Videographer for Scientific Video Production This post is only for applicants from Guwahati, Assam . Videographers sought to film laboratory techniques and scientific experiments at research institutions in Guwahati, Assam and surrounding areas. This is a great opportunity to add unique footage of cutting-edge science to your reel as well as become familiar with recording microscopic images. It is also a unique chance for an individual to develop a long-term business relationship with a company in the biotechnology and digital media industry. The applicant will need to be available on an on-demand, semi-consistent basis. Each shoot will only require one camera operator. We do not require a crew. Our shoots are one day long, usually between 6 - 7 hours. The camera operator would only be responsible for filming and footage upload. No editing is required. The camera operator must possess or have access to a professional HD camera, a wireless Lavalier microphone or directional microphone, and a 3-way fluid or gearhead tripod. Lighting kits and macro lenses are optional. We will ONLY accept applicants who live within/close to Guwahati, Assam and can travel within 200 miles of the area. Please do not apply if you are not already living near the location. Applicants must also be fluent in English (written and spoken). Many research institutions require visitors to be vaccinated. Please only apply if you have received the Covid-19 vaccine. Please reply with a CV/resume, a list of your gear, and links to your reel. Joel Cardoz (joel.cardoz@jove.com) The compensation is $250 USD per day and $0.45 per mile traveled . We are a video Peer-Reviewed scientific journal based out of Boston, Massachusetts, USA. For more information, visit our website: www.jove.com Job Type: Freelance Pay: ₹20,000.00 per day Work Location: In person

JoVE is the world-leading producer and provider of science video solutions with the mission to improve scientific research and education. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as Harvard, National Taiwan University, and China Medical University, Taiwan. As a growing company, with offices in the USA, UK, Australia, and India servicing clients in over 60 countries, we are seeking talented and ambitious individuals to join our company. Role JoVE is looking for a sharp, and self-driven Social Media Manager to lead the creation of fresh, engaging content that showcases the power of visual science. We’re seeking someone who lives and breathes digital culture. You’ll create and produce native social content (graphics, reels, carousels, short-form videos) that captures the attention of researchers, students, librarians, and science educators around the world. You’ll work independently, build campaigns from scratch, and shape JoVE’s voice across platforms. Responsibilities Own JoVE’s social presence across LinkedIn, Instagram, TikTok, X, and YouTube. Create and manage a weekly social media calendar with platform-specific content. Write sharp, audience-relevant captions and copy that communicate science in a simple, exciting way. Design carousels, static posts, and motion content. Monitor and respond to trends, hashtags, and opportunities for organic growth. Build influencer and community engagement strategies to grow awareness and advocacy. Track performance and continuously optimize for engagement, reach, and brand impact. Requirements A Bachelor’s or Master’s degree in life sciences. Demonstrated passion for science communication and social media culture. Experience managing social media accounts and building campaigns for a brand. Strong skills in CapCut, Canva or Adobe Suite, and design of creatives . Proven ability to ideate and execute original content without heavy direction. Fluent in written and spoken English. Great copywriting instincts and visual storytelling ability. High energy, adaptability, and love for a fast-paced, ever-evolving environment Why Join JoVE? When working with JoVE, you can expect salary and benefit package competitively placed within the local market You will make a direct impact in accelerating science research and in improving student learning in science education Opportunity to work with global teams and in an environment that promotes innovation and collaboration Our strong promotion from within culture draws a clear path to advance your career with us Show more Show less

Videographer for Scientific Video Production This post is only for applicants from Jammu and Kashmir . Videographers sought to film laboratory techniques and scientific experiments at research institutions in Jammu and Kashmir and surrounding areas. This is a great opportunity to add unique footage of cutting-edge science to your reel as well as become familiar with recording microscopic images. It is also a unique chance for an individual to develop a long-term business relationship with a company in the biotechnology and digital media industry. The applicant will need to be available on an on-demand, semi-consistent basis. Each shoot will only require one camera operator. We do not require a crew. Our shoots are one day long, usually between 6 - 7 hours. The camera operator would only be responsible for filming and footage upload. No editing is required. The camera operator must possess or have access to a professional HD camera, a wireless Lavalier microphone or directional microphone, and a 3-way fluid or gearhead tripod. Lighting kits and macro lenses are optional. We will ONLY accept applicants who live within/close to Jammu and Kashmir and can travel within 200 miles of the area. Please do not apply if you are not already living near the location. Applicants must also be fluent in English (written and spoken). Many research institutions require visitors to be vaccinated. Please only apply if you have received the Covid-19 vaccine. Please reply with a CV/resume, a list of your gear, and links to your reel. Joel Cardoz (joel.cardoz@jove.com) The compensation is $250 USD per day and $0.45 USD per mile traveled . We are a video Peer-Reviewed scientific journal based out of Boston, Massachusetts, USA. For more information, visit our website: www.jove.com Job Type: Freelance Pay: Up to ₹21,000.00 per day Work Location: In person

