Long Description: WHO WE ARE AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services. Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward. WHAT YOU’LL DO As a Site Supervisor at AVI-SPL you’ll oversee the on-site installation of integrated Audio-Visual systems and equipment as an individual contributor. Acting as the primary liaison between field teams, project managers, and clients, you’ll coordinate daily activities, oversee trade crews, and ensure all work meets project specifications, safety standards, and quality expectations. From project kickoff to closeout, you’ll keep operations on track, resolve issues as they arise, and ensure timely, high-quality delivery. Day-To-Day Responsibilities: Provides installation oversight to onsite install crews, coordinating daily activities to ensure the project stays on schedule and on budget while maintaining safety and quality standards. Reviews scope, plans, and specifications to ensure timely and accurate execution of installation activities. Coordinates and collaborates with other contractors, trades, and vendors to maintain workflow to ensure a quality implementation occurs. Conducts site walks and inspections to monitor progress and quality; reports and addresses any quality issues or delays to management. Accountable for ensuring installation tasks meet AVI-SPL and customer quality requirements. Manages, tracks, and ensures equipment, materials and tools are stored in a secure manner until installed. Represents field team during internal and external project kick-off meetings and reviews project requirements around scope, equipment, labor, quality, schedule, and any other requirements established by the contract. Supports escalations from field teams and collaborates with other project team members for resolution. Performs installation related tasks as needed. Routinely advises and supports the Project Manager and Project Engineer on installation related tasks affecting project planning, scheduling, budgeting, and design. Ensures installation staff complete daily reports and required project documentation in a timely manner. Performs client training as needed. Travels to various jobsites as required. Performs additional tasks, responsibilities, and projects as needed to support the team and organization, ensuring flexibility in adapting to evolving priorities and objectives. Items to Consider: AVI-SPL reserves the right to alter work hours and work location as necessary, which could vary based on client requirements. This position will generally work on customer sites and may deal with a construction site type of work environment. WHAT WE’RE LOOKING FOR Must-Haves: Excellent written and verbal communication skills, including the ability to present technical information to both technical and non-technical audiences. Strong client-facing skills, including the ability to build and maintain client relationships. High level of professionalism, strong work ethic, and a commitment to delivering high-quality work. Advanced understanding and proficiency in the installation of audio-visual systems, including projectors, screens, speakers, microphones, video conferencing equipment, digital signage, control systems, and AV network infrastructure - with advanced troubleshooting and diagnostic capabilities. Ability to use hand and power tools in a safe and efficient manner. Ability to work and think independently to meet deadlines. Proven ability to lead and manage site teams on large-scale, complex projects, including allocating assigned installation resources to achieve project timelines. Advanced knowledge and application of industry installation safety codes and standards. External Training: Valid and current AVIXA CTS-I Certification Required Specific industry specific and manufacturer training / certifications to meet AVI-SPL skill/ability requirements Valid Driver’s License and a Motor Vehicle Record that meets AVI-SPL Driving Privileges standards. Minimum of 6-8 years in audiovisual, electronics or related industry installation experience required. Nice-To-Haves: Formal education in Audio Visual, Electronics or related field preferred Project site lead experience Ability to obtain formal approved clearances (Government or system specific) may be required WHY YOU’LL LIKE WORKING HERE Medical benefits and other core benefits Paid holidays, sick days, and personal days Enjoyable and dynamic company culture Training and professional development opportunities MORE ABOUT US AVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI-SPL is an AA/Disabled/Veteran Protected Employer VEVRAA Federal Contractor.

Long Description: Job Summary: The AVI-SPL Onsite Support Technician will work in partnership with the Customer, management team, Global Helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class Customer Service experience. Essential Duties & Responsabilities: Setup/breakdown of conference spaces to meet the customers event needs. Perform preventative maintenance task to help maintain customer spaces including but not limited to: testing/repairing cables, testing/repairing various hardware components. Clean various AV equipment including but not limited to: camera lenses, monitors and equipment fans. Responsible for job site documentation as needed. Perform support tasks in a timely and quality conscious manner including but not limited to:meeting support, installing connectors, video/audio recording support. Work with internal/external teams in a professional manner that reflects the values of AVI-SPL Provide client training as needed. Adhere to and understand local safety standards for all site duties. Setup, operate and troubleshoot various audio/video systems. Travel to various job sites as required Other duties assigned as needed. Skills and Abilities: Effectively communicate with employees, customers and colleagues. Ability to use hand and power tools in a safe and efficient manner. Ability to work and think independently and ensuring to meet deadlines. Basic computer knowledge. Knowledge of basic signal flow for audio, video and control. Valid Driver’s License and a Motor Vehicle Record that meets AVI-SPL driving standards. Education and/or Experience: Minimum of 1 - 2 years of audiovisual support experience preferred. Formal education in Electronics or related field preferred. Minimum of a High School Diploma or equivalent preferred Working enviroment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be to enable individuals with disabilities to perform the essential functions. This job operates in a professional office environment and can occasionally be required to drive to client sites. Physical Requirements: The physical demands of this position are those that are necessary to meet the responsibilities and essential functions of this position. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. The employee must be able to lift and/or move up to 60 pounds, be able to climb ladders up to 20 feet tall and be able to work in small spaces and on uneven surfaces. The employee is frequently required to talk or listen. The employee is frequently required to stand; walk; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. Work Hours: 40 hours - Mon – Fri, be flexible to work after hours and weekends when required. AVI-SPL reserves the right to alter work hours and work location as deems necessary AVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state or local law.

