Technical Sales Engineer

Key Responsibilities:

1. Technical Support & Customer Engagement

• Provide pre- and post-sales technical support, including on-site demonstrations and technical presentations.
• Qualify leads based on current product portfolio
• Collaborate with D&D teams to qualify opportunities and co-create solutions with customers.
• Translate client’s needs into engineering specifications and pass them to Product teams.
• Participate in project kick-off meetings and ensure customer inputs are captured precisely.
• Work closely with current and prospective customers to develop optimized technical solutions tailored to their operational needs.
• Serve as the first level of technical support for existing customer accounts, Channel Partners and tracking support activities, and escalating when necessary.

2. Tender & Opportunity Management

• Study and analyse RFIs (Request for Information) and RFPs (Request for Proposals) from customers to define technical requirements.
• Prepare comprehensive technical responses to Tenders, RFPs, and RFIs.
• Participate in Defense e-tender documentation preparation including technical justifications and compliance sheets.
• Support Make in India and offset-related documentation (Like NDA) if and when required by the customers.
• Upload tenders with all required compliance documentation after thorough study and evaluation.

3. Marketing & Communication

• Provide technical support to the marketing team for product positioning and campaigns (exhibitions, trade shows, and product launches).
• Create and manage marketing materials including brochures, presentations, posters, and event-related content.
• Maintain an up-to-date technical database of all products.
• Support website-related activities and ensure content is technically accurate and updated.

4. Reporting & Pipeline Management

• Maintain records of pipeline summaries, marketing activity logs, and PO booking data in the prescribed formats.
• Document and track all relevant marketing and sales support activities for internal review and management reporting.

5. Internal Coordination & Documentation

• Complete Product Feasibility Reports (PFR) in coordination with the design team for each opportunity.
• Collate and communicate technical and environmental requirements to design and validation teams.
• Maintain documentation such as CRR (Customer Requirement Review), RIR (Risk identification Report), and other AS9100 Rev D-compliant records.
• Give regular input for CRM with up to date and retrievable information

Job Type: Full-time

Benefits:

• Health insurance
• Leave encashment
• Paid sick time
• Provident Fund

Education:

• Bachelor's (Preferred)

Experience:

• total work: 2 years (Preferred)

Work Location: In person