JoVE is the world-leading producer and provider of science video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students worldwide use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as IIT, IISc, University of Oxford, University of Cambridge, Harvard, MIT, Stanford etc. As a growing company, with offices in the USA, UK, Australia, and India servicing clients in over 60 countries, we are seeking talented and ambitious individuals to join our company. The Role The Customer Success Specialist will be working with existing JoVE customers (universities and research centers). This role will support the existing customers in the US region, including contacting science professors to demonstrate how JoVE video resources can help aid their pedagogy. Responsibilities: Customer-facing role with a focus to set up meetings for curriculum consultation and increase usage at existing customers Developing relationships with key decision makers (Head of Departments, Dean of Faculties, etc.) and teaching/research staff at Universities and Research Institutes by daily outreach (phone calls, 1:1 demo meetings, emails, etc) Delivering product awareness within new and ongoing customer Universities and Research Institutes Product presentations delivery and webinars organization at: (1) exhibits and conferences (2) University seminars and workshops (3) client onsite visits Providing customer feedback to sales, product and marketing teams Maintaining positive ongoing relationships with customer institutes to provide support and ensure client satisfaction and retention Requirements: Fluent in English A Bachelor/Master’s degree in life sciences 1-3 years of previous experience in selling and servicing in the education/publishing market is desirable Strong interpersonal skills with a passion for remote relationship building Ability to tell a compelling story in a short period of time Possess excellent listening skills and attention to detail Experience in networking by means of cold calling Knowledge of STEM publishing preferred Why Join JoVE? When working with JoVE, you can expect salary and benefit package competitively placed within the local market You will make a direct impact in accelerating science research and in improving student learning in science education Opportunity to work with global teams and in an environment that promotes innovation and collaboration Our strong promotion from within culture draws a clear path to advance your career with us Show more Show less

About the job JoVE is the world-leading producer and provider of science video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students worldwide use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as IIT, IISc, University of Oxford, University of Cambridge, Harvard, MIT, Stanford etc. As a growing company, with offices in the USA, UK, Australia, and India servicing clients in over 60 countries, we are seeking talented and ambitious individuals to join our company. Candidates need to work as per the UK time zone-1:00-10:00 PM. The Role The Customer Success Specialist, Research will be responsible for aiding researchers and faculty at subscribing Universities and Research Institutions in North America & Europe to integrate JoVE’s content into their syllabi and support training and research activities. Responsibilities: Customer-facing role with a focus on outreach to Researchers and Educators to boost usage of JoVE resources in the Lab and classroom; Delivering presentations and webinars at: (1) exhibits and conferences (2) University/Research center seminars and workshops Developing relationships with key decision makers (Head of Departments, Dean of Faculties, PIs, Researchers...) and teaching/research staff at Universities and Research Institutes through daily outreach (phone calls, 1:1 meetings, emails, tailored projects etc) Providing customer feedback to sales, product and marketing teams Delivering Product Awareness within new and ongoing customer Universities and Research Institutes Maintaining positive ongoing relationships with customer institutes during the sales cycle, and after a sale to provide support and ensure client satisfaction and retention Requirements: A Masters or PhD Degree in STEM discipline Excellent English communication skills Prior working experience in laboratory settings Experience in Science Communications or Customer-facing roles is considered a plus! Thorough understanding of education and research trends and challenges in assigned content areas i.e. Biology, Chemistry, Medicine, Physics, Engineering, or Psychology Demonstrated ability to deliver excellent presentations for large and small groups Proven ability to network with scientists and decision-makers Open to travel Why Join JoVE? You can expect compensation package competitively placed within the local market You will make a direct impact in accelerating science research and in improving student learning in science education Opportunity to work with global teams and in an environment that promotes innovation and collaboration Our strong promotion from within culture draws a clear path to advance your career with us Show more Show less