Long Description: Job Summary: The AVI-SPL Onsite Support Technician will work in partnership with the Customer, management team, Global Helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class Customer Service experience. Essential Duties & Responsabilities: Setup/breakdown of conference spaces to meet the customers event needs. Perform preventative maintenance task to help maintain customer spaces including but not limited to: testing/repairing cables, testing/repairing various hardware components. Clean various AV equipment including but not limited to: camera lenses, monitors and equipment fans. Responsible for job site documentation as needed. Perform support tasks in a timely and quality conscious manner including but not limited to:meeting support, installing connectors, video/audio recording support. Work with internal/external teams in a professional manner that reflects the values of AVI-SPL Provide client training as needed. Adhere to and understand local safety standards for all site duties. Setup, operate and troubleshoot various audio/video systems. Travel to various job sites as required Other duties assigned as needed. Skills and Abilities: Effectively communicate with employees, customers and colleagues. Ability to use hand and power tools in a safe and efficient manner. Ability to work and think independently and ensuring to meet deadlines. Basic computer knowledge. Knowledge of basic signal flow for audio, video and control. Valid Driver’s License and a Motor Vehicle Record that meets AVI-SPL driving standards. Education and/or Experience: Minimum of 1 - 2 years of audiovisual support experience preferred. Formal education in Electronics or related field preferred. Minimum of a High School Diploma or equivalent preferred Working enviroment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be to enable individuals with disabilities to perform the essential functions. This job operates in a professional office environment and can occasionally be required to drive to client sites. Physical Requirements: The physical demands of this position are those that are necessary to meet the responsibilities and essential functions of this position. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. The employee must be able to lift and/or move up to 60 pounds, be able to climb ladders up to 20 feet tall and be able to work in small spaces and on uneven surfaces. The employee is frequently required to talk or listen. The employee is frequently required to stand; walk; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. Work Hours: 40 hours - Mon – Fri, be flexible to work after hours and weekends when required. AVI-SPL reserves the right to alter work hours and work location as deems necessary AVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state or local law.

Long Description: WHO WE ARE AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services. Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward. WHAT YOU’LL DO This role is responsible for the final testing and commissioning of complexed Audio-Visual systems during and post build. This position will also provide technical/management leadership on major tasks or technology assignments as well as establish goals and plans that meet project objectives. You’ll work closely with the Project Manager to provide documented test result from system testing and commissioning. Day-To-Day Responsibilities: Read and interpret electronic schematics and architectural blueprints Test point-to-point functionality of systems Review project Scope of Work (SOW) to ensure quality and completeness of installation Test integrated systems and perform troubleshooting for AMX/Crestron and DSP systems Field installation of control programs (AMX/Crestron) – upload and download capability Write code for DSP systems Make minor programming changes under the direction of an engineer or programmer Fine tune audio video systems to ensure optimal performance Configure IP addressable devices to establish communication on a network Perform client training and final job documentation as needed Act as a customer liaison in absence of Project Manager Create, track, and complete a project Punchlist Ability to travel to various job sites required WHAT WE’RE LOOKING FOR Must-Haves: Communicate and interact with internal employees, clients, and colleagues in a professional and timely manner Proven business writing skills Proficient with test and calibration equipment Support user acceptance testing Minor programming capability (AMX/Crestron) – changes and troubleshooting Ability to diagnose complex system problems Knowledge of Advanced signal flow for audio, video, and control Understand IP networking Advanced PC proficiency Effective communication and interaction with employees, clients, and colleagues Excellent multitasking capabilities while adapting to changing priorities Ability to work and think independently and ensuring to meet deadlines Solid organizational skills and excellent attention to detail Valid Driver’s License and a Motor Vehicle Record that meets AVI-SPL driving standards Minimum of a High School Diploma or equivalent Ability to regularly climb and work from ladders up to heights of 35 feet; lifting equipment, tools, and materials. Nice-To-Haves: Formal education in Electronics or related field preferred Minimum 5 years of AV Installation experience preferred A four-year degree or military experience may be considered in place of job experience Experience with Enterprise VC solutions (Zoom, Microsoft Teams, Google Meet, Bluejeans, Cisco Telepresence, etc.) both hardware and software AVIXA General CTS (Certified Technical Specialist) is preferred WHY YOU’LL LIKE WORKING HERE Medical benefits, including vision Paid holidays, sick days, and personal days Enjoyable and dynamic company culture Training and professional development opportunities MORE ABOUT US AVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI-SPL is an AA/Disabled/Veteran Protected Employer VEVRAA Federal Contractor. AVI-SPL reserves the right to alter work hours and work location as necessary. Work hours may vary based on client requirements and may include travel to various locations in support of the account.

