Training Manager

As a Training Manager at Full Potential Solutions (FPS), your role will involve leading the design, development, and delivery of training programs to enhance employee skills, performance, and productivity. You will collaborate with department heads and subject matter experts to assess training needs, develop curriculum, and implement learning solutions aligned with the company's goals and values. **Key Responsibilities:** - Develop and execute a strategic training roadmap across departments to support business objectives. - Conduct needs assessments and skill gap analyses to identify learning and development requirements. - Design engaging training programs, workshops, and e-learning courses using various methodologies. - Manage the end-to-end training cycle, including planning, coordination, delivery, and evaluation. - Supervise and coach trainers and facilitators, ensuring consistency and quality in content delivery. - Monitor training effectiveness through feedback, assessments, and performance metrics. - Maintain accurate training records and reports for compliance and audit purposes. - Support onboarding and orientation programs for new hires. - Stay current on industry trends and incorporate best practices into training initiatives. - Partner with stakeholders to drive a culture of continuous learning and professional development. **Qualifications:** - Proven experience (typically 7+ years) in a training or learning and development role, with at least 3 years in a managerial or leadership capacity. - Strong knowledge of adult learning principles and instructional design methodologies. - Excellent communication, presentation, and facilitation skills. - Experience with Learning Management Systems (LMS) and e-learning platforms. - Strong organizational and project management skills. - Ability to analyze data and use insights to improve training outcomes. - Certification in training or instructional design (e.g., CPTM, ATD, or similar) is a plus. - Willingness to work onsite and on a shifting schedule. Please note: Full Potential Solutions (FPS) is a performance-based, analytically driven omnichannel solutions organization with a global presence in multiple locations. The company prioritizes its employees" well-being and offers a competitive suite of benefits, including a lucrative compensation program, medical, dental, and vision benefits, and opportunities for career growth in a fast-growing company. The core values of FPS include Integrity, Excellence, Accountability, and Grace, with a mission to create conditions within which people can thrive.,