About the job JoVE is the world-leading producer and provider of science video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students worldwide use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as IIT, IISc, University of Oxford, University of Cambridge, Harvard, MIT, Stanford etc. As a growing company, with offices in the USA, UK, Australia, and India servicing clients in over 60 countries, we are seeking talented and ambitious individuals to join our company. Candidates need to work as per the UK time zone-1:00-10:00 PM. The Role The Customer Success Specialist, Research will be responsible for aiding researchers and faculty at subscribing Universities and Research Institutions in North America & Europe to integrate JoVE’s content into their syllabi and support training and research activities. Responsibilities: Customer-facing role with a focus on outreach to Researchers and Educators to boost usage of JoVE resources in the Lab and classroom; Delivering presentations and webinars at: (1) exhibits and conferences (2) University/Research center seminars and workshops Developing relationships with key decision makers (Head of Departments, Dean of Faculties, PIs, Researchers...) and teaching/research staff at Universities and Research Institutes through daily outreach (phone calls, 1:1 meetings, emails, tailored projects etc) Providing customer feedback to sales, product and marketing teams Delivering Product Awareness within new and ongoing customer Universities and Research Institutes Maintaining positive ongoing relationships with customer institutes during the sales cycle, and after a sale to provide support and ensure client satisfaction and retention Requirements: A Masters or PhD Degree in STEM discipline Excellent English communication skills Prior working experience in laboratory settings Experience in Science Communications or Customer-facing roles is considered a plus! Thorough understanding of education and research trends and challenges in assigned content areas i.e. Biology, Chemistry, Medicine, Physics, Engineering, or Psychology Demonstrated ability to deliver excellent presentations for large and small groups Proven ability to network with scientists and decision-makers Open to travel Why Join JoVE? You can expect compensation package competitively placed within the local market You will make a direct impact in accelerating science research and in improving student learning in science education Opportunity to work with global teams and in an environment that promotes innovation and collaboration Our strong promotion from within culture draws a clear path to advance your career with us Show more Show less

JoVE is the world-leading producer and provider of science video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as Harvard, MIT, Yale, and Stanford. As a rapidly growing company, with offices in the USA, UK, Australia, and India servicing clients in over 60 countries, we are seeking talented and ambitious individuals to join our company. The Role We are seeking a highly motivated and results-driven Business Development Manager to identify new revenue opportunities and build strategic partnerships. In this role, you will play a key part in expanding the Company’s presence and market share by proactively sourcing and developing new business opportunities. Responsibilities: Explore, develop, and manage new revenue opportunities within higher education, K-12 and corporate markets. Identify gaps in current revenue sources and develop strategies to establish new channels for driving growth. Leverage market intelligence and competitive insights to identify growth opportunities and refine business development strategies. Collaborate with sales, marketing and product teams to align on market needs and go-to-market strategies. Create and implement business development plans aligned with company objectives. Requirements: A Bachelor’s degree 5+ years of experience in business development or B2B partnerships, experience in EdTech or academic publishing is a plus. Demonstrated success in growing revenue streams and developing new business opportunities. Strong communication, negotiation, and interpersonal skills. Strategic thinker with strong analytical and problem-solving abilities. Self-starter, ability to thrive in a fast-paced, goal-oriented environment. International business experience Why Join JoVE? A competitive compensation package including unlimited commissions on your sales. You will make a direct impact in accelerating science research and education. Opportunity to work with global teams and in an environment that promotes innovation and collaboration. Our strong promotion from within culture draws a clear path to advance your career with us Show more Show less

JoVE is the world-leading producer and provider of science video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as Harvard, MIT, Yale, and Stanford. As a rapidly growing company, with offices in the USA, UK, Australia, and India servicing clients in over 60 countries, we are seeking talented and ambitious individuals to join our company. The Role We are looking for dedicated sales professionals to drive the adoption of our product at Higher Ed institutions, universities, and colleges in North America. If you're eager to advance your career in sales and grow with a dynamic team, this is the perfect opportunity for you. Responsibilities Own full sales cycle, from prospecting to close. Present the product, online and in person, to researchers, teaching faculty and academic librarians. Proactively build & nurture relations with clients and users through emails, calls and in person. Analyze trends and make data-driven decisions based on priorities in your work. Work effectively with other team members to deliver on sales targets, team projects and campaigns. Attend trade shows and participate in other marketing activities. Requirements: Willingness to work in 9 AM to 5 PM EST (New York time zone) shift. A college degree. 2+ years of sales experience, ideally in business development or account management roles A drive to succeed and a passion to build a career in sales. Excellent communication, presentation, and negotiation skills in person and online. Experienced with Salesforce or similar platforms. Confidence in dealing with clients and product users. Self-motivated, initiative, results-oriented, and willing to learn new skills. Why Join JoVE? A competitive compensation package including unlimited commissions on your sales You will make a direct impact in accelerating science research and education. Opportunity to work with global teams and in an environment that promotes innovation and collaboration. Our strong promotion from within culture draws a clear path to advance your career with us. Show more Show less

