23 Voice Communication Jobs

Description We are seeking a dedicated and detail-oriented individual to join our Fraud Operations team. This role involves monitoring transactions, identifying fraudulent activities, and providing exceptional support to our customers. The ideal candidate will have a strong analytical mindset and a passion for preventing fraud. Responsibilities Monitor and analyze transaction data to identify potential fraudulent activities. Conduct thorough investigations of suspicious transactions and escalate when necessary. Respond to customer inquiries regarding transaction issues and fraud concerns. Collaborate with cross-functional teams to improve fraud detection processes. Prepare and maintain docum...

Responsible for selling PPC (Pay Per Click) printing solutions, printers, and antivirus products to customers. Identify and engage potential clients to promote and sell technical solutions effectively. Maintain strong knowledge of printer and antivirus products to provide accurate technical guidance to customers. Develop and manage sales pipelines to achieve monthly and quarterly sales targets. Build and maintain long-term relationships with clients to ensure customer satisfaction and repeat business. Collaborate with the marketing and technical teams to tailor sales strategies for maximum impact. Prepare and present sales proposals, quotations, and product demonstrations. Stay updated on in...

Voice Support US Travel Process: Handle inbound and outbound voice calls to assist US-based customers with post-booking queries, itinerary changes, cancellations, refunds, and general support. Issue Resolution: Provide timely and effective resolutions to customer concerns related to flights, hotels, or car rentals. Ensure high levels of customer satisfaction. Travel Knowledge: Use GDS or booking platforms to assist with re-issuance, date changes, and fare rules. Guide customers through travel policies and procedures. Customer Interaction: Maintain professional and empathetic communication at all times, ensuring a positive customer experience. Shift & Schedule: Work during US business hours (...

Voice Support US Travel Process: Handle inbound and outbound voice calls to assist US-based customers with post-booking queries, itinerary changes, cancellations, refunds, and general support. Issue Resolution: Provide timely and effective resolutions to customer concerns related to flights, hotels, or car rentals. Ensure high levels of customer satisfaction. Travel Knowledge: Use GDS or booking platforms to assist with re-issuance, date changes, and fare rules. Guide customers through travel policies and procedures. Customer Interaction: Maintain professional and empathetic communication at all times, ensuring a positive customer experience. Shift & Schedule: Work during US business hours (...

Voice Support US Travel Process: Handle inbound and outbound voice calls to assist US-based customers with post-booking queries, itinerary changes, cancellations, refunds, and general support. Issue Resolution: Provide timely and effective resolutions to customer concerns related to flights, hotels, or car rentals. Ensure high levels of customer satisfaction. Travel Knowledge: Use GDS or booking platforms to assist with re-issuance, date changes, and fare rules. Guide customers through travel policies and procedures. Customer Interaction: Maintain professional and empathetic communication at all times, ensuring a positive customer experience. Shift & Schedule: Work during US business hours (...

Voice Support US Travel Process: Handle inbound and outbound voice calls to assist US-based customers with post-booking queries, itinerary changes, cancellations, refunds, and general support. Issue Resolution: Provide timely and effective resolutions to customer concerns related to flights, hotels, or car rentals. Ensure high levels of customer satisfaction. Travel Knowledge: Use GDS or booking platforms to assist with re-issuance, date changes, and fare rules. Guide customers through travel policies and procedures. Customer Interaction: Maintain professional and empathetic communication at all times, ensuring a positive customer experience. Shift & Schedule: Work during US business hours (...

Handle inbound international voice calls, providing excellent customer service. Assist customers with queries related to products, services, and support. Maintain professionalism and deliver a positive customer experience on every call. Accurately document customer interactions and follow process guidelines. Coordinate with internal teams to resolve customer issues effectively.

Handle inbound voice calls providing customer support for banking-related queries and issues. Assist customers with account information, transactions, and other banking services. Ensure high-quality customer service and maintain compliance with banking guidelines. Accurately document interactions and follow up on customer requests as needed. Collaborate with internal teams to resolve customer concerns promptly.

Handle inbound international voice calls, providing excellent customer service. Assist customers with queries related to products, services, and support. Maintain professionalism and deliver a positive customer experience on every call. Accurately document customer interactions and follow process guidelines. Coordinate with internal teams to resolve customer issues effectively.

Handle inbound voice calls related to captive banking customer queries and issues. Provide excellent customer service with a focus on quick resolution and customer satisfaction. Assist customers with banking products, services, and process-related questions. Maintain accurate records of customer interactions and transactions. Follow company guidelines and compliance requirements during customer interactions. Work collaboratively with team members and escalate issues as necessary.

Responsibilities: Handle inbound voice calls from international (US) customers Resolve healthcare service-related inquiries efficiently and professionally Maintain high-quality service standards and ensure accurate documentation Follow process protocols and compliance standards Collaborate with internal teams as required for escalations or issue resolution Eligibility Criteria: Graduates or undergraduates with strong English communication skills Freshers and experienced candidates can apply Must be willing to work in US rotational shifts with rotational weekly offs Important Note: Candidates with AR Calling, non-voice, or backend experience are NOT eligible Only candidates with voice process...

