Technical Trainer

The Technical Trainer position owns the responsibility of successfully running the training programs for the engineers at ITBD. They will devise technical training programs as per the organization’s requirements

Eligibility

• A bachelor’s or associate degree in computer science, information technology, or a related field

• 5 years of proven experience as a Technical Trainer, training specialist, or a similar role.

• Experience with Microsoft Office Suite

• Experience training L1/L2/L3 Engineers

• Professional technical training certification such as MCT is preferred.

• Excellent verbal, written, presentation, and interpersonal communication skills.

Job Responsibilities

• Devise technical training programs according to organizational requirements

• Produce training schedules and classroom agenda

• Determine course content according to objectives

• Prepare training material (presentations, worksheets, etc.)

• Execute training sessions, webinars, workshops, etc. in groups or individually

• Maintains technical knowledge by attending educational workshops and reviewing publications

Technical Experience:

• Office 365

• Windows Server administration and management.

• Windows Server Roles and Services.

• Desktop Support • Networking • Backup tools

About Us

When IT By Design launched in 2003, leadership imagined a company based on core values—a team that was more like family than employees and customers who grew to be close friends. The business has flourished following that blueprint. ITBD has grown steadily by taking care of its team as if they are family, growing from 40 team members in 2013 to more than 500 today.

The ITBD culture is based on five core values:

—Humility, Accountability, Passion, Positivity, and Community—and those principles guide our community and our engagement with customers. Ongoing career development opportunities and clear paths to success are also part of the ITBD's commitment to its employees—your success is our success.

Both our India and Jersey City offices were recently certified as a Great Place to Work. To continue to deliver exceptional customer services through our remote staffing, helpdesk, SOC, NOC, and consulting services, we expect to nearly double the size of our team while continuing to focus on building a community of caring, engaged, dedicated employees aligned with our core values