Technical Team Lead

Role Overview: As a Project Management Officer, you will utilize your proven work experience in project management to effectively coordinate and oversee various project tasks. Your strong leadership skills will be essential in guiding project teams towards successful completion of objectives. Excellent written and verbal communication skills are crucial for conveying project requirements and updates clearly to all stakeholders. Your attention to details and technicalities will ensure that project deliverables meet quality standards and adhere to project specifications. Your organizational and technical abilities will be instrumental in planning and executing project activities efficiently. Additionally, your interpersonal and multitasking skills will enable you to collaborate effectively with team members and handle multiple responsibilities concurrently. Key Responsibilities: - Coordinate and oversee various project tasks - Provide strong leadership to guide project teams towards successful completion of objectives - Communicate project requirements and updates clearly to all stakeholders - Ensure project deliverables meet quality standards and adhere to project specifications - Plan and execute project activities efficiently - Collaborate effectively with team members - Handle multiple responsibilities concurrently - Track project progress using MS Office applications - Create reports and communicate with stakeholders - Utilize experience in customer service, particularly in service desk environments involving voice, chats, and email communication channels - Address project-related queries and ensure client satisfaction Qualifications Required: - Proven work experience in project management - Strong leadership skills - Excellent written and verbal communication skills - Attention to details and technicalities - Organizational and technical abilities - Interpersonal and multitasking skills - Proficiency in MS Office applications - Experience in customer service, particularly in service desk environments - Customer service expertise,