team queries, give expert opinion, cascade the process updates, conduct refresher training Should drive for the team accuracy and achieve Key Performance Indicators goals for the team (productivity, Turn Around Time, quality %) Should act as back-up for Assistant Manager in performing monthly Quality Check, query handling, reporting to client, dashboard preparation, addressing priorities in day-to-day activity Work collaboratively with other Team Mates and support adjudication in complex cases. Should have better communication skills, attend client calls, prepare minutes and address customer requirement. Need to create resilience within team/cross training when required. Flexible in time and shift as and when there is a need. Requirements Graduate from a recognized university Medical or paramedic and with minimum of 4-5 years of Life and Health insurance underwriting experience. Underwriting certification (optional), training skills and ability to lead a team of paramedics and or underwriters. Clinical experience will have an added advantage Fluency in English speaking, reading and writing You’ll achieve more at HSBC HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.” Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. ***Issued By HSBC Electronic Data Processing (India) Private LTD***

Basic Details: Fill the required information about business, unit, location, position, reports to position and date of updation of JD Business Financial Services Unit Aditya Birla Finance Limited Location Poornata Position Number of the job Reports to: Poornata Position Number Poornata Position Title of the job (30 characters max) Area Sales Head Reports to: Poornata Position Title Regional Sales Head/Cluster Sales Head Function Sales Reports to: Function Sales Department Retail LAP - Tier 1 DSA Channel Reports to: Department SME Designation of the Employee Area Sales Head Designation of the Manager Regional Sales Head/Cluster Sales Head Date of writing/updation of JD 20th Nov 2023 1) Job Purpose: Write the purpose for which the job exists (in 2-3 lines) (Max 1325 Characters) To set business objectives for area in line with the Retail LAP Tier 1 business unit objectives of book size, profitability, MIS & portfolio management, team building etc.; to devise business strategies for Area wise achievement of business objectives and to execute the SME business’ distribution strategy by managing Retail DSA Channel Partners. To ensure the end-to-end management of SME transactions with superior product delivery and to monitor the credit quality of new acquisitions 2) Dimensions: Mention quantitative or qualitative parameters that are relevant for the job and provide a better understanding of the scope and scale of the job Retail LAP - Tier I Parameters Measurement Unit Last Year Current Year (LE) Next Year (Proj) FY 22-23 FY 23-24 FY 24-25 Closing Book Amt In Cr 6,048 7,800 10,700 No. of Customers (Lan) Count 5,300 6,500 9,000 Disbursement Amt In Cr 3,525 4,000 4,500 Locations/Branches Count 40 55 70 Revenue-(NII + Fee Income ) Amt In Cr 272 327 375.0 PBT Amt In Cr 191.6 226.0 255.0 PAT Amt In Cr 143 168 189 CIR % 33.4% 31% 31% ROA % 2.72% 2.55% 2.50% ROE % 18.15% 19.50% 19.00% Insurance –Xsell Net Amt In Cr 15.0 20.0 27.5 Quality/GNPA % 183 165 150 Bounce % % 16.0% 13% 11% Sales + Collection + Support (Head Count) Count 160 225 275 DSA’s & Vendor Count 1,750 2,250 2,500 3) Job Context & Major Challenges: Write the specific aspects of the job that provide a challenge (internal and external) to the jobholder in the context of the Business/Unit/Function/Department/Section ((Max 3975 Characters) Aditya Birla Finance Limited ("ABFL"), a lending subsidiary of Aditya Birla Capital Limited is among the leading well-diversified non-banking financial services company in India. ABFL offers customized solutions in areas of personal finance, SME finance, SME finance, corporate finance, wealth management, debt capital markets and loan syndication. ABFL is registered with RBI as a systemically important non-deposit accepting non-banking finance company (“NBFC”) and is amongst the top five largest private diversified NBFCs in India based on AUM. For the FY ended 31st March 2023, ABFL has a book size of Rs. 66,923 Crores, net PAT of Rs 1287 Crores and net worth of 7,784 crores. The Net Interest Margin expanded by 53 bps y-o-y to 7.35% and ROA at 2.47%. ABFL’s long-term credit rating of AAA (Stable) has been reaffirmed by ICRA in February 2023. ABFL also has a long-term credit rating of AAA (Stable) by India Ratings, Perpetual debt credit rating of AA+ (Stable) by ICRA and AA+ (Stable) by India Ratings (Stable) and short-term credit rating of A1+ by ICRA & India Ratings. SME caters to the varied needs of a diverse