Travel Coordinator

Duties and responsibilities

• Arrange complex international and domestic travel itineraries for executives and leadership teams across the APAC region, including flights, accommodations, ground transportation, and visa requirements
• Manage travel bookings through corporate travel platforms while ensuring compliance with clients & JLL corporate policies and budget parameters
• Serve as the primary liaison between travelers, travel agencies, hotels, and airlines to resolve issues and handle special requests
• Proactively monitor itineraries for potential disruptions and implement contingency plans when necessary
• Process and reconcile travel expense reports, ensuring accurate documentation and timely reimbursement
• Research, negotiate, and secure competitive rates with airlines, car rental companies, and hotels while identifying opportunities for cost optimization
• Prepare weekly or monthly reports as required in Excel and publish to management, including travel spending analytics
• Generate regular reports on travel spending and assist the Finance team with employee reimbursements for travel-related expenses
• Review and verify invoices and credit card transactions related to travel bookings for accounting and audit purposes
• Maintain up-to-date knowledge of travel regulations, visa requirements, airline rules, and company travel policies for various APAC countries

Required Qualifications & Experience

• Bachelor's degree in Business Administration, Hospitality Management, or related field
• 5+ years of experience in corporate travel coordination or similar role
• Demonstrated experience managing travel arrangements for executives in a multinational environment
• Proficiency with travel booking systems and expense management software
• Strong understanding of international travel logistics and requirements across APAC countries
• Excellent communication skills, with fluency in English and preferably one additional Asian language
• Exceptional organizational ability with strong attention to detail
• Proven ability to work under pressure and manage multiple competing priorities
• Availability to respond to urgent travel needs outside standard business hours when necessary
• Person with less experience will be consider as the Travel Coordinator

Preferred Skills

• Experience working in a global professional services or real estate organization
• Knowledge of JLL travel policies and procedures
• Additional language skills relevant to the APAC region
• Experience with travel risk management and duty of care protocols
• Understanding of corporate travel expense management and optimization
• Previous experience supporting C-suite executives or senior leadership
• Familiarity with sustainability initiatives related to corporate travel.