Adani Group logo

Technical Service Engineer

0 - 4 years

1 - 2 Lacs

lucknow

Posted:9 hours ago| Platform: Naukri logo

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Skills Required

service level data mining customer service rostering workforce management technical services real time analysis end user operations mis civil scheduling telecom iex rta mis reporting forecasting sampling engineering avaya cms excel site civil engineering wfm ms office

Work Mode

Work from Office

Job Type

Full Time

Job Description

Purpose/Objective


    Purpose of Position 1. This position is responsible for providing technical services to end users & conducting product promotion/demand generation activities in the assigned territory. 2. This position also involves knowledge sharing/engagement activities with the influencers like contractors & engineers for increasing the brand recommendation & implementation of influencer engagement programs.

Key Responsibilities of Role


    Deliverables / Responsible for (results)1. Providing regular input to the Regional Technical Service Manager – RTSM 2. Provide Customer Service to end customers in the designated districts 3. Track and report quality of company products through on site tests and market sampling 4. Collect independent feedback from end customers about selling process (Price, Service Levels, Quality, etc.) and report the same to the Regional Technical Service Manager – RTSM. 5. Manage relationship with Key Accounts and Key influencers

Technical Competencies


    Upselling,Time Managment,Plan For Success,Ownership

Qualifications and Experience


    Qualifications Essential BE/BTech in Civil Engineering Desirable/Preferable Work Experience (Cumulative) Total Years (Band) 3-10 Years Years (Relevant) 3 Years Seniority (desirable) Types of Organization MNC / Indian / Large Scale / Listed / Hi-Growth / Stable / Process driven / Turnaround Types of Sector Metal / Mining / Port / Infra / Banking / Telecom Variety of experience Qualitative aspects The individual should be a team player, having high convincing power. Target oriented and adaptive to the changing scenarios. A multitasker with ability to withstand pressure. The individual should have ability to take challenges.

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