Technical Writer

Job Description

G+D makes the lives of billions of people around the world more secure. We create trust in the digital age with integrated security technologies in three business areas: Digital Security, Financial Platforms and Currency Technology. We have been a reliable partner for our customers for over 170 years with our innovative solutions for SecurityTech! We are an international technology group and traditional family business with over 14,000 employees in 40 countries. Creating Confidence is our path to success. Trust is the basis of our co-operation within G+D. The whole world trusts us when it comes to physical or digital currencies. We increase the security and efficiency of the cash cycle in collaboration with central banks and the entire currency industry. As the market leader in advanced currency management, would you like to join us in shaping the future of payments? Location : Gurugram Purpose of this position We’re looking for a Technical Writer with strong experience in software and API documentation—and a passion for making complex technical concepts simple, clear, and accessible. You'll be working at the intersection of cash management software and AI-driven technology, crafting documentation that supports developers, integrators, and G+D’s service professionals worldwide. The Technical Writer collaborates closely with Strategic Business Segments and departments in the company, such as R&D, Sales, Operations, Service, Training, Adaptation, Portfolio and Business Development, Hardware Service, Customer Project Management and much more. This role is ideal for someone who thrives on collaboration with engineers and product teams, loves to dive into APIs and SDKs, and enjoys shaping the developer experience in a rapidly evolving tech space. Roles & Responsibilities / Tasks Create and maintain of product documentation for our APIs, SDKs, integration guides, and software platforms supporting cash management systems, and other existing products according to the EC machinery directive in an XML-based documentation system Manage and execute documentation projects, including localization of documentation and corresponding GUI Contribute to internal documentation for support teams and knowledge base articles for customer success. Stay current with emerging technologies, especially around AI, APIs, and digital transformation trends in currency management. Translate complex technical concepts into clear, concise, and engaging documentation tailored to software developers and technical stakeholders. Collaborate with engineers, product managers, and QA teams to gather information and validate content. Review and edit content created by engineers and other contributors to ensure accuracy, style, and clarity. Advocate for documentation as a key part of the developer experience. Requirements: Personality / Skills / Professional Qualification & Experience Graduate/Master’s Degree in IT/Software Engineering/ Related Engineering /Science streams 8+ years of professional experience as a technical writer, ideally with a specialization in software documentation and APIs, preferably in financial technology, banking systems, or enterprise platforms Experience in document structuring methods like DITA or DocType Very good knowledge of MS Office, Adobe software (Acrobat, Illustrator, Photoshop) and XML Editors such like X-Metal Strong grasp of RESTful APIs, JSON, webhooks, and familiarity with SDKs and API testing tools (e.g., Postman, Swagger/OpenAPI) Comfortable reading and interpreting source code or developer samples Excellent written communication skills with attention to detail and audience adaptation. Proven ability to manage multiple priorities in a fast-paced, Agile environment Excellent written and verbal communication skills, with a focus on clarity and usability Detail-oriented with the ability to manage multiple projects and deadlines Nice-to-Have Prior experience in cash management, treasury systems, or payment solutions Exposure to AI-powered documentation tools or content intelligence platforms Familiarity with AI/ML concepts, especially in the context of automation, predictive analytics, or knowledge systems Experience with modern documentation toolchains (Markdown, Git, Docusaurus, Swagger, GitBook, ReadMe, etc.) Understanding of security and compliance considerations in financial APIs Contributions to open-source documentation or developer community platforms Experience working with DevOps environments Exposure to Agile/Scrum methodologies What We Offer A front-row seat to the future of AI-enabled documentation system and digital transformation A collaborative, forward-thinking team where your voice and documentation will directly shape user experience Opportunities for professional growth in a high-impact domain with global reach Flexibility, autonomy, and the chance to work on content that matters. Show more Show less