Training and Development Manager

Spintly is a fast-growing startup reimagining access control and smart building management. With our wireless, cloud-based platform, we eliminate complex wiring and outdated keycards, replacing them with a seamless smartphone-first experience. Our open APIs and integrations enable all kinds of businesses - co-working spaces, enterprises, residential complexes, industries, healthcare facilities - to manage access, security, and people flow effortlessly. Backed by cutting-edge IoT and mesh technology, Spintly delivers scalable, cost-efficient solutions that are transforming how the world thinks about physical security.

We are seeking a dynamic and hands-on Training & Development Manager to lead our Channel Partner Enablement Program across India.

In this role, you will be responsible for designing, implementing, and managing training programs that equip our channel partners with the knowledge and tools needed to effectively sell, install, and support our access control and smart security solutions. You’ll work closely with Channel Partners, Deployment Teams, and Engineering to ensure consistent delivery standards and technical competency across our partner ecosystem.

Key Responsibilities1. Channel Partner Training Program

• Design, implement, and manage comprehensive training and certification programs for channel partners,distributors — covering product knowledge(Hardware and software), solution deployment, configuration, and troubleshooting,providing best user experience to the clients all aligning to the company goals
• Develop training content and modules (presentations, manuals, e-learning, videos, and certification assessments) tailored for installers, technicians, and sales engineers.
• Identify and Conduct regular training sessions, both online and on-site, to certify new and existing partners and Evaluate the training performance and effectiveness of the partner on periodic basis

2. Technical & Product Enablement

• Collaborate with Engineering, Product, and Deployment teams to understand new features, software updates, and integration workflows.
• Translate technical concepts into clear, practical training content that channel partners can apply in real-world deployments.
• Maintain and update a partner knowledge base with installation guides, FAQs, and best practices.

3. Performance & Certification Management

• Build a partner certification framework (e.g., Silver / Gold / Platinum tiers) based on technical proficiency and deployment success.
• Track partner training performance, certification status, and deployment quality metrics.
• Create feedback loops from partner field experiences to improve training programs and deployment readiness.

4. Cross-functional Collaboration

• Partner with Sales and Channel Teams to align training initiatives with business priorities and partner activation goals.
• Work closely with Deployment Managers to assess field competency and identify gaps for targeted upskilling.
• Coordinate with Marketing for co-branded learning content and partner communication.

What We’re Looking For

• 6–10 years of experience in technical training, channel enablement, or partner education, preferably in Access Control, Security Systems, IoT, or related industries.
• Strong understanding of hardware + software solutions — including controllers, credentialing (BLE/NFC/QR), and access management software.
• Proven ability to design structured training programs, manage certification systems, and deliver both technical and soft-skill sessions.
• Excellent communication, presentation, and facilitation skills.
• Experience working with system integrators, distributors, or OEM partners in a technical domain.
• Self-motivated and organized, with the ability to manage multiple training tracks across regions.

Job Type: Full-time

Pay: ₹1,000,000.00 - ₹1,400,000.00 per year

Benefits:

• Provident Fund

Ability to commute/relocate:

• Mathikere, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Have you previously designed or delivered partner training programs for distributors, system integrators, or OEMs?

Experience:

• technical training: 7 years (Required)
• Iot,access control or security systems domain: 7 years (Required)

Work Location: In person