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0.0 - 5.0 years

0 - 5 Lacs

Thane, Maharashtra, India

On-site

Foundit logo

Hiring for Customer Service Executive BPO Voice Process! Location: All Over Mumba i | Full-Time | Rotational Shifts Are you a great communicator with a passion for helping people We're looking for enthusiastic individuals to join our Customer Service Team in a leading BPO company! What You'll Do: Handle inbound/outbound customer calls with professionalism Resolve customer queries with empathy and accuracy Maintain quality service standards and customer satisfaction Document call information and update records What We're Looking For: Excellent verbal communication skills in English (and/or regional language) Minimum 12th pass / Graduate in any stream Fresher or experienced all are welcome! Willingness to work in rotational shifts What You'll Get: Attractive salary + performance-based incentives 5-day work week with 2 rotational offs Paid training and career growth opportunities Friendly work environment and supportive team Ready to Launch Your Career in Customer Service Send your resume to [HIDDEN TEXT] Contact: 8652863281 HR Rohit Gupta

Posted 2 weeks ago

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1.0 - 6.0 years

2 - 6 Lacs

Hyderabad / Secunderabad, Telangana, Telangana, India

On-site

Foundit logo

Description We are seeking candidates for the position of International BPOs Voice Processes in India. The ideal candidates will be responsible for providing exceptional voice support to our international clients, ensuring customer satisfaction through effective communication and problem-solving. Responsibilities Handle inbound and outbound calls for international clients. Provide excellent customer service and support to clients via voice processes. Resolve customer queries and complaints in a timely and efficient manner. Maintain accurate records of customer interactions and transactions. Achieve individual and team targets for customer satisfaction and call handling. Collaborate with team members to improve processes and service delivery. Skills and Qualifications Excellent verbal communication skills in English and/or other languages as required. Strong problem-solving skills and the ability to think on your feet. Familiarity with BPO processes and customer service standards. Basic computer skills and proficiency in using MS Office and CRM software. Ability to work in a fast-paced environment and handle multiple tasks effectively. Strong interpersonal skills and a customer-focused attitude.

Posted 2 weeks ago

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