Technical Sales Manager

Company Overview:

Agru Kunststofftechnik G.m.b.H. is a global leader in manufacturing high-quality industrial non-metallic plastic piping and lining systems. Our subsidiary, Agru Plastic Technology Pvt. Ltd., specializes in marketing and selling these advanced solutions across India. With a commitment to innovation and customer satisfaction, we cater to industries including water management, chemical processing, semi-con and infrastructure development. Office location: Mumbai, Juhu.

Position Summary:

As a Senior Technical Sales Manager, you will play a pivotal role in driving business growth by acquiring new customers, nurturing existing relationships, and providing technical expertise to our clients. You will be responsible for managing the sales cycle from lead generation to project execution, ensuring customer satisfaction and achieving revenue targets.

Key Responsibilities:

• Customer Management:

• Acquire and onboard new customers.
• Build and maintain strong relationships with existing clients.
• Conduct regular customer visits and maintain detailed meeting reports.
• Address customer needs with tailored solutions, ensuring high satisfaction.

• Sales and Project Support:

• Identify and track current and upcoming projects.
• Provide product training and technical support to customers.
• Prepare comprehensive BOQs (Bills of Quantities)
• Clarify technical and commercial aspects of inquiries.
• Follow up on submitted quotations to convert leads into orders.

• Operational Excellence:

• Ensure all customer interactions and project details are documented in the CRM system.
• Collaborate with supply chain teams to ensure timely delivery of products.
• Monitor and follow up on outstanding payments to maintain financial discipline.

• Market Insights and Strategy:

• Stay updated on industry trends and competitor activities.
• Provide feedback to the product and marketing teams for continuous improvement.

• Travel:

• Be willing and ready for frequent travel to meet customers and support project activities.

Prerequisites and Skills:

• Educational Background:

• A technical degree in engineering or a related field is required.

• Experience:

• At least 5+ years of proven experience in technical sales, preferably in the plastic piping or related industries.

• Technical Proficiency:

• Proficient in MS Office (Excel, Word, PowerPoint).
• Hands-on experience with ERP systems for sales and inventory management.

• Skills and Attributes:

• Strong analytical skills with the ability to calculate prices and margins effectively.
• Excellent communication and presentation skills, with fluency in English.
• Strategic thinking and problem-solving ability with a common-sense approach.
• In-depth knowledge of supply chain management, procurement processes and sales.

• Personality Traits:

• Self-motivated and goal-oriented.
• Ability to work independently and as part of a team.

Adaptable to a dynamic and fast-paced environment.

Location: