Training Manager

Job Title: Training Manager – Luxury Retail

Location: Bangalore, India

Salary: Up to ₹25 LPA (depending on experience)

About the Role

We are seeking a seasoned Training Manager to join a prestigious luxury brand’s team in Bangalore. This strategic role involves designing, implementing, and managing training initiatives to elevate our boutique teams' service, expertise, and brand storytelling—aligning fully with our signature standards of excellence.

Key Responsibilities

1. Conduct training needs analysis to design and implement training calendars and schedules aligned with business goals, similar to the responsibilities at brands.

2. Develop and deliver engaging training modules, including "Train-the-Trainer" programs, coaching plans, and product/service immersion sessions

3. Track and evaluate training effectiveness, using KPIs, feedback, and mystery shopping results to refine programs and ensure a strong ROI

4. Collaborate with retail leadership—including boutique managers, sales teams, and L&D partners—to implement impactful training and maintain brand consistency

Qualifications & Experience

5+ years of experience in luxury retail training, ideally in boutique environments and L&D roles

Demonstrated ability to build, deliver, and manage training programs across product knowledge, customer service, and coaching techniques.

Strong strategic mindset with experience tracking performance analytics, KPIs, and ROI

Excellent presentation, facilitation, and interpersonal communication skills.

Proficiency in Microsoft PowerPoint and Excel for training coordination and reporting

Interested candidates are requested to share their updated CVs on WhatsApp- 8360318637 or email- nidhima.sinha@unisoninternational.net