Long Description: Job Summary Mainly responsible for conducting the initial reviews on bid documents while also focusing on developing relationships with those local organizations. Essential Duties and Responsibilities Review and evaluate initial bid documents Price in initial labor figures for operations and management reviews Assess cost effectiveness of products projects or services Meet or exceed gross profit goals established and set by Management Proofread bid documents for any special requirements such as MBE/WBE bonds LD and present findings to management for review Collaborate with customers vendors and team members in other departments to discuss and formulate estimates while resolving issues as needed Prepare wrappers for submittals and ensure any associated documentation is included Proposal count to meet or exceed monthly expectations as established by management Prospecting via phone/in person with assigned prospects Thoroughly understand RFP process Other duties assigned as needed Skills and Abilities Ability to balance multiple tasks with changing priorities Ability to work and think independently and ensuring to meet deadlines Strong organizational skills and excellent attention to detail Must have clear and professional communication skills (written and oral) both internally and externally Effective communication and interaction with employees clients and colleagues and the ability to work effectively with all levels of the organization Demonstrated customer service focus and client communication skills Ability to handle sensitive and confidential information Proficient with Microsoft Office (Word Excel Outlook) Education and/or Experience Minimum high school diploma or equivalent Minimum 3 - 5 years’ experience in Estimation Project Management or Field Integration is preferred Experience in the Audio Visual or Construction industry is a plus SLEP RFP experience is a plus Experience in an global and/or complex matrix business environment is desirable Working Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job operates in a professional office environment. This role uses standard office equipment such as computers phones photocopiers filing cabinets and fax machines. The work environment is generally moderate in noise (inter-office conversations and computers/printers).

Long Description: Job Summary: The Technical Support Engineer will be responsible for delivering remote conference room and audiovisual support for our client. This role involves managing and maintaining video conferencing, audio/visual, and webcasting technologies, ensuring seamless operations for global meetings, events, and webcasts, and providing exceptional support to users and executives. Key Responsibilities Administrative Services: Assist in scheduling, modifying, and canceling white glove conferences and webcasts. Manage the associated service Outlook mailbox. Create and analyze performance and usage metrics. Open, update, and resolve service tickets related to AV and webcasting technologies. Monitor and update support queues for current and upcoming AV technologies and webcast incidents. Escalate complex issues to third-level support or manufacturer/vendor support teams. Participate in meetings regarding current and future AV and webcasting systems. Maintain and update training and troubleshooting documentation. Video Call and Webcast Support: Ensure video endpoints are online and operational. Manage incident response during active calls and webcasts. Prepare and support webcast events, including creating event webpages and conducting dry runs. Monitor live webcast events and troubleshoot issues as needed. Report viewer metrics during and after events. Trim, encode, and distribute recorded on-demand copies of webcast sessions. Coordinate technology scheduling to ensure successful meetings. Webcast Video on Demand Services: Create and manage streaming VOD directories for Ford users. Manage user groups and multimedia storage on Ford’s network. Troubleshoot issues related to uploaded VOD content. Assist users with training on new and existing video technologies. Provide streaming metrics and analytics for hosted videos. Commissioning Services: Configure Cisco Video Conferencing Codecs and streaming encoders (e.g., VBrick Rev). Test endpoints and network devices. Review, verify, and backup configuration files to facilitate disaster recovery. Support the commissioning and decommissioning of conference rooms and AV devices. Conduct room testing, certification, and troubleshooting. Application Support: Provide Level 1 and Level 2 support for applications including MS Teams, Miro, Vbrick, and other agreed-upon platforms. Collaborate with Product Engineers to resolve application issues. Escalate critical issues to Level 3 engineering. Assist users with application usage and remote training. Manage support tickets within Ford’s ticketing system. Administer access requests and maintain support documentation. Qualifications: Proven experience in AV support, video conferencing, and webcast management. Familiarity with Cisco Video Codecs, VBrick Rev, and related AV/IT infrastructure. Strong troubleshooting and customer service skills. Ability to manage multiple priorities in a fast-paced environment. Excellent communication skills, both written and verbal. Experience with ticketing systems and documentation management. Preferred Skills: Knowledge of webcast and streaming platforms. Experience with AV commissioning and room setup. Ability to train end-users on AV technologies.