JoVE is the world-leading producer and provider of science video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students worldwide use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as Harvard, MIT, Yale, and Stanford. As a rapidly growing company, with offices in the USA, UK, Australia, and India servicing clients in over 60 countries, we are seeking talented and ambitious individuals to join our company. The Role We are seeking an experienced Customer Support Representative to be on the front lines by answering questions and troubleshooting technical problems. You will assist customers with JoVE’s products and also guide clients through any technical issue they might encounter. If you are an energetic self-starter, problem solver with a basic technical background and excellent communication skills, we want to talk to you. The Support Team here at JoVE is providing support not only to external customers but also to internal JoVE employees on a 24x7 basis. Responsibilities Manage large amounts of incoming tickets. Handle customer inquiries, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Triage tickets to the correct Level 2 teams. Follow communication procedures, guidelines and policies. Provide accurate, valid and complete information by using the right methods/tools. Keep records of customer interactions, process customer accounts and file documents. Requirements: A Bachelor’s in Computer Science or relevant field. Excellent English communication skills. Solid understanding of web page construction (HTML, CSS, JavaScript). Know how to execute standard debugging for website issues. Basic understanding of frameworks such as Agile, ITIL, COBIT. Familiarity with XML and JSON is preferred. Ability to communicate with both technical and non-technical personnel in a clear and concise fashion. Strong attention to detail. Ability to accommodate flexible work schedules based on business needs to provide 24/7 support. Proficient with ticketing tools ( Zendesk, Jira, Salesforce). Moderate skills with Salesforce (ability to search records for details and occasional basic editing) Why JoVE? You will make a direct impact in accelerating science research and in improving student learning in science education. Opportunity to work with a diverse and international team. Our strong promotion from within culture draws a clear path to advance your career with us. Show more Show less

JoVE is the world-leading producer and provider of science video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as Harvard, MIT, Yale, and Stanford. As a rapidly growing company, with offices in the USA, UK, Australia, and India servicing clients in over 60 countries, we are seeking talented and ambitious individuals to join our company. The Role JoVE is seeking a results-driven individual to lead the scientific manuscript publication process for its prestigious and globally recognized JoVE Journal . This role will lead cross-functional teams across peer review, content writing, and video production to ensure delivery of a high volume scientific publications. Responsibilities Lead and manage the JoVE Journal teams, including Peer Review Editors, Content Writers, and Video Production staff to ensure efficient publishing operations. Oversee the complete manuscript workflow from peer review to publication, ensuring timeliness, quality, and adherence to journal standards. Identify inefficiencies and process bottlenecks; implement continuous improvement initiatives to increase throughput and reduce publication timelines. Monitor industry trends and emerging technologies such as AI to optimize workflows, enhance productivity, and improve the author experience. Define team KPIs and departmental goals; monitor performance and ensure accountability. Ensure scientific rigor and editorial excellence are maintained across all published content, aligning with JoVE’s standards. Identify new journal sections or special issues in response to emerging research trends. Requirements A Master’s or Ph.D. in life sciences. 10+ years of experience in academic, scientific publishing or edtech content production, specializing in managing publication workflows. 7+ years of proven management experience. Strong understanding of peer review, open access trends, and evolving scientific publishing models. Experience with digital publishing technologies, Content Management System (CMS), and workflow automation tools. Demonstrated experience integrating technology and digital tools to improve publishing workflows, quality, and efficiency; familiarity with AI-based or automated solutions is a strong plus. Exceptional attention to detail, with strong communication skills. Self-starter with a results-driven mindset; thrives in a fast-paced environment. Experience working in a global environment is a strong plus. Why JoVE? You will make a direct impact in accelerating science research and in improving student learning in science education. Opportunity to work with a diverse and international team. Our strong promotion from within culture draws a clear path to advance your career with us. Show more Show less

JoVE is the world-leading producer and provider of science video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as Harvard, MIT, Stanford, IITs and more. As a rapidly growing company, with offices in the North America, EMEA and Asia servicing clients in over 60 countries, we are seeking talented and ambitious individuals to join our company. The Role JoVE is hiring for a science enthusiast who is passionate about expanding the reach of innovative scientific solutions among educators worldwide. If you enjoy building connections and driving meaningful collaborations, this role is for you! Responsibilities:- 1. Proactively identify and engage with potential customers and leads through detailed market and customer research. 2. Drive JoVE adoption through global outreach initiatives, including email marketing, webinars, and social media campaigns. 3. Design, implement, and optimize webinars to increase lead generation and customer engagement. 4. Collaborate with cross-functional teams to develop impactful marketing materials. 5. Track and analyze engagement metrics to continuously improve workflows and outcomes. Requirements 1. A Ph.D. or Master’s degree in Psychology or Engineering. 2. Excellent verbal and written communication skills in English. 3. Experience in marketing, customer success, or teaching is a plus. 4. Strong organizational skills with the ability to prioritize and meet deadlines in a fast-paced environment. 5. A self-starter with an outgoing personality and a talent for initiating new projects and ideas. 6. Familiarity with HubSpot or similar CRM tools is preferred. Why Join JoVE? You can expect compensation competitively placed within the local market. You will make a direct impact in accelerating science research and discovery. Opportunity to work in a remote environment that promotes innovation and collaboration. Our strong promotion from within culture draws a clear path to advance your career with us. Show more Show less

