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Sales & Service Executive

Sales & Service Executive

2 - 6 years

|

2 - 4 Lacs

pune maharashtra india

Posted:14 hours ago| Platform: Foundit logo

Apply

Skills Required

lead generation negotiation skills crm after sales support documentation reporting

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities

Lead Generation and Prospecting:
Identify and pursue new business opportunities through cold calling, networking, social media, and referrals.
Sales Presentations and Demonstrations:
Conduct compelling presentations and product demonstrations tailored to the potential client's needs and concerns.
Negotiation and Deal Closure:
Handle objections, negotiate contract terms and pricing, and finalize sales deals to meet or exceed assigned sales targets and quotas.
Customer Relationship Management:
Act as the main point of contact for clients, building and nurturing strong, long-lasting relationships to ensure repeat business and customer loyalty.
After-Sales Support:
Provide initial technical or general support, coordinate with internal technical/support teams to resolve customer issues promptly, and ensure a seamless customer journey.
Market Research and Strategy:
Gather market and customer information to identify selling possibilities, monitor competitor activities, and provide feedback to internal teams (e.g., marketing, product development) to refine offerings.
Reporting and Documentation:
Maintain accurate and up-to-date records of all client interactions, sales activities, and pipeline status using CRM software (e.g., Salesforce, HubSpot), and prepare regular sales reports and forecasts for management.
Industry Engagement:
Attend industry events, trade shows, and conferences to promote the company's products/services and network with potential clients.

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