set of customers across retail, HNI, ultra HNI, Micro, Small & Medium enterprises. It encompasses a wide variety of financing solutions for clients, ranging Loan against property, to more complex Lease Rental discounting, Commercial Purchase and Construction Finance lending. Financing solutions are provided to Self-Employed [professionals/ non-professionals] against a wide array of lending programs, each of which aims to estimate the client’s repayment capability accurately before the company to take an exposure. The lending program requires assessing clients on various dimensions, including income, repayment behavior, stability of income/ residence, profile, collateral [valuation, marketability], ownership structure of business and the property and many others. Loan approvals entail a good mix of profile checks, balance sheet lending and collateral assessment. An in-depth understanding of the customer’s business model, Cash flows, customers & suppliers, success factors and dependencies needs to be considered given these are long term exposures [ranging upto 15 years]. The financials are assessed to understand the repayment capability in the near and long term. Collateral assessment is another complex part of the underwriting process involving checking the structural stability, marketability, valuation, regulatory / local body compliance and legal veracity – all to ensure the property can be liquidated to repay the loan if required in case of customer default. Lending is often structured to meet the client needs by deriving comfort through the hard collateral [can be a ready or under-construction property / project] and cash flows [in form of rentals, or project cash-flows – both against sold/ unsold receivables]. For the FY ended 31st March 2023, SME is significant contributor to ABFL’s Portfolio ( 35% of ABFL Book Size ) with a closing book of 23,133 crs SME has been delivering all-time high PBT of almost 563.3 crs and has posted 3.04% of ROA for FY23 SME has moved into segmented strategy model with further focus on client types considering their different complexities and expectations In Retail LAP – Tier 1 Business, robust & tiered distribution network has been put in place to expand retail footprint of SME Business to More than 75 locations across pan India with key intent to add to the Topline numbers and create a sizeable and profitable at the same time quality Portfolio. To bring in more focus on distribution and channel engagement we propose the following structure wherein Tier 1 is divided into 2 verticals: 1. Alternate Channel Business which will source from Corporate channels and 2. Retail Channel which will source from Non-Corporate channels For the FY ended 31st March 2023, Tier I has been significant contributor to SME Portfolio ( 26% of SME Book Size ) with a closing book of 6,048 crs Tier I had also delivering all-time high PBT of almost 192 crs and has posted 2.7% of ROA for FY23. Being one of the most preferred asset classes in the lending business today, this business continues to present challenge of competing with all FI’s / Banks in a highly price sensitive target segment. Key Challenges: Retail LAP – Tier I as a business faces a lot of competition from Banks, other NBFCs and Fintechs which has been intense, dynamic and ever changing considering the entry of new players in the market. Managing factors like technological advancements, changing regulations, and evolving consumer behavior Strongly imbibe the ethical way of business & drive Aditya Birla Group’s Vision & values to each and every one in the team. Develop robust processes across Credit, operations, Collections & legal. Manage profit & loss, manage portfolio, customer, customer portfolio, customer life-cycle to maintain a clean Book growth and hygiene. Spearhead & launch many campaigns to drive the business in respect to Distribution, support functions & keep the spirit & morale high for the team while imbibing the ethical way of business & drive Aditya Birla Group’s Vision & values to each and every one in the team. Manage and Monitor employee productivity and foster employee development To ensure manpower is in place to execute the desired business plan. Setting up robust, comprehensive and scalable Governance frameworks for identifying and managing risk. 4) Key Result Areas: Write the key results expected from the job and the supporting actions for each of these key result areas (For a majority of jobs typically there could be 4- 7 key result areas)- Maximum 10 KRAs can be updated Key Result Areas (Max 1325 Characters) Supporting Actions (Max 1325 Characters) Deliver Sales growth at the location and expand the customer base Identify business growth opportunities across the location, build