Tele Caller

Role & responsibilities:

• Initiate

  cold and warm calls

  to prospective customers generated through digital campaigns, website signups, or internal references.
• Present and articulate the benefits of our

  career-oriented programs

  (e.g., Business Analyst Training) in a confident and engaging manner.
• Arrange and reconfirm

  introductory/demo sessions

  for interested leads.
• Ensure

  continuous engagement

  with potential clients via phone, WhatsApp, or email until successful enrollment.
• Accurately log all interactions and updates in the

  Customer Relationship Management (CRM)

  platform (e.g., LeadSquared or equivalent).
• Address concerns or hesitations with clarity, and respond to inquiries with timely and appropriate solutions.
  
• Achieve the

  calling, follow-up, and conversion goals

  as defined by the Sales Lead or Manager.
• Liaise with internal teams, such as

  Sales Operations and Onboarding

  , to ensure a seamless conversion process.
• Actively take part in

  team discussions or huddles

  and contribute suggestions to enhance performance and efficiency.
• Uphold a

  professional and courteous tone

  during all client communications and maintain a customer-first approach.

Preferred candidate profile:

• Strong command over

  Telugu and English

  with excellent spoken communication abilities.

• Previous experience

  in roles like telecalling, inside sales, or customer service will be considered an added benefit.

• Fresh graduates

  with strong communication and interpersonal skills are encouraged to apply.
• Comfortable handling a

  high volume of outbound calls

  (50100 per day) in a performance-based setting.
• Familiarity with

  CRM platforms

  such as LeadSquared will be an advantage.
• Must possess effective

  listening, persuasion, and follow-up

  capabilities.
• Should exhibit a

  proactive approach

  , with confidence and enthusiasm in daily tasks.
• Ability to collaborate in a

  team-focused environment

  and maintain composure under pressure.