Technical Support Engineer

This role reports into the Head of Product Integrity Europe function in Compression and is responsible to support the resolution of urgent technical issues across the business, including at customer sites. This role demands a level of technical expertise combined with the ability to grow within role over time to a point where you can explain technical issues to non-technical customer top management. In this role you have the chance to directly influence and shape the future of decarbonization for our industrial customers and play a key role in the creation of Siemens Energy’s sustainable future

• Experience in Root Cause Analysis and resolution of technical non-conformance (e.g. compressor performance) issues.
• Work with both internal and external for fast issue resolution and appropriate knowledge transfer with the counterparts in other regions.
• Provide critical support for the assigned RCA technical lead through the use of data trending, plot of field data, creation of vibration plots in Adre, Mining of Fleet Data, and Fault Tree Updates.
• Work closely with other technical specialists in the other Product Integrity regions.
• Provide guidance to the Product Improvement Process (PIP) to drive resolution of Operational Issues (OI), Technical Issues (TI), and Significant Field Issues (SFI)

• Bachelor’s degree or equivalent experience in related field of mechanical engineering, aerospace engineering
• Experience in rotating equipment design, controls design, compressor testing, site commissioning, technical solving, and service-related activities.
• Experience in supporting RCAs and relevant methodologies such as Fault Tree Analysis and Kepner Tregoe or equivalent.
• Fluency in English and ability to explain technical details and concepts to customers and non-technical personnel.
• Experience in the design, maintenance, troubleshooting and technical support of compressors and their associated equipment (auxiliary support systems, drivers, couplings, mounting frames, etc.
• Ability to work and interact directly with the customer in a high-pressure environment

Our Transformation of Industry division is decarbonizing the industrial sector. Increasing electrification and efficiency are key and demand for green H2 and derivative fuels will rise. We enable decarbonization of the industrial sector and the transition to sustainable processes, building on a strong industrial customer base, a global network, diverse technologies, and integrated execution capabilities. Candidates want to learn about the divisions they will be joining–the structure, how it works together, and the role it plays in driving Siemens Energy’s mission forward.

Who is Siemens Energy?

At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.

Our distributed team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.

Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo

Lucky for us, we are not all the same. Through diversity, we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character – no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.

• Employees are eligible for Remote Working arrangements up to 2 days per week.
• All employees are automatically covered under the Medical Insurance. Company paid considerable Family floater cover covering employee, spouse and 2 dependent children up to 25 years of age.
• Siemens Energy provides an option to opt for Meal Card to all its employees which will be as per the terms and conditions prescribed in the company policy as a part of CTC, tax saving measure
• Flexi Pay empowers employees with the choice to customize the amount in some of the salary components within a defined range thereby optimizing the tax benefits. Accordingly, each employee is empowered to decide on the best Possible net income out of the same fixed individual base pay on a monthly basis