Technical Resource Manager

About Us

Technical Resource Manager (TRM)

Role Summary

Technical Resource Manager (TRM)

Utilization

Fulfilment

Key Goals

• Achieve high Utilization across the delivery organization.
• Ensure timely and high-quality Fulfilment of all resource requirements.
• Drive the successful execution of the Training/Enablement plan.
• Maintain the integrity of the Skills Forecasting and Talent Pipeline.
  

Core Responsibilities

Resource Fulfillment & Forecasting

• Identify resource needs from EDs, Sales, and Solutions teams and allocate the most suitable talent.
• Identify talent gaps, raise formal hiring requisitions, and collaborate with Recruitment for efficient talent acquisition.
• Facilitate just-in-time sourcing of talent for immediate project needs.
• Work with Sales to develop a quarterly/half-yearly resource forecast and proactive hiring plan to build the supply pipeline.
  

Talent Enablement & Development

• Collaborate with Engineering Directors and Solution Leads to execute the technical training and enablement plan.
• Drive Knowledge and Skills Enhancement (especially in new AI-first technologies) and Cross-Skilling of associates to maximize internal deployment opportunities.
• Focus on Optimizing Utilization across the board by effectively managing and deploying available talent.
  

People Management & Operations

• Manage day-to-day talent logistics: allocations, de-allocations, movements, and leave management.
• Ensure the engagement of bench talent not currently deployed on billable assignments through training or internal initiatives.
• Timely processing of Project Allocation Extensions to prevent operational delays.
• Monitor and drive operational efficiencies, including timely closure of open opportunities with resource allocation and adherence to timesheet policies
  

Requirements

Ideal Candidate Profile

• Minimum 5 years of experience. Good academic record.
• Proven experience in technical resource management, capacity planning, and talent fulfillment within an IT services context.
• Deep understanding of the talent landscape for digital engineering and AI skills.
• Exceptional organizational skills and experience with resource management tools .
• Strong collaboration and communication skills, particularly in coordinating with diverse stakeholders (Sales, Delivery, HR).
• Demonstrated ability to manage talent engagement and development programs.