direct/Retail DSAs channel/ new client acquisition strategies and tap growth opportunities to achieve area targets Augment the business volumes of SME lending in the location, manage client databases and tap them through Relationship Managers. Drive relationships with key clients, faster TAT and cross selling initiatives in order to increase the client base of the Area. Monitor lead generation & RM sales productivity metrics to drive a high-performance sales culture across the areas. Analyze product positioning and competition across the locations and develop the distribution network Scan the location market and its competitive offerings on a periodic basis, report on emerging trends and business opportunities for the SME segment to the head office Engage with retail DSA channel partners and develop a touch point management system for faster customer connectivity Conduct engagement programs and sales trainings to develop channel partners Monitor SLAs, sales efficiencies and RoIe of channels Effectively deploy schemes and prioritize sales of high revenue products and structures Drive high levels of customer satisfaction across the location through relationship managers Monitor client servicing metrics, develop relationship marketing programs and motivate RMs and channel partners to display highest levels of client servicing standards Encourage the implementation of improved processes and best practices in order to enhance operational productivity Engage with key customers on a periodic to build stronger relationships, thereby contributing to faster growth Monitor customer issues and complaints and drive necessary action to address the same Analyze and communicate information for better risk management and operational effectiveness to the management team Support the risk and review process by supervising the preparation of loan proposals and documentations to ensure controlled operations for the locations Liaise with the customers and the Risk team to provide regular information required for monitoring the creditworthiness of the proposals Prepare periodic MIS reports for profits, NPAs, new clients & report on a periodic manner to Cluster Area/Regional Heads. Team Management & Development Guide and develop RMs to facilitate better customer acquisition, retention and support, and helping them to achieve superior performance standards Nominate teams for product, behavioral and negotiation trainings and work for self development initiatives 5) Job Purpose of Direct Reports: Describe the job purpose of the direct report/s to the job (in 2-3 lines for each report) Relationship Manager - To effectively contribute towards building the SME line of business and loan book by marketing/ selling all products (LAP/LRD) and solutions to potential and existing customers at targeted yields and fee through a strong distribution network, identified and empaneled able retail DSA Channel partners through knowledge sharing and capability building. Leverage an understanding of local markets and preferences and facilitate structuring of loans in accordance, while ensuring all necessary due diligence is conducted to prevent fraudulent loans and ensure all sales processes are carried out in keeping with internal and regulatory guidelines. 6) Relationships: Describe the nature and purpose of most important contacts or relationship (except superior/team members) with individuals, departments, organizations inside and outside of the organization, that job is required to interact with in order to deliver the job objectives Relationship Type (Max 80 Characters) Frequency Nature (Max 1325 Characters) Internal Cluster Head Relationship Managers HO HR dept Risk dept Operations dept Weekly Daily Weekly Need based Fortnightly Weekly Region business MIS, review on new market development Reviewing new leads generated & new clients developed MIS Region recruitments, performance reviews Providing market intelligence, MIS on deviations in client accounts Client servicing issues External Existing and Prospective clients Retail DSA Channel partners Daily Daily/ weekly CRM & understanding the need of new products Product and business development initiatives 7) Organizational Relationships: Provide the structure for a level above and below the position for which this job description is written. Use position titles in the structured and indicate all the reports of the position. SIGN OFF: Provide the name of the Manager and the jobholder. Signature needed for the hard copy of the JD. Hard copy to be maintained in the organizational record. Job Holder Reports to – Manager Name Signature (needed for the hard copy) Minimum Experience Level 5 - 15 years Job Qualifications Under Graduate

