Training and Development Manager

In this role, you will be responsible for driving the end-to-end training strategy, which includes identifying organizational training needs, designing scalable programs, and establishing processes and teams to deliver measurable learning outcomes. Your contribution will help foster a culture of continuous development, operational excellence, and entrepreneurial thinking throughout the organization. Your key responsibilities will include identifying organization-wide training needs through performance analysis and collaboration with stakeholders, designing and implementing structured learning programs that are in line with business goals, establishing and leading the Learning & Development (L&D) and quality teams by defining roles, workflows, and governance processes, managing a comprehensive curriculum to support onboarding, upskilling, and leadership development, developing standard operating procedures (SOPs), training frameworks, and documentation for consistency and quality control, promoting a quality-first approach in training delivery, content, and learner experience, collaborating with department heads to integrate learning into day-to-day performance management, fostering an entrepreneurial mindset by creating agile, learner-led development programs, overseeing training budgets, vendors, and digital learning platforms, and tracking learning effectiveness through data, key performance indicators (KPIs), and business impact. To excel in this role, you should possess at least 5 years of experience in Learning & Development, Training, or HR strategy roles, with a proven track record of setting up L&D teams, processes, and systems from scratch. You should have a strong understanding of instructional design, training operations, and performance evaluation, along with excellent communication, leadership, and cross-functional collaboration skills. Familiarity with Learning Management System (LMS) tools and digital learning platforms is essential, and preferred certifications include Certified Professional in Training Management (CPTM), Certified Professional in Talent Development/Certified Professional in Learning and Performance (CPTD/CPLP), or other credentials recognized by the Association for Talent Development (ATD). Joining NetCom Learning will offer you a high-ownership role with influence across departments in a fast-paced, innovation-led environment that values initiative.,