Trainer

Job Summary

We are seeking an experienced Telecalling Trainer with strong expertise in the plotting/real estate sector. The trainer will be responsible for improving calling quality, enhancing conversion skills, and training telecallers on pitch, objection handling, CRM usage, and sales process.

Key Responsibilities

• Conduct training for telecallers on

  lead qualification, cold calling, warm calling, and follow-up techniques

  specific to plotting projects.
• Develop training materials, scripts, and call pitch modules tailored for

  real estate/plotting sales

  .
• Train telecallers in

  objection handling, rapport building, and persuasive communication

  .
• Monitor calls, provide feedback, and conduct

  call calibrations

  to improve productivity.
• Train teams on

  CRM entries, lead management, and follow-up discipline

  .
• Identify skill gaps and develop

  refresher training sessions

  .
• Ensure telecallers understand

  project USPs, pricing, location advantages, etc.

• Maintain training reports, performance assessments, and weekly improvement tracking.
  
• Coordinate with Sales Managers to align training with

  sales targets and conversion expectations

  .
• Drive improvement in

  lead-to-site-visit and site-visit-to-booking ratios

  .

Required Skills & Competencies

• Excellent communication (Tamil & English preferred).
  
• Strong knowledge of

  plotting / real estate telecalling processes

  .
• Ability to coach, train, and motivate large calling teams.
  
• Hands-on experience with

  call audits and performance tracking

  .
• Good understanding of customer psychology & influencing skills.
  
• Ability to create training content and scripts.
  

Qualification

• Any graduate.
  
• Training certification (preferred but not mandatory).
  

Salary

As per industry standards / based on experience. (Update if required)

Desired Candidate Profile

• Graduate with 3-12 years of experience in Sales training.
• Strong knowledge of residential sales, property sales, real estate marketing, insurance, finance & banking concepts.
• Excellent communication skills for effective client interaction and negotiation.
• Expert in PPT.
• Ability to work independently with minimal supervision while meeting targets.
  

Location :- Chennai

Qualification:- Graduation Mandatory

Note:-Immediate joiners preferred

Interested candidates email your resume to

Vinoth J

9962857002

HR G Square

Email : vinoth@gsquarehousing.com