Team Member - Workplace support services

About The Company

Facility Operations:

• Oversee and manage day-to-day facility operations, ensuring that building systems (HVAC, electrical, plumbing, etc.) are operating efficiently.
• Regularly inspect buildings, equipment, and systems to identify any potential problems and take corrective action.
• Overseeing housekeeping, pantry, cafeteria (
  

• Coordinating and managing internal events- – board meetings, customer visits, town halls etc
• Handling front office/reception.
• Meet the health, safety and hygiene standards.
• Take facility rounds to find out snags and initiate immediate rectification action.
• Track stock of consumables (incl consumables and supplies for Client / GMC visits) and ensure optimal inventory levels). Co-ordinate for quotation from vendors and get PO created.
• Monitor meeting room bookings and usage.
• Horticulture and plantation maintenance.
• Team Leadership:
• Supervise and mentor facility staff, including janitors, technicians, and security personnel.
• Provide training and guidance to team members to ensure effective and efficient service delivery.
• Coordinate staff schedules and ensure proper coverage for daily operations.
  

Vendor And Contractor Management

• Coordinate with external vendors and contractors for maintenance, repairs, and projects.
• Ensure quality service delivery as per SLA and within set budgets.
• Oversee the work of contractors and vendors to ensure projects, events, repairs , etc,.are completed on time and within scope.
  

Maintenance And Repairs

• Develop and implement a preventive maintenance program to minimize downtime and ensure equipment & services availability.
• Track and schedule repairs and maintenance to ensure minimal disruption to business operations.
• Maintain records of all maintenance activities, equipment, and building services.
• Coordinate with external vendors and contractors for maintenance, repairs, and projects.
  

Safety And Compliance

• Ensure compliance with health and safety regulations, including fire safety, emergency procedures, and environmental standards.
• Conduct regular safety & hygiene audits (restroom, café, kitchen, etc,.), fire drills to ensure preparedness.
• Address safety hazards promptly with report and corrective actions.
  

Budget Management

• Assist the FM in budget preparation and monitor expenses to ensure cost-effective facility management.
• Prepare reports on facility operations, maintenance activities, and expenses for management review.
• Identify cost-saving opportunities and implement initiatives to optimize resource use.
• Raising PR’s and Processing the invoices on time and ensure timely payment to vendors.
• Inventory and Supplies Management:
• Monitor and manage inventory of facility-related supplies and equipment.
• Ensure timely procurement of necessary materials and maintain vendor relationships for supply replenishment (stationery, food supplies, etc,.)
  

Client/Stakeholder Management

• Support the FM as the primary point of contact for all facility-related inquiries from internal and external stakeholders.
• Address facility-related complaints and resolve issues in a timely and professional manner.