Job Description

Skills: Salesforce CRM, Cold Calling, Lead Generation, Customer Relationship Management, Negotiation Skills, Service Sales, Were Hiring Tele-Sales Representative (Female Candidates Only) Company: Maran Logistics -Authorized Franchise of Delhivery Location: Padur, Chennai. Qualifications And Experience Education: Minimum High school diploma or equivalent Experience: 12 years in Tele sales (Call Center Or Logistics Industry Experience Preferred) About the Role: We are looking for a dynamic and persuasive Tele-Sales Executive, you will handle inbound and outbound calls, book courier and parcel orders, promote value-added services, and help drive sales growth. A strong customer-first attitude, sales mindset, and ability to multitask are key to success. Skills & Competencies Clear, confident communication in English and regional languageStrong persuasion and negotiation skillsQuick learner with multitasking abilityProficient in Microsoft Office and CRM toolsSelf-motivated, punctual, and goal-oriented Key Responsibilities Customer Interaction: Answer inbound calls and provide prompt, friendly assistanceResolve customer inquiries and ensure a positive call experienceAddress complaints professionally and escalate when needed Sales Focus Promote express delivery and tracking servicesUpsell and cross-sell to maximize customer valueAchieve assigned daily and weekly sales targets Courier Booking & Delivery Coordination Book parcels accurately with correct recipient & delivery detailsCoordinate with field teams to ensure timely pickups and deliveriesShare tracking updates proactively with customers Administrative Duties Maintain logs of calls, bookings, and customer information in CRMPerform data entry and ensure system accuracyGenerate reports on sales and performance metrics Ready to Make Every Call Count? Email your updated resume to: maranlogistics@gmail.com