JoVE is the world-leading producer and provider of science video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as Harvard, MIT, Yale, and Stanford. As a rapidly growing company, with offices in the USA, UK, Australia, and India servicing clients in over 60 countries, we are seeking talented and ambitious individuals to join our company. The Role We are seeking a results-driven Product Manager to lead the execution and delivery of our cutting-edge Enterprise Learning Platform. You will be the voice of the customer, responsible for understanding the learning and development needs of enterprises. You'll translate these insights into a compelling product roadmap and deliver impactful learning experiences that drive user engagement and client success. If you’re excited about zero-to-one product building, and solving meaningful problems in education—this is the team for you. Responsibilities: Define, articulate, and champion the product vision and strategic roadmap, ensuring alignment with overall business goals. Conduct continuous qualitative and quantitative user research (interviews, surveys, usability studies, data analysis) with L&D leaders. Stay ahead of market trends, competitor offerings, and the evolving landscape of corporate training and skill development. Translate user needs, market opportunities, and business requirements into clear and concise product specifications, user stories, and acceptance criteria. Manage and prioritize the product backlog effectively using a data-informed approach. Oversee the entire product lifecycle from ideation, through development, to launch and post-launch optimization. Define key performance indicators (KPIs), monitor performance, and drive continuous improvement. Partner with marketing and sales teams to develop effective go-to-market strategies, product positioning, messaging, and sales enablement materials. Requirements: A Bachelor’s degree. An MBA or relevant Master’s degree is a plus. 5-7 years of product management experience, preferably with B2B SaaS, EdTech platforms, or corporate learning solutions. Proven track record of managing all aspects of a successful product throughout its lifecycle, from concept to launch and iteration. Strong understanding of, or direct experience within, the biopharma industry (e.g., its operational workflows, training requirements, regulatory landscape) is highly desirable. Exceptional analytical, problem-solving, and critical-thinking skills with a data-driven approach to decision-making. Excellent communication (written and verbal), presentation, and interpersonal skills, with a proven ability to influence and align diverse stakeholders. Proficiency in product analytics tools, A/B testing methodologies, and user research techniques. A proactive, self-starter mentality with a strong sense of ownership and a bias for action. Why JoVE? You will make a direct impact in accelerating science research and in improving student learning in science education for users around the world Opportunity to work in an environment that promotes innovation and collaboration Opportunity to work with a diverse and international team across North America, EMEA and APAC Our strong promotion from within culture draws a clear path to advance your career with us Show more Show less

JoVE is the world-leading producer and provider of science video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as Harvard, MIT, Stanford, IITs and more. As a rapidly growing company, with offices in the North America, EMEA and Asia servicing clients in over 60 countries, we are seeking talented and ambitious individuals to join our company. As a business management content writer, you will be responsible for creating engaging and informative content for college-level courses in Business Management. Your expertise will be instrumental in developing content for educational videos, ensuring that learners receive high-quality, engaging, and technically accurate information. To excel in this role, the ideal candidate should be familiar with technology-driven content development tools, possess exceptional technical writing skills, and have a firm grasp of Business Management concepts and terminology. They should also be able to work independently, manage multiple projects simultaneously, and meet deadlines. A background in management, technical writing, or a related field is necessary. Responsibilities: Create a Table of Contents based on existing reference textbooks that encompass all the relevant topics for university-level courses. Develop narrative scripts that are informative, comprehensive, and engaging, catering to university-level audiences. Review and edit content meticulously to ensure accuracy and clarity. Comprehend the target audience and adapt the learning goals to meet their specific needs. Conduct research and interpret technical information pertaining to Business Management. Stay abreast of the latest developments in the field of Business Management. Qualifications: Preferred: Ph.D. in Management, Business Administration, or related fields. Demonstrated willingness to employ innovative methods for effectively communicating complex business management ideas. Enthusiasm for acquiring visual communication skills to proficiently convey business management concepts. Required: Excellent written communication abilities and a high level of proficiency in US English. Why Join JoVE? You can expect compensation competitively placed within the local market. You will make a direct impact in accelerating science research and discovery. Opportunity to work in a remote environment that promotes innovation and collaboration. Our strong promotion from within culture draws a clear path to advance your career with us. Show more Show less

