Training Officer

• Develop and deliver engaging, culturally relevant sales training programs for international teams.
• Customize training content to suit regional sales practices, customer behavior, and compliance requirements.
• Facilitate onboarding programs for new sales hires across global locations.
• Conduct training needs analysis in collaboration with regional sales leaders.
• Evaluate training effectiveness through assessments, feedback, and performance metrics.
• Act as a subject matter expert in sales methodologies, tools, and CRM systems.
• Partner with product, marketing, and HR teams to ensure training content is current and aligned with business goals.
• Support the rollout of new products and services through targeted sales enablement initiatives.
• Mentor and coach sales professionals to improve performance and close skill gaps.

Key Deliverables:

• Standardized international sales training curriculum.
• Regional training calendars and delivery plans.
• Post-training performance reports and improvement plans.
• Sales enablement toolkits and learning resources.
• Feedback loops with regional stakeholders for continuous improvement.

Required Skills & Experience:

• 5–10 years of experience in sales training, preferably in international or multicultural environments.
• Strong understanding of B2B/B2C sales processes and customer engagement strategies.
• Excellent facilitation, coaching, and communication skills.
• Ability to adapt content and delivery style to diverse audiences.
• Experience with LMS platforms, virtual training tools, and CRM systems (e.g., Salesforce).
• Willingness to travel internationally as needed.