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Jobs in Ahmedabad, Gujarat
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CLR FACILITY SERVICES PVT LTD
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Technical Manager - Operations

Technical Manager - Operations

CLR FACILITY SERVICES PVT LTD

10 years

0 Lacs

Ahmedabad, Gujarat

Posted:2 days ago| Platform: Indeed logo

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Skills Required

reports service portfolio drive compliance engagement electrical maintenance efficiency sustainability recruitment training audits deployment management iot automation data analytics support development risk report metrics engineering leadership

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Regional Technical Manager

Location: Gujarat

Reports To: BU Manager / Operations Head - Technical

Industry: Facility Management

Job Type: Full-Time

Position Summary:

The Regional Technical Manager will oversee end-to-end technical service delivery and client satisfaction across a portfolio of properties in commercial real estate, offices, IT parks, airports, and co-working spaces. The RTM will lead a team of engineers and technical staff, drive digitalization initiatives, ensure compliance, and act as the key liaison between clients and internal teams for technical operations.

Key Responsibilities:

1. Client Engagement & Relationship Management

Serve as the primary technical point of contact for key clients in the region.
Conduct regular client reviews, manage escalations, and ensure proactive communication.
Develop customized technical solutions aligned with client requirements and business goals.
Ensure contractual commitments, KPIs, and SLAs are met or exceeded.

2. Technical Service Delivery

Ensure consistent delivery of technical services including MEP (Mechanical, Electrical, Plumbing), HVAC, Fire & Safety, BMS, and other building systems.
Implement preventive and predictive maintenance practices using industry best standards.
Oversee energy efficiency programs and sustainability initiatives at sites.
Ensure 100% statutory and safety compliance across all locations.

3. Recruitment & Team Development

Lead hiring efforts for technical staff within the region
Train, mentor, and develop a high-performing technical team across sites.
Conduct regular technical training at sites, formulate and comply with the annual training calendar
Conduct regular technical audits and performance evaluations.
Foster a culture of continuous improvement, safety, and accountability.

4. Digital Transformation & Innovation

Champion the deployment of digital tools and CAFM (Computer-Aided Facility Management) platforms.
Leverage IoT, automation, and data analytics for proactive maintenance and reporting.
Drive paperless workflows and real-time dashboards for technical service performance.

5. Strategic & Operational Oversight

Plan and manage the regional technical budget, resources, and vendor contracts.
Support business development with technical inputs for proposals and presentations.
Lead incident and risk management investigations with root cause analysis.
Report key metrics, operational issues, and improvement initiatives to leadership.

Qualifications & Experience:

Bachelor’s degree in Electrical/Mechanical Engineering or related field
10+ years of relevant experience in facility/technical operations, with at least 3+ years in a regional leadership role.
Strong understanding of commercial real estate, IT/office infrastructure, and high-traffic areas like airports.
Proven experience in client-facing roles and team management.
Familiarity with CAFM, IoT systems, energy management platforms, and automation tools.

Key Skills:

Technical Operations Management
Client Relationship Management
Team Leadership & Recruitment
Compliance & Safety Standards
Energy Management & Sustainability
Digital Facility Management Tools
Data-driven Decision Making
Project Management

Travel Requirements:

Frequent travel within the region for site visits, client meetings, and audits.

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Technical Manager - Operations