JoVE (www.jove.com) is a USA based company producing video solutions with the mission to advance scientific research and education. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders like Harvard, MIT, Yale, and Stanford. As a rapidly growing company, with offices in the USA, UK, Australia, and India servicing clients in over 60 countries, we are seeking talented individuals to join our company. We are seeking an experienced Technical Support Engineer to join our team, working closely with the global Support and Engineering teams. Your primary focus will be resolving critical issues and providing the Support team with tools and solutions to ensure JoVE customers receive the highest level of service possible. If you're passionate about pioneering solutions and want to shape our company's future through creative exploration of new possibilities, we want you on board. Responsibilities Work directly with the Support and Engineering team to Triage and handle critical support issues or bugs. Tackle software debugging and identify code defects for remediation. Provide support to answer inquiries on products. Accept and handle technical requests. Collaborate with L2 teams to solve customer inquiries. Create, curate and maintain knowledge articles. Follow communication procedures, guidelines and policies. Provide accurate, valid and complete information by using the right methods/tools. Build sustainable relationships and trust with customers and other internal teams through open communication. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Performs other specific duties or assignments as directed by Team Manager. Requirements: 3+ years of demonstrable experience in technical customer support. 2+ years of experience with web application frameworks such as PHP, Typescript, JavaScript, React, NodeJs, Symfony, Laravel, Wordpress, React, or similar. GraphQL experience is a plus. Excellent communication and interpersonal skills, verbal and written, are required to effectively and accurately communicate in English. Must have technical/diagnostic ability along with analytical ability to diagnose problems above basics, and basic mechanical skills. Ability to communicate with both technical and non-technical personnel in a clear and easy fashion. Ability to work with minimal supervision and research using traditional and online resources. Good understanding of KPIs and Metrics. Embraces the concepts of Agile Scrum software development and its related collaboration and issue-tracking tools (e.g., JIRA, Rally) Embraces the concepts of ITIL and COBIT framework and its related collaboration and issue-tracking tools (e.g., Zendesk, Service Desk) Availability to work Eastern time zone - NY Time (8 AM to 5 PM) Why Join JoVE? A competitive compensation package including unlimited commissions on your sales You will make a direct impact in accelerating science research and education. Opportunity to work with global teams and in an environment that promotes innovation and collaboration. Our strong promotion from within culture draws a clear path to advance your career with us Show more Show less

JoVE is the world-leading producer and provider of science video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as Harvard, MIT, Yale, and Stanford. As a rapidly growing company, with offices in the USA, UK, Australia, and India servicing clients in over 60 countries, we are seeking talented and ambitious individuals to join our company. The Role JoVE is seeking a results-driven individual to lead the scientific manuscript publication process for its prestigious and globally recognized JoVE Journal . This role will lead cross-functional teams across peer review, content writing, and video production to ensure delivery of a high volume scientific publications. Responsibilities Lead and manage the JoVE Journal teams, including Peer Review Editors, Content Writers, and Video Production staff to ensure efficient publishing operations. Oversee the complete manuscript workflow from peer review to publication, ensuring timeliness, quality, and adherence to journal standards. Identify inefficiencies and process bottlenecks; implement continuous improvement initiatives to increase throughput and reduce publication timelines. Monitor industry trends and emerging technologies such as AI to optimize workflows, enhance productivity, and improve the author experience. Define team KPIs and departmental goals; monitor performance and ensure accountability. Ensure scientific rigor and editorial excellence are maintained across all published content, aligning with JoVE’s standards. Identify new journal sections or special issues in response to emerging research trends. Requirements A Master’s or Ph.D. in life sciences. 10+ years of experience in academic, scientific publishing or edtech content production, specializing in managing publication workflows. 7+ years of proven management experience. Strong understanding of peer review, open access trends, and evolving scientific publishing models. Experience with digital publishing technologies, Content Management System (CMS), and workflow automation tools. Demonstrated experience integrating technology and digital tools to improve publishing workflows, quality, and efficiency; familiarity with AI-based or automated solutions is a strong plus. Exceptional attention to detail, with strong communication skills. Self-starter with a results-driven mindset; thrives in a fast-paced environment. Experience working in a global environment is a strong plus. Why JoVE? You will make a direct impact in accelerating science research and in improving student learning in science education. Opportunity to work with a diverse and international team. Our strong promotion from within culture draws a clear path to advance your career with us.