Job Summary: The Technical Support Engineer will be responsible for delivering remote conference room and audio-visual support for our client. This role involves managing and maintaining video conferencing, audio/visual, and webcasting technologies, ensuring seamless operations for global meetings, events, and webcasts, and providing exceptional support to users and executives. Key Responsibilities Administrative Services: Assist in scheduling, modifying, and cancelling white glove conferences and webcasts. Manage the associated service Outlook mailbox. Create and analyze performance and usage metrics. Open, update, and resolve service tickets related to AV and webcasting technologies. Monitor and update support queues for current and upcoming AV technologies and webcast incidents. Escalate complex issues to third-level support or manufacturer/vendor support teams. Participate in meetings regarding current and future AV and webcasting systems. Maintain and update training and troubleshooting documentation. Video Call and Webcast Support: Ensure video endpoints are online and operational. Manage incident response during active calls and webcasts. Prepare and support webcast events, including creating event webpages and conducting dry runs. Monitor live webcast events and troubleshoot issues as needed. Report viewer metrics during and after events. Trim, encode, and distribute recorded on-demand copies of webcast sessions. Coordinate technology scheduling to ensure successful meetings. Webcast Video on Demand Services: Create and manage streaming VOD directories for Ford users. Manage user groups and multimedia storage on Ford’s network. Troubleshoot issues related to uploaded VOD content. Assist users with training on new and existing video technologies. Provide streaming metrics and analytics for hosted videos. Commissioning Services: Configure Cisco Video Conferencing Codecs and streaming encoders (e.g., VBrick Rev). Test endpoints and network devices. Review, verify, and backup configuration files to facilitate disaster recovery. Support the commissioning and decommissioning of conference rooms and AV devices. Conduct room testing, certification, and troubleshooting. Application Support: Provide Level 1 and Level 2 support for applications including MS Teams, Miro, Vbrick, and other agreed-upon platforms. Collaborate with Product Engineers to resolve application issues. Escalate critical issues to Level 3 engineering. Assist users with application usage and remote training. Manage support tickets within Ford’s ticketing system. Administer access requests and maintain support documentation. Qualifications: Proven experience in AV support, video conferencing, and webcast management. Familiarity with Cisco Video Codecs, VBrick Rev, and related AV/IT infrastructure. Strong troubleshooting and customer service skills. Ability to manage multiple priorities in a fast-paced environment. Excellent communication skills, both written and verbal. Experience with ticketing systems and documentation management. Preferred Skills: Knowledge of webcast and streaming platforms. Experience with AV commissioning and room setup. Ability to train end-users on AV technologies.

Job Summary: The AVI-SPL Onsite Team Lead works in partnership with AVI-SPL Customer(s), management team, Global Helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class Customer Service experience. Essential Duties and Responsibilities Review administrative processes and recommend improvements as necessary. Responsible for overflow of work as dictated by business needs. Maintain current and acceptable procedures for all assigned task. Setup/breakdown of conference spaces to meet the customers event needs. Perform preventative maintenance task to help maintain customer spaces including but not limited to: testing/repairing cables, testing/repairing various hardware components. Clean various AV equipment including but not limited to: camera lenses, monitors and equipment fans. Responsible for job site documentation as needed. Perform support tasks in a timely and quality conscious manner including but not limited to: meeting support, installing connectors, video/audio recording support. Work with internal/external teams in a professional manner that reflects the values of AVI-SPL. Provide client training as needed. Adhere to and understand local safety standards for all site duties. Setup and troubleshoot various audio/video systems. Travel to various job sites as required. Other duties assigned as needed Skills and Abilities Effectively communicate with employees, customers and colleagues. Ability to use hand and power tools in a safe and efficient manner. Ability to solder & crimp connectors. Ability to work and think independently and ensuring to meet deadline. Basic computer knowledge. Knowledge of basic signal flow for audio, video and control. Valid Driver’s License and a Motor Vehicle Record that meets AVI-SPL driving standards. Education and/or Experience Minimum of 1 – 3 years of audio visual integration experience preferred. Formal education in Electronics or related field preferred. Minimum of a High School Diploma or equivalent preferred. Excellent knowledge of Microsoft Office (Word, Excel, Outlook), Visio, Adobe Acrobat Preferred external training: o AMX Intro to Networking for AV Professionals. o Crestron Professional Installation. o Exton AV Associate Certification. o InfoComm Quick Start to the Audio-Visual Industry. o InfoComm CTS General Certification.