Trainer

Role & responsibilities

• Conduct training needs assessments through surveys, interviews, and consultations.
  
• Design and deliver customized soft skills training programs including:
  
• Communication skills (verbal, non-verbal, and written)
  
• Team building and collaboration
  
• Leadership and interpersonal skills
  
• Emotional intelligence
  
• Time management and stress management
  
• Customer service and client interaction
  
• Conflict resolution and negotiation
  
• Use a variety of instructional techniques such as role-playing, group discussions, case studies, and presentations.
  
• Track and assess the effectiveness of training sessions via feedback forms, quizzes, and performance metrics.
  
• Collaborate with department heads to align training with business goals.
  
• Create training materials, manuals, and handouts as needed.
  
• Provide one-on-one coaching or mentoring sessions if required.
  
• Maintain training records and prepare periodic reports for management.

Preferred candidate profile

• Bachelors degree in Human Resources, Psychology, Education, Business, or related field.
  
• Proven experience (2–5 years) as a Soft Skills Trainer or Corporate Trainer.
  
• Excellent presentation, facilitation, and communication skills.
  
• Ability to engage trainees of diverse backgrounds and learning styles.
  
• Strong interpersonal and emotional intelligence.
  
• Creative and enthusiastic with a passion for people development.
  
• Comfortable with both in-person and online training delivery platforms.