JoVE is the world-leading producer and provider of science video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as Indian Institute of Science, Indian Institute of Technology, Harvard, Stanford & many more. . As a rapidly growing company, with offices in North America, EMEA and Asia servicing clients in over 60 countries, we are seeking talented and ambitious individuals to join our company. The Role We are looking for dedicated sales professionals to drive the adoption of JoVE products at universities, and colleges in India. If you're eager to advance your career in sales and grow with a dynamic team, this is the perfect opportunity for you. Responsibilities: Own full sales cycle, from prospecting to close. Meet or exceed sales goals. Craft and execute your territory sales plan. Conduct daily outreach to build & progress new business opportunities and to maintain the existing book of business. Present the product, online and in-person, to researchers, teaching faculty, and academic librarians. Analyze market trends and make data-driven decisions on priorities in your work. Proactively communicate with clients and users through emails, calls and in-person meetings. Work effectively with team members in customer success and marketing to deliver on sales targets. Attend tradeshows and participate in other marketing activities. Requirements: A Bachelor’s degree. Must be located in Mumbai, Pune or Bangalore. 3+ years of experience in sales, preferably in EdTech, STEM Publishing or SaaS. Excellent communication, presentation, and negotiation skills in-person and online. Self-motivated, results-oriented, and willing to learn new skills. A drive to succeed and a proven ability to be resilient and overcome challenges. Experienced with Salesforce and platforms such as Hubspot. Confidence in working with clients and product users. Why Join JoVE? A competitive compensation package including unlimited commissions on your sales. You will make a direct impact in accelerating science research and education. Opportunity to work with global teams and in an environment that promotes innovation and collaboration. Our strong promotion from within culture draws a clear path to advance your career with us.

About the job JoVE is the world-leading producer and provider of science video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students worldwide use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as IIT, IISc, University of Oxford, University of Cambridge, Harvard, MIT, Stanford etc. As a growing company, with offices in the USA, UK, Australia, and India servicing clients in over 60 countries, we are seeking talented and ambitious individuals to join our company. Candidates need to work as per the UK time zone-1:00-10:00 PM IST / US time zone -7:00 PM-3:00 AM IST The Role The Customer Success Specialist, Research will be responsible for aiding researchers and faculty at subscribing Universities and Research Institutions in North America & Europe to integrate JoVE’s content into their syllabi and support training and research activities. Responsibilities: Customer-facing role with a focus on outreach to Researchers and Educators to boost usage of JoVE resources in the Lab and classroom; Delivering presentations and webinars at: (1) exhibits and conferences (2) University/Research center seminars and workshops Developing relationships with key decision makers (Head of Departments, Dean of Faculties, PIs, Researchers...) and teaching/research staff at Universities and Research Institutes through daily outreach (phone calls, 1:1 meetings, emails, tailored projects etc) Providing customer feedback to sales, product and marketing teams Delivering Product Awareness within new and ongoing customer Universities and Research Institutes Maintaining positive ongoing relationships with customer institutes during the sales cycle, and after a sale to provide support and ensure client satisfaction and retention Requirements: A Masters or PhD Degree in STEM discipline Excellent English communication skills Prior working experience in laboratory settings Experience in Science Communications or Customer-facing roles is considered a plus! Thorough understanding of education and research trends and challenges in assigned content areas i.e. Biology, Chemistry, Medicine, Physics, Engineering, or Psychology Demonstrated ability to deliver excellent presentations for large and small groups Proven ability to network with scientists and decision-makers Open to travel Why Join JoVE? You can expect compensation package competitively placed within the local market You will make a direct impact in accelerating science research and in improving student learning in science education Opportunity to work with global teams and in an environment that promotes innovation and collaboration Our strong promotion from within culture draws a clear path to advance your career with us

About the job JoVE is the world-leading producer and provider of science video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students worldwide use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as IIT, IISc, University of Oxford, University of Cambridge, Harvard, MIT, Stanford etc. As a growing company, with offices in the USA, UK, Australia, and India servicing clients in over 60 countries, we are seeking talented and ambitious individuals to join our company. Candidates need to work as per the UK time zone-1:00-10:00 PM. The Role The Customer Success Specialist, Research will be responsible for aiding researchers and faculty at subscribing Universities and Research Institutions in North America & Europe to integrate JoVE’s content into their syllabi and support training and research activities. Responsibilities: Customer-facing role with a focus on outreach to Researchers and Educators to boost usage of JoVE resources in the Lab and classroom; Delivering presentations and webinars at: (1) exhibits and conferences (2) University/Research center seminars and workshops Developing relationships with key decision makers (Head of Departments, Dean of Faculties, PIs, Researchers...) and teaching/research staff at Universities and Research Institutes through daily outreach (phone calls, 1:1 meetings, emails, tailored projects etc) Providing customer feedback to sales, product and marketing teams Delivering Product Awareness within new and ongoing customer Universities and Research Institutes Maintaining positive ongoing relationships with customer institutes during the sales cycle, and after a sale to provide support and ensure client satisfaction and retention Requirements: A Masters or PhD Degree in STEM discipline Excellent English communication skills Prior working experience in laboratory settings Experience in Science Communications or Customer-facing roles is considered a plus! Thorough understanding of education and research trends and challenges in assigned content areas i.e. Biology, Chemistry, Medicine, Physics, Engineering, or Psychology Demonstrated ability to deliver excellent presentations for large and small groups Proven ability to network with scientists and decision-makers Open to travel Why Join JoVE? You can expect compensation package competitively placed within the local market You will make a direct impact in accelerating science research and in improving student learning in science education Opportunity to work with global teams and in an environment that promotes innovation and collaboration Our strong promotion from within culture draws a clear path to advance your career with us