Role Overview: As a Project Management Officer, you will utilize your proven work experience in project management to effectively coordinate and oversee various project tasks. Your strong leadership skills will be essential in guiding project teams towards successful completion of objectives. Excellent written and verbal communication skills are crucial for conveying project requirements and updates clearly to all stakeholders. Your attention to details and technicalities will ensure that project deliverables meet quality standards and adhere to project specifications. Your organizational and technical abilities will be instrumental in planning and executing project activities efficiently. A...

As a Customer Support Executive based in Noida, your primary responsibilities will include handling customer inquiries via chat and calls, providing assistance and support to customers regarding their queries and concerns, and maintaining accurate records of customer interactions. Additionally, you will be required to possess excellent voice communication skills in English, as well as the ability to work from the office. This role is open to both freshers and experienced candidates who hold a UG/Graduate qualification. The job offers a 5-day working week, pick up and drop facilities, and immediate joining availability. Other job titles that are also being considered for this position include...

As a BPO SPE Voice specialist, you will be an integral part of our dynamic team, utilizing your expertise in customer service management and voice communication to ensure client satisfaction. Working in a rotational shift and office-based model, you will play a vital role in delivering exceptional service experiences that directly impact our company's growth and societal value. Your responsibilities will include providing exceptional customer service by promptly addressing inquiries and resolving issues to meet client satisfaction. You will leverage your voice communication skills to effectively interact with customers, understand their needs, and collaborate with team members to enhance ser...

We are looking for a dedicated SBI Renewal Executive - Voice Process to join our team in India. The ideal candidate will be responsible for managing customer interactions related to SBI renewal processes, providing excellent service, and ensuring customer satisfaction. Responsibilities Handle inbound and outbound calls related to SBI renewal processes. Provide exceptional customer service and support to clients. Assist customers in understanding the renewal process and answer their queries. Maintain accurate records of customer interactions and transactions. Collaborate with team members to achieve service level agreements and targets. Skills and Qualifications Excellent verbal communication...

Description We are seeking candidates for the Hiring for International Voice Process position. This role involves interacting with international customers through voice calls, providing them with outstanding service and support. Responsibilities Handle inbound and outbound calls for international customers. Provide excellent customer service and resolve queries effectively. Assist in troubleshooting and provide solutions to customer issues. Maintain accurate records of customer interactions. Collaborate with team members to enhance customer satisfaction. Follow company policies and procedures in handling customer calls. Skills and Qualifications Excellent communication skills in English (ver...

Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skill...

Description We are seeking a dedicated individual for the position of International Inbound Voice Process. This role involves handling customer inquiries from various international clients, ensuring high-quality service delivery while working from home in India. Responsibilities Handle inbound calls from international customers Provide excellent customer service and support Resolve customer queries and complaints effectively Maintain accurate records of customer interactions Follow up on customer inquiries as necessary Collaborate with team members to enhance service delivery Skills and Qualifications Excellent verbal communication skills in English Strong listening skills Ability to work in...

Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skill...

We are looking for a skilled International Voice BPO professional to join our dynamic team in India. The ideal candidate will be responsible for managing voice-based communication with our international clients, ensuring high-quality service and customer satisfaction. Handle inbound and outbound calls for international clients. Provide exceptional customer service and support to clients via voice communication. Resolve customer queries and issues in a timely and efficient manner. Document customer interactions and feedback accurately in the system. Collaborate with team members and other departments to improve service delivery. Maintain knowledge of products and services to assist customers ...

We are looking for a Banking Voice Support Process associate to join our team in India. The ideal candidate will be responsible for providing exceptional customer service to our banking clients through effective communication and problem-solving skills. Handle inbound and outbound calls for banking services. Assist customers with account inquiries and resolve issues. Provide information on banking products and services. Ensure customer satisfaction by delivering timely and accurate responses. Document customer interactions and maintain accurate records. Collaborate with team members to improve service quality. 1-4 years of experience in voice support or customer service, preferably in bankin...

Hiring for Customer Service Executive BPO Voice Process! Location: All Over Mumba i | Full-Time | Rotational Shifts Are you a great communicator with a passion for helping people We're looking for enthusiastic individuals to join our Customer Service Team in a leading BPO company! What You'll Do: Handle inbound/outbound customer calls with professionalism Resolve customer queries with empathy and accuracy Maintain quality service standards and customer satisfaction Document call information and update records What We're Looking For: Excellent verbal communication skills in English (and/or regional language) Minimum 12th pass / Graduate in any stream Fresher or experienced all are welcome! Wi...

Description We are seeking candidates for the position of International BPOs Voice Processes in India. The ideal candidates will be responsible for providing exceptional voice support to our international clients, ensuring customer satisfaction through effective communication and problem-solving. Responsibilities Handle inbound and outbound calls for international clients. Provide excellent customer service and support to clients via voice processes. Resolve customer queries and complaints in a timely and efficient manner. Maintain accurate records of customer interactions and transactions. Achieve individual and team targets for customer satisfaction and call handling. Collaborate with team...