Telecalling Executive

0 years

2 - 3 Lacs

Posted:8 hours ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Description

We are seeking a motivated Telecalling Executive to join our team. This role is ideal for freshers/entry-level candidates who are enthusiastic about building a career in sales and customer service.

Responsibilities

  • Make outbound calls to prospective clients and existing customers to promote services and products.
  • Handle customer inquiries and provide information about services offered.
  • Maintain records of calls and customer interactions in the CRM system.
  • Follow up on leads generated through marketing campaigns and other sources.
  • Achieve monthly targets for calls made and sales conversions.
  • Provide feedback on call outcomes and customer responses to management.

Skills and Qualifications

  • Excellent verbal communication skills in English and Hindi (or regional language).
  • Basic knowledge of sales techniques and customer service principles.
  • Proficiency in using CRM software and MS Office Suite (Word, Excel, PowerPoint).
  • Strong listening skills and the ability to persuade and negotiate.
  • Ability to work independently as well as in a team environment.
  • Time management skills to handle multiple calls and tasks efficiently.

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