Job Summary: We are looking for a Business Analyst with deep expertise in the insurance domain to join our growing team. The ideal candidate will have hands-on experience with wholesale insurance processes, Vertafore products (such as AIM and AMS), and document management workflows. You will play a critical role in gathering, analyzing, and validating business requirements and supporting technology implementations across insurance platforms. Key Responsibilities:  Elicit, analyze, and document business and functional requirements from stakeholders across underwriting, claims, and policy servicing areas.  Map end-to-end processes related to submissions, policy issuance, endorsements, renewals, and binders.  Collaborate with business users and technical teams to translate requirements into system functionalities, user stories, or specifications.  Work closely with clients or internal stakeholders to understand regulatory needs, broker-carrier workflows, and E&S market dynamics.  Participate in system implementations, particularly involving Vertafore AIM, AMS, and ImageRight.  Optimize document and workflow automation systems while ensuring regulatory compliance.  Support UAT planning and execution, prepare process documentation, and contribute to training and rollout plans. Qualifications:  Bachelor’s degree in Business, Insurance, or related field. Master’s degree or certifications (CBAP, AINS, etc.) preferred.  3–7+ years of experience as a Business Analyst within the insurance industry (E&S or Wholesale preferred).  Hands-on experience with Vertafore products (AIM, AMS) and ImageRight is highly desirable.  Strong understanding of E&S workflows, regulatory nuances, and broker-carrier relationships.  Excellent analytical, communication, and stakeholder engagement skills.  Experience in both Agile and Waterfall delivery models Job Type: Full-time Pay: ₹246,022.81 - ₹1,044,914.33 per year Work Location: In person

This role is for one of our clients Industry: Sales Seniority level: Associate level Min Experience: 2 years Location :Ahmedabad, Gandhinagar, Rajkot, JobType: full-time About the Role We are looking for a high-energy, solution-oriented Insurance Advisor to help individuals and families secure their financial future through customized insurance solutions. In this role, you’ll act as a trusted guide, helping clients navigate the complexities of health , life , and general insurance . Your success will be measured not just in sales, but in the long-lasting trust you build with clients through your expertise, integrity, and proactive approach. What You’ll Do Client Discovery & Consultation Engage with new and existing clients to assess their needs, goals, and risks. Recommend tailored insurance solutions that align with life stages, financial aspirations, and regulatory requirements. Sales Execution Drive business growth by converting leads into policies across all insurance verticals—health, life, motor, travel, and home. Conduct in-depth product presentations and virtual/in-person consultations. Follow up on leads and referrals generated through digital campaigns, partnerships, or field networking. Policy Guidance & Customization Educate customers on policy details including coverage benefits, exclusions, premium breakdowns, and claims processes. Assist with documentation, onboarding, and policy issuance to ensure a seamless buying experience. Performance & Pipeline Management Meet or exceed monthly and quarterly sales goals while maintaining quality benchmarks. Maintain accurate records of client interactions, follow-ups, conversions, and renewals using CRM tools. Post-Sale Engagement Serve as a point of contact for clients regarding renewals, endorsements, and claims assistance. Collaborate with underwriting, operations, and claims teams to ensure top-notch service delivery. Continuous Learning & Industry Insight Stay current on evolving insurance regulations, policy updates, and market trends. Attend product trainings, sales workshops, and team meetings to sharpen skills and stay competitive. What You Bring ✅ Experience & Credentials 2–5 years of experience in insurance sales, preferably with exposure to multiple policy types. IRDAI license (mandatory) or willingness to acquire one prior to joining. Core Competencies Strong consultative sales skills with a deep understanding of client lifecycle needs. Excellent communication, negotiation, and active listening skills. Resilient, target-driven, and adaptable to changing market conditions. Familiarity with digital tools (CRM, video conferencing, lead management systems). Preferred Qualifications Bachelor’s degree in Business, Marketing, Finance, or a related field is an advantage. Knowledge of risk management principles and financial planning tools is a bonus.