About the job JoVE is the world-leading producer and provider of science video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students worldwide use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as IIT, IISc, University of Oxford, University of Cambridge, Harvard, MIT, Stanford etc. As a growing company, with offices in the USA, UK, Australia, and India servicing clients in over 60 countries, we are seeking talented and ambitious individuals to join our company. Candidates need to work during EST zone (night shift) : 6.30 PM to 2.30 AM The Role The Customer Success Specialist, Life Science will be responsible for aiding researchers and faculty at subscribing Universities and Research Institutions in North America to integrate JoVE’s content into their syllabi and support training and research activities. Responsibilities: Customer-facing role with a focus on outreach to Researchers and Educators to boost usage of JoVE resources in the Lab and classroom; Delivering presentations and webinars at: (1) exhibits and conferences (2) University/Research center seminars and workshops Developing relationships with key decision makers (Head of Departments, Dean of Faculties, PIs, Researchers...) and teaching/research staff at Universities and Research Institutes through daily outreach (phone calls, 1:1 meetings, emails, tailored projects etc) Providing customer feedback to sales, product and marketing teams Delivering Product Awareness within new and ongoing customer Universities and Research Institutes Maintaining positive ongoing relationships with customer institutes during the sales cycle, and after a sale to provide support and ensure client satisfaction and retention Requirements: A Masters or PhD Degree in STEM discipline Excellent English communication skills Prior working experience in laboratory settings Experience in Science Communications or Customer-facing roles is considered a plus! Thorough understanding of education and research trends and challenges in assigned content areas i.e. Biology, Chemistry, Medicine, Physics, Engineering, or Psychology Demonstrated ability to deliver excellent presentations for large and small groups Proven ability to network with scientists and decision-makers Open to travel Why Join JoVE? You can expect compensation package competitively placed within the local market You will make a direct impact in accelerating science research and in improving student learning in science education Opportunity to work with global teams and in an environment that promotes innovation and collaboration Our strong promotion from within culture draws a clear path to advance your career with us

JoVE is the world-leading producer and provider of science video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as Harvard, MIT, Yale, and Stanford. As a rapidly growing company, with offices in the USA, UK, Australia, and India servicing clients in over 60 countries, we are seeking talented and ambitious individuals to join our company. The Role JoVE is seeking a results-driven individual to lead the scientific manuscript publication process for its prestigious and globally recognized JoVE Journal . This role will lead cross-functional teams across peer review, content writing, and video production to ensure delivery of a high volume scientific publications. Responsibilities Lead and manage the JoVE Journal teams, including Peer Review Editors, Content Writers, and Video Production staff to ensure efficient publishing operations. Oversee the complete manuscript workflow from peer review to publication, ensuring timeliness, quality, and adherence to journal standards. Identify inefficiencies and process bottlenecks; implement continuous improvement initiatives to increase throughput and reduce publication timelines. Monitor industry trends and emerging technologies such as AI to optimize workflows, enhance productivity, and improve the author experience. Define team KPIs and departmental goals; monitor performance and ensure accountability. Ensure scientific rigor and editorial excellence are maintained across all published content, aligning with JoVE’s standards. Identify new journal sections or special issues in response to emerging research trends. Requirements A Master’s or Ph.D. in life sciences. 10+ years of experience in academic, scientific publishing or edtech content production, specializing in managing publication workflows. 7+ years of proven management experience. Strong understanding of peer review, open access trends, and evolving scientific publishing models. Experience with digital publishing technologies, Content Management System (CMS), and workflow automation tools. Demonstrated experience integrating technology and digital tools to improve publishing workflows, quality, and efficiency; familiarity with AI-based or automated solutions is a strong plus. Exceptional attention to detail, with strong communication skills. Self-starter with a results-driven mindset; thrives in a fast-paced environment. Experience working in a global environment is a strong plus. Why JoVE? You will make a direct impact in accelerating science research and in improving student learning in science education. Opportunity to work with a diverse and international team. Our strong promotion from within culture draws a clear path to advance your career with us.