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Transcom is hiring For Sales Associate For Outbound Process

0 - 3 years

3 - 15 Lacs

Pune Maharashtra India

Posted:13 hours ago| Platform: Foundit logo

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Skills Required

Lead Generation crm software Cold Calling Market Research Sales Techniques Negotiation Skills Customer Service

Work Mode

On-site

Job Type

Full Time

Job Description

Job Overview

Customer Success Associate

Key Responsibility Areas (KRA)

  • Engage with interested leads to promote and explain suitable insurance products.
  • Understand customer needs and recommend insurance plans that match their requirements.
  • Resolve customer queries with a consultative approach, maintaining a professional and empathetic tone.
  • Ensure accurate documentation and compliance with process guidelines.
  • Maintain high customer satisfaction and sales conversion rates.

Skills Required

  • Excellent communication skills in English and Hindi
  • Clear pronunciation and grammar; no MTI (Mother Tongue Influence) or RTI (Regional Tone Influence)
  • Strong interpersonal skills with confidence in sales conversations
  • Basic computer knowledge and ability to handle tools and scripts
  • Versant Level 6 certified (required during the selection process)

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