Technical Writer (Desktop & Web Applications)

We are looking for a skilled Technical Writer to support NIQ software solutions, including both

desktop applications (such as Spaceman) and web-based solutions (such as Revenue Growth

Management & Assortment). This role involves the creation, maintenance, and localization of

detailed Help documentation and technical materials. The Technical Writer will produce accurate,

user-friendly content that significantly enhances our global client's experience. Additionally, this

position will be responsible for managing and coordinating translation tasks for target languages

across all supported solutions.

Develop, manage, and maintain XML-based Help sets, as well as User Guides, Getting

Started Guides, Release Notes, FAQs, and "What's New" updates aligned with software

releases for both desktop and web-based applications.

• Collaborate closely with product, development, and quality assurance teams to gather and

verify technical details, ensuring the clarity and accuracy of documentation.

• Acquire and maintain comprehensive knowledge of multiple NIQ software solutions,

translating complex technical concepts into clear, concise, and engaging user-oriented

content.

• Organize and track user interface text strings and Help content for translation and

localization, ensuring consistency and accuracy across all translated materials.

• Oversee and coordinate translation and localization efforts, working effectively with internal

and external translation teams to maintain high standards of quality and consistency.

• Regularly update documentation and user interface language files in response to user

feedback and ongoing software improvements across all supported languages.

• Continuously evaluate and recommend enhancements to documentation processes and tools

to improve efficiency, usability, and overall user experience.

Bachelor’s degree in Technical Writing, Communications, Computer Science, Information

Technology, or a related discipline.

• Some experience as a Technical Writer, preferably in creating documentation for global,

multilingual software applications.

• Excellent writing, editing, and proofreading skills in English, capable of clearly communicating

technical information to diverse global audiences.

• Proficiency in structured content creation, XML markup language, and HTML.
• Experience with content management systems (CMS) and authoring tools supporting

multilingual documentation.

• Familiarity with screen capture and visual documentation tools.
• Practical experience with version control systems, particularly Git, for managing

documentation.

• Strong knowledge of translation and localization processes for desktop and web applications.
• Proven project management capabilities, able to handle multiple documentation projects

simultaneously within tight deadlines.

• Experience with alternative documentation tools such as Framemaker, WebWorks, or other

cost-effective documentation solutions.

• Robust problem-solving skills, adaptability to rapidly evolving technologies, and strong

teamwork abilities within distributed teams.

• Expertise in documenting software solutions, including understanding of application

interfaces and workflows.

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion