Position Summary Managed Service Providers (MSPs) are always looking for skilled technicians who are responsible for handling back-end infrastructure supportas well as advanced second-level support of service requests in a professional and timely manner and managing the activities and responsibilities of the service desk team. This relates to all technology, including workstations, servers, printers, networks, and vendor-specific hardware and software. Advanced System Administrators have effective communication skills, problem-solving skills, experience with managing servers and SMB network infrastructures, and advanced experience in end-user support. Success for them is when they can confidently interact with the user and solve a complex infrastructure-related problem. Education and Experience >=5 years of IT or related domain Excellent written and verbal communication skills Excellent customer services kills Education: Graduate (Any stream) preferably in computer science or a related field At least 2-3 years of hands-on experience on Wintel At least 2 years of experience in end-user technical support Responsibilities: Provide professional IT support to customers with a focus on customer service Monitoring IT infrastructure of clients and administration. Drive problem investigations and resolution as required. Troubleshooting Windows server issues and providing RCA. Monitor the networki.e., firewalls, switches, and access points. Analyze network alerts and diagnose network errors. Manage and troubleshoot Physical and Virtual servers. Hyper-V, VMware, Azure, and AWS administration. Problem Management. NAS, SAN Storage administration, and troubleshooting. Plan on upgrades and updates of infrastructure. Resolve all tickets in a timely and professional manner while meeting expectations specifiedin customer Service Level Agreements (SLA). Additional Duties & Responsibilities: Strong analytical, problem-solving, project management, and organizational skills. Strong customer service experience, and excellent verbal and written communication skills Hands-on experience with Server and Network Administration and Troubleshooting Advanced knowledge of Server Roles i.e., AD, DNS, DHCP, IIS, File & Print, RDS, etc. Experience in SQL and On-premises Exchange administration and troubleshooting. Hands-on experience working on Hyper-V and VMware. Advanced knowledge of Firewalls, Switching, and Routing. Knowledge of backups and storage i.e., SAN and NAS Relevant Additional Information: Networking Cisco Microsoft VMWare ITIL certifications are preferred but not required Show more Show less

Position Summary We are looking for a .NET Developer with hands-on experience in C#, .NET MVC/Core, Entity Framework, SQL Server, and front-end technologies like HTML, CSS, JavaScript, and Bootstrap. The role requires proficiency in API development, Azure services, Git, and data visualization tools such as Power BI or Tableau. Experience with mobile development (Xamarin), Java Spring, or legacy systems is a plus. The ideal candidate is detail-oriented and skilled in delivering scalable, cloud-based applications. Education and Qualification Required • Significant professional experience with .NET web software stack, including C#, (enlace no disponible) MVC Framework/Core, Entity Framework, and SQL Server. • Experience with front-end languages and frameworks, including HTML, CSS, JavaScript, and Bootstrap. • Knowledge of database schema design, writing and optimizing SQL queries, and database administration. • Experience with Microsoft Azure cloud and services related to web, data, and automation. • Proficiency with Git source control and experience with BI or data visualization tools, such as Power BI or Tableau. • Experience building APIs and a demonstrated understanding of common API architecture practices. Responsibilities • Design, develop, and maintain scalable web applications using .NET Core/MVC, C#, and SQL Server. • Build responsive front-end interfaces using HTML, CSS, JavaScript, and Bootstrap. • Develop and integrate RESTful APIs and ensure adherence to best architecture practices. • Collaborate with cross-functional teams to deliver cloud-based solutions on Microsoft Azure. • Utilize Git for version control and contribute to code reviews and continuous improvement. • Create dashboards and reports using Power BI or Tableau for data-driven insights. • Troubleshoot, optimize, and maintain performance and security of applications. Our Culture and You What does the day in life look like for the .NET Developer? You come to work each day in an environment that promotes a community of collaboration and engagement. You work closely with a passionate and positive leadership team that is invested in your success. We work hard and have fun while dreaming big. Our employees have indicated that with IT by Design, they will find a home where their passion and career goals finally intersect for them to live a life full of purpose.

Position Summary We are looking for an experienced WordPress Developer to manage the development, customization, and maintenance of WordPress-based websites and web applications. The ideal candidate will have 5–10 years of hands-on experience with theme and plugin development, performance optimization, and custom coding using PHP, HTML, CSS, and JavaScript. Education and Qualification Required • 5–10 years of strong WordPress development experience. • Proficient in PHP, MySQL, HTML5, CSS3, JavaScript, jQuery. • Experience with WordPress page builders (e.g., Elementor, WPBakery, Gutenberg). • Deep understanding of WordPress core, REST API, and custom post types. • Familiarity with Git, CI/CD pipelines, and basic server management (e.g., cPanel, SSH). • Knowledge of SEO, web performance optimization, and security best practices. Responsibilities • Develop, maintain, and enhance custom WordPress themes and plugins. • Ensure website functionality, performance, and scalability across devices and browsers. • Work with designers, marketers, and content teams to implement high-quality UI/UX. • Optimize websites for SEO, speed, and best practices in accessibility and security. • Integrate third-party APIs, payment gateways, and CRM tools as needed. • Troubleshoot bugs and provide ongoing support for WordPress-based systems. • Maintain documentation and follow coding standards and version control practices. Our Culture and You What does the day in life look like for the WordPress Developer? You come to work each day in an environment that promotes a community of collaboration and engagement. You work closely with a passionate and positive leadership team that is invested in your success. We work hard and have fun while dreaming big. Our employees have indicated that with IT by Design, they will find a home where their passion and career goals finally intersect for them to live a life full of purpose.

Position Summary Senior System Administrator is a skilled technician who can act as the first point of contact for their end-users to resolve or escalate issues related to desktop hardware, software, network, and others when a request is raised through phone calls, emails, or chats. They have effective communication and customer service skills and can troubleshoot end-user support issues quickly. Success for them is high customer satisfaction and quick resolution of helpdesk tickets. They act as intermediaries between their organization and its clients by continuing to take ownership of the problem and ensuring that it has been appropriately reordered, prioritized, and resolved within the defined service-level agreements (SLAs) Education and Qualifications Bachelor’s degree and Undergraduate with minimum 2 years of experience. At least 2 – 3 years of working experience with Windows domain desktop & end-user technical support. Experience of working with teams of English-speaking countries Excellent customer service skills. Active Directory user management and troubleshooting All of L1 Competencies (Desktops/Printers/VPN/Network Connectivity/Active Directory) Office 365 Exchange Online Administration (User Mailbox, License, Mail Flow etc). Responsibilities Desktop operating system maintenance, troubleshooting, and diagnosis Desktop connectivity troubleshooting Application installation and support Printer installation and support Client VPN installation and support Microsoft Office Suite Support Desktop antimalware administration and resolution Active Directory user management and troubleshooting Added Advantage O365 administration. MCSA, AZ-900 or Network+, ITIL foundation ITIL Knowledge of Windows Server Administration • Patch Management/L1 Incident Response

Position Summary Managed Service Providers (MSPs) are always looking for skilled technicians who are responsible for handling back-end infrastructure support as well as advanced second-level support of service requests in a professional and timely manner and managing the activities and responsibilities of the service desk team. This relates to all technology, including workstations, servers, printers, networks, and vendor-specific hardware and software. Senior System Administrators have effective communication skills, problem-solving skills, experience with managing servers and SMB network infrastructures, and advanced experience in end-user support. Success for them is when they can confidently interact with the user and solve a complex infrastructure-related problem. Education and Qualifications • 2-3 years of IT or related domain • Excellent written and verbal communication skills • Excellent customer service skills • Education: Graduate (Any stream) preferably in computer science or a related field • At least 2 years of experience in end-user technical support Key Responsibilities/Duties: • Provide professional IT support to customers with a focus on customer service • Monitoring IT infrastructure of clients and administration. • Drive problem investigations and resolution as required. • Troubleshooting Windows server issues. • Monitor the network i.e., firewalls, switches, and access points. • Analyze network alerts and diagnose network errors. • Manage and troubleshoot Physical and Virtual servers. • Hyper-V, VMware, Azure, and AWS administration. • NAS, SAN Storage administration, and troubleshooting. • Plan on upgrades and updates of infrastructure. • Resolve all tickets in a timely and professional manner while meeting expectations specified in customer Service Level Agreements (SLA). Must Have: • Hands-on experience with Wintel and Networking. • Strong customer service experience, and excellent verbal and written communication skills • Hands-on experience with Server and Network Administration and Troubleshooting • Good knowledge and experience of Server Roles i.e., AD, DNS, DHCP, IIS, File & Print, RDS, etc. • Hands-on experience working on Hyper-V and VMware. • Advanced knowledge of Firewalls, Switching, and Routing. • Knowledge of backups and storage i.e., SAN and NAS • Hands-on experience with Wintel networking • Experienced in networking monitoring tools • Experience with data center monitoring and ops is good to have

Position Summary Managed Services Team Leader will be responsible for leading, motivating, and overseeing the day-to-day management of a team of Managed Service Support System Engineers; ensuring that the team provides a first-class service to ITBD’s onshore Clients when dealing with and resolving a variety of managed service inquiries. This is a very customer-focused, hands-on role where the Team Leader will be expected to handle and resolve customer issues as well as undertake the day-to-day management aspects that the post requires.​ Education and Qualifications >=8 years of IT or related domain. Excellent written and verbal communication skills. Education: Graduate (Any stream) preferably in computer science or related field. Responsibilities Co-ordinate and manage the day-to-day activities of the team by monitoring and managing the distribution of the daily workload evenly across all team members. Motivating, mentoring, and developing a team of 15-20 Engineers (a combination of L1, L2, and L3) to deliver a first-class service.​ Consult with customers regarding post-sales requirements, and delivery, and will have input into ongoing service reviews.​ Ensure all Managed Service provisions are delivered on time and following ITBD’s Clients’ expectations and that support is provided accordingly with both internal and external stakeholders. Set clear objectives, evaluate progress against objectives, and instill a performance-oriented culture with a focus on accountability. Conduct monthly one-on-one is with individual team members as well as quarterly reviews.​ To monitor and record attendance and manage issues as appropriate.​ Contribute to the ongoing development of the Managed Support function by sharing knowledge, experience, and expertise with other team leaders. Troubleshooting on Wintel, Firewall, and messaging (Office365 and Exchange Servers). Monitoring backups. Troubleshooting networks, virtualization, and Windows servers. To recognize opportunities for improvements to procedures by proactively offering ideas and solutions.​ Encouraging team input into procedures and practices – assisting them in developing their ideas.​ Provide an escalation level for problem support, management, resolution, and communication as appropriate.​ Work with the department’s Service and Process Improvement analysts to ensure all aspects of the department's “business as usual” operations can be maintained to meet customers’ requirements.​ Work with the Service management function to ensure key SLAs are met for provisioning and support and to ensure progress updates are provided as required where service issues are identified.​ Ensure activity on projects is regularly monitored to ensure milestones are met.​ Ensure the Test labs are maintained and supported to agreed standards which will assist team members in continuous learning and development of their technical competencies.​ Assist the team where required by actively working on customer issues, handling calls, managing tickets and escalations, etc.​ Capabilities Must-Have Proven experience of 8+ years in a combined customer service handling / Managed Services role.​ Minimum 4 years’ experience working in an MSP environment is a must with a minimum of 2 years as a Team Leader/Tech Lead.​ Exceptional knowledge of troubleshooting and hands-on in Desktop, Servers, Networking, AD, O365, and VMWare.​ Good academic background with a degree or equivalent qualification in Information Technology, Business Studies, Computing, or a relevant subject an advantage.​ Experience in motivating and leading others or deputizing in the team leader’s absence.​ Experience in providing structured feedback and coaching others.​ High standard of communication both written and verbal, must have prior experience with servicing and communicating with onshore Clients.​ Capable of managing own workload with minimal supervision to tight deadlines. Able to prioritize and distribute team workload effectively.​ High performer who is recognized as a role model in his current role.​ Able to deal with challenging client and staffing issues in a professional and supportive manner and to see these through to resolution. Keen to offer ideas and solutions to develop the Managed Services function

Position Summary The ideal candidate will possess a strong background in accounts receivable management, process improvements, and data analysis, with a proven ability to drive efficiencies in financial reporting and operations. Responsibilities • Portfolio Management & Reporting: Lead and manage a portfolio of clients, overseeing the Invoice to Cash process to ensure timely and accurate collections. • Process Automation & Improvement: Spearhead the automation of month-end close activities using tools such as Power Automate & VBA, reducing manual efforts and Staff Accountant We are seeking a detail-oriented and experienced Staff Accountant to join improving overall efficiency. • Financial Reporting & SLA Preparation: Prepare and review Period-End Reports, including Bad Debt Reports and SOX controls. • Intercompany Reconciliation & Communication: Oversee Intercompany Transactions, coordinating discussions between respective departments (Accounts Payable, General Accounting) to resolve discrepancies and ensure accurate reporting. • Client Interaction & Presentation: Lead client calls, presenting monthly financial decks and reports. • Data Analysis & Reporting: Utilize data analysis tools to enhance reporting accuracy and efficiency. Design dashboards and automated reports, leveraging Power BI to reduce manual efforts and improve data presentation. Our Culture and You A day in an environment that promotes a community of collaboration and engagement. You work closely with a passionate and positive leadership team that is invested in your success. We work hard and have fun while dreaming big. Our employees have indicated that with IT by Design, they find a home where their passion and career goals finally intersect for them to live a life full of purpose. Why work with us – IT BY DESIGN IT By Design is a leading provider of comprehensive IT solutions, specializing in managed services, cloud solutions, cybersecurity, and more. Headquartered in the US with global teams in the Philippines and India, we focus on innovation, collaboration, and customer-centricity. We are dedicated to empowering businesses with cutting-edge technology solutions. Our Core Values • Humility: We approach every interaction with openness and respect, valuing the perspectives of others. • Accountability: We take ownership of our actions and outcomes, ensuring reliability and trustworthiness in all that we do. • Positivity: We maintain an optimistic and enthusiastic attitude, inspiring others and fostering a supportive work environment. • Passion: We are deeply committed to our work, driven by a genuine enthusiasm for making a difference and delivering exceptional results. • Your community: We prioritize the well-being and success of our community, contributing positively to the lives of those around us.

Position Summary Experienced accounting professional with over 5 years of expertise in GST compliance, salary processing, accounts payable, and month-end closing activities. Proficient in Excel and well-versed in bookkeeping, account reconciliation, and financial reporting. Adept at managing payroll, ensuring regulatory compliance, and supporting Record to Report (R2R) processes. Education and Qualification Required • Bachelor’s degree with a minimum of 5 years of relevant experience • Experience of GST Compliance: Ensure adherence to GST laws and regulations, including preparing and filing GST returns, reconciling GST payable and receivable, and handling GST audits • Accounts Payable (AP): Process and manage vendor invoices, verify payment terms, ensure timely payments, and maintain accurate records of AP transactions • Good experience in Excel • Bookkeeping and Accounting Responsibilities Salary Processing: • Calculate salaries, deductions (taxes, provident funds, insurance, etc.), and bonuses. • Maintain employee payroll records. • Coordinate with HR to ensure proper input for new hires, Resigned, and employee changes. Month – End Closing: • Basic knowledge of accounting principles and financial reporting. • Experience in journal entries, ledger posting Reconciliation of Accounts: • Perform accounts reconciliation (Bank, Vendor, Intercompany, etc.). • Ensure compliance with accounting standards and company policies. Record to Report: • Support the R2R (Record to Report) activities, ensuring timely financial reporting. • Collaborate with internal teams for data and documentation. • Familiarity with Accounts Payable basics Why work with us – IT BY DESIGN IT By Design is a leading provider of comprehensive IT solutions, specializing in managed services, cloud solutions, cybersecurity, and more. Headquartered in the US with global teams in the Philippines and India, we focus on innovation, collaboration, and customer-centricity. We are dedicated to empowering businesses with cutting-edge technology solutions. Creating a team of life-long learners and with an employee-first approach, we offer a dynamic and collaborative work atmosphere which fosters a big, small company feel.

Position Summary Senior System Administrator, specifically geared towards someone experienced in end-user IT support, including Active Directory, Office 365, Intune, VPN, and network-related troubleshooting. They have effective communication and customer service skills and can troubleshoot end-user support issues quickly. Success for them is high customer satisfaction and quick resolution of helpdesk tickets. Education and Qualification Required Bachelor’s degree in project management, Business, IT, Engineering, or related field 3+ years of project management experience (industry-specific experience a plus) Familiarity with ITIL concepts (especially Incident Management). Preferred Preferred Certifications: ITIL V4 Certification Any Microsoft Certification or CCNA Technical Skills: Strong experience with: Windows OS, AD, O365, Intune, VPN clients, PowerShell, ticketing systems (e.g., HaloPSA, ServiceNow) Familiarity with MFA, Conditional Access, and email security platforms. Excellent troubleshooting, communication, and customer service skills Responsibilities 1. End-User IT Support Act as the primary escalation point for complex end-user issues across desktops, laptops, mobile devices, and peripherals. Provide timely and professional support via phone, email, remote access, or on-site when required. Resolve up to Level 2 support tickets escalated from Level 1 staff or automation systems. 2. Active Directory & Identity Management Manage user accounts, group memberships, password resets, and access rights in Active Directory. Support and troubleshoot issues related to Group Policy Objects (GPO), user logon problems, and account lockouts. Ensure compliance with user provisioning and de-provisioning processes. 3. Office 365 Administration Provide support for Microsoft 365 suite (Outlook, Teams, OneDrive, SharePoint, etc.). Handle mailbox issues, distribution groups, shared mailboxes, licensing, and security settings via Microsoft 365 Admin Center or PowerShell. Assist with email migrations, hybrid setups, and spam/antivirus filtering systems (e.g., Exchange Online Protection). 4. Intune & Device Management Manage and support Intune for endpoint deployment, compliance policies, and mobile device management (MDM). Troubleshoot device enrolment issues, configuration profiles, application deployments, and conditional access policies. Ensure proper patching, encryption (BitLocker), and compliance enforcement via Intune. 5. VPN & Remote Access Support Configure and troubleshoot VPN clients, remote access gateways, and related firewall policies. Support users with connectivity issues, MFA-related problems, and performance concerns while working remotely. Liaise with network/security teams to ensure proper access and auditing. 6. Networking Support Provide basic network troubleshooting (e.g., IP conflicts, DNS issues, network printer/scanner setup). Assist users with connectivity issues across wired and wireless networks. Escalate more advanced routing, switching, or firewall issues to the network team but remain engaged for end-user coordination. 7. Documentation & Knowledge Management Maintain detailed and accurate documentation of issue resolutions, SOPs, and user guides. Contribute to and maintain the IT knowledge base for common issues and troubleshooting steps. Provide mentoring and training for junior helpdesk team members. 8. Security and Compliance Ensure endpoint devices meet organizational compliance standards (encryption, antivirus, patching). Respond to security alerts related to user devices and accounts in coordination with the InfoSec team. Promote and educate users on best practices for IT security and data protection. 10. Reporting & Escalation Provide regular status updates on open issues to end users and internal stakeholders. Escalate unresolved or persistent issues to engineering or third-party vendors as appropriate. Monitor SLA compliance and ticket queues, ensuring timely resolution of all assigned tasks.

As a Managed Services Team Leader, you will be responsible for leading and motivating a team of Managed Service Support System Engineers. Your primary focus will be on ensuring that the team delivers a first-class service to ITBDs onshore Clients by effectively handling and resolving various managed service inquiries. In this customer-focused role, you will be expected to actively engage in resolving customer issues while also managing the day-to-day operations of the team. Your duties will involve coordinating and distributing daily workloads among team members, mentoring and developing a team of 15-20 Engineers, and consulting with customers on post-sales requirements. You will play a crucial role in ensuring that all Managed Service provisions are delivered on time and meet the expectations of ITBDs Clients. Setting clear objectives, evaluating progress, and fostering a performance-oriented culture will be key aspects of your role. Additionally, you will be involved in troubleshooting various IT systems and services, monitoring backups, and contributing to the continuous improvement of procedures within the Managed Support function. To excel in this position, you must have at least 8 years of experience in customer service handling and Managed Services, with a minimum of 4 years in an MSP environment and 2 years in a Team Leader or Tech Lead role. Your knowledge and hands-on experience in troubleshooting Desktop, Servers, Networking, AD, O365, and VMWare will be essential. Strong communication skills, the ability to manage workloads effectively, and a proactive approach to problem-solving are also required. If you are a high performer with a track record of leadership and a passion for developing Managed Services functions, we encourage you to apply for this challenging and rewarding role.,

The Service Coordinator will work closely with our Duty Manager. To succeed in this role, you should have excellent time management and communication skills, as you will collaborate with clients and internal teams to deliver results on deadlines. Education and Qualifications • Graduate (any stream), preferably with a knowledge of Computer Science or a related field • Strong written, verbal, and presentation skills • Be communicative and social, assertive and enthusiastic • Adaptability to work in rotational shifts if needed • Critical thinking and problem-solving skills • Organizational and attention to detail Must Haves • Proficient in English (oral and written). • Active listener with excellent communication skills. • Prioritize Calls/Emails according to Urgency and Importance About Us When IT By Design launched in 2003, leadership imagined a company based on core values—a team that was more like family than employees and customers who grew to be close friends. The business has flourished following that blueprint. ITBD has grown steadily by taking care of its team as if they were family, growing from 40 team members in 2013 to more than 500 today. The company remains privately held—enabling decisionmaking focused on what is best for partners and the ITBD community. As a people-centric business, ITBD is focused on creating a healthy, challenging, supportive community for its employees across three offices, which include the company headquarters in Jersey City, New Jersey; and locations in Chandigarh and Noida, India. The ITBD culture is based on five core values—Humility, Accountability, Passion, Positivity, and Community—and those principles guide our community and our engagement with customers. Ongoing career development opportunities and clear paths to success are also part of the ITBD's commitment to its employees—your success is our success. Both our India and Jersey City offices were recently certified as a Great Place to Work

Position Summary Managed Service Providers (MSPs) are always looking for skilled technicians who are responsible for handling back-end infrastructure support as well as advanced second-level support of service requests in a professional and timely manner and managing the activities and responsibilities of the service desk team. This relates to all technology, including workstations, servers, printers, networks, and vendor-specific hardware and software. System Administrators have effective communication skills, problem-solving skills, experience with managing servers and SMB network infrastructures, and advanced experience in end-user support. Success for them is when they can confidently interact with the user and solve a complex infrastructure-related problem. Education and Qualifications • 1-2 years of IT or related domain • Excellent written and verbal communication skills • Excellent customer service skills • Education: Graduate (Any stream) preferably in computer science or a related field • At least 2 years of experience in end-user technical support Key Responsibilities/Duties: • Provide professional IT support to customers with a focus on customer service • Monitoring IT infrastructure of clients and administration. • Drive problem investigations and resolution as required. • Troubleshooting Windows server issues. • Monitor the network i.e., firewalls, switches, and access points. • Analyze network alerts and diagnose network errors. • Manage and troubleshoot Physical and Virtual servers. • Hyper-V, VMware, Azure, and AWS administration. • NAS, SAN Storage administration, and troubleshooting. • Plan on upgrades and updates of infrastructure. • Resolve all tickets in a timely and professional manner while meeting expectations specified in customer Service Level Agreements (SLA). Must-Have: • Hands-on experience with Wintel and Networking. • Strong customer service experience, and excellent verbal and written communication skills • Hands-on experience with Server and Network Administration and Troubleshooting • Good knowledge and experience of Server Roles i.e., AD, DNS, DHCP, IIS, File & Print, RDS, etc. • Hands-on experience working on Hyper-V and VMware. • Basic knowledge of Firewalls, Switching, and Routing. • Understanding of backups and storage i.e., SAN and NAS • Knowledge of Wintel networking • Experienced in networking monitoring tools

The ideal candidate for this position will have a strong background in accounts receivable management, process improvements, and data analysis. You should demonstrate a proven ability to drive efficiencies in financial reporting and operations. As part of your responsibilities, you will lead and manage a portfolio of clients, overseeing the Invoice to Cash process to ensure timely and accurate collections. You will also spearhead the automation of month-end close activities using tools such as Power Automate & VBA to reduce manual efforts and improve overall efficiency. In addition, you will be responsible for preparing and reviewing Period-End Reports, including Bad Debt Reports and SOX controls. You will also lead client calls, presenting monthly financial decks and reports. Furthermore, you will utilize data analysis tools to enhance reporting accuracy and efficiency. You will design dashboards and automated reports, leveraging Power BI to reduce manual efforts and improve data presentation. At IT By Design, we foster a culture of collaboration and engagement. You will work closely with a passionate and positive leadership team that is invested in your success. Our employees find a home where their passion and career goals intersect, allowing them to live a life full of purpose. IT By Design is a leading provider of comprehensive IT solutions, specializing in managed services, cloud solutions, cybersecurity, and more. Headquartered in the US with global teams in the Philippines and India, we focus on innovation, collaboration, and customer-centricity. Our core values include humility, accountability, positivity, passion, and community, and we are dedicated to empowering businesses with cutting-edge technology solutions.,

As the Employee Engagement and Events Specialist, you will be at the forefront of creating a vibrant and inclusive workplace culture through a variety of initiatives that cater to the entire employee journey. Your role demands a high level of self-motivation, creativity, and a passion for collaboration to continuously improve the overall employee experience. The ideal candidate for this position should possess a Bachelor's degree, with an advanced degree in Human Resources or Business Administration (MBA) being preferred. Additionally, certifications in HR would be advantageous. You should have a minimum of 5 years of experience in HR, specifically in engagement, communication, and leading company-wide programs. Keeping abreast of current trends in employee experience, employer branding, and events management is essential, showcasing your dedication to driving positive organizational change. Your excellent communication and presentation skills will be crucial in engaging teams both virtually and in person, inspiring enthusiasm among employees. Proficiency in tools like PowerPoint and other relevant software is necessary. Meticulous attention to detail and the ability to handle multiple tasks efficiently are key requirements for this role. You should also demonstrate a proven ability to work autonomously, under pressure, and with a proactive problem-solving approach. Your responsibilities will include planning and executing company events, employee engagement sessions, and wellness programs to enhance the overall employee experience. Coordinating team-building activities and collaborating with cross-functional teams to strengthen workplace camaraderie will be vital. Working closely with the Marketing Team and Online Reputation Management (ORM) to enhance the employer brand through strategic initiatives is also part of your role. You will be expected to conduct comprehensive research on industry trends related to employee value proposition (EVP) and incorporate new strategies into the EVP framework. Developing effective communication strategies across various platforms to drive employee engagement and managing the organization's meetings rhythm will be among your tasks. Supporting the global and local execution of the Events plan to foster a sense of community and collaboration within the team is also a key responsibility. Key attributes that you must possess include creativity to develop engaging events, strong communication skills, collaborative spirit to work across teams, effective project management abilities, proactive problem-solving skills, adaptability to changing priorities, strategic thinking to measure ROI on engagement activities, attention to detail for flawless event execution, and tech savviness to leverage digital tools effectively. If you are passionate about creating a positive and engaging work environment, and possess the necessary skills and qualifications, we invite you to join our team as the Employee Engagement and Events Specialist.,