Tech Head

Job Description

Job Title: Tech Head Location: Noida We are seeking a dynamic and experienced Tech Head to lead our technology initiatives, drive product and process automation, and manage cross-functional stakeholders. Key Responsibilities: Lead the tech team in designing, developing, and deploying scalable digital solutions across various business functions. Own and manage the complete technology stack with a strong focus on marketing automation and operational efficiency. Oversee and optimize the integration of software like Lead Squared CRM to ensure seamless lead management and customer engagement. Implement and manage Learning Management Systems (LMS) for seamless learning delivery. Build and execute automation workflows using marketing tools, CRMs, and communication platforms to streamline lead nurturing, onboarding, and customer support processes. Collaborate closely with internal teams—Sales, Marketing, Product, and Operations—to understand business needs and translate them into effective tech solutions. Manage relationships with external vendors and technology partners to ensure smooth and reliable system performance. Mentor and manage a high-performing tech team, ensuring timely project delivery and adherence to quality and security standards. Define key performance indicators (KPIs), monitor performance for the tech team, and regularly report progress to senior management. Key Skills & Qualifications: Bachelor’s/Master’s degree in Computer Science, IT, or related field. 8–10 years of hands-on experience in tech leadership roles. Proven experience with LeadSquared, Ozonetel, and LMS platforms. Strong understanding of marketing automation tools and CRM integration. Excellent stakeholder management and communication skills. Proficient in project management methodologies and agile practices. Ability to work in a fast-paced, data-driven environment with multiple priorities. Show more Show less