Team Member - Workplace support services

You will oversee and manage day-to-day facility operations at Tata Communications, ensuring the efficient functioning of building systems such as HVAC, electrical, and plumbing. Regular inspections of buildings, equipment, and systems will be conducted to identify and address any potential issues promptly. In addition, you will be responsible for overseeing housekeeping, pantry, cafeteria services, monitoring food vendors, managing inventory of food and beverages, and ensuring the availability of supplies. Coordinating and managing internal events like board meetings, customer visits, and town halls will be part of your responsibilities. You will also handle front office/reception duties, ensuring compliance with health, safety, and hygiene standards. Conducting facility rounds to identify and address any maintenance issues promptly is essential, along with tracking stock of consumables and maintaining optimal inventory levels. As a team leader, you will supervise and mentor facility staff, including janitors, technicians, and security personnel. Providing training and guidance to team members to enhance service delivery efficiency and coordinating staff schedules for proper coverage are crucial aspects of this role. You will be responsible for coordinating with external vendors and contractors for maintenance, repairs, and projects, ensuring quality service delivery as per SLA and within set budgets. Monitoring and scheduling repairs and maintenance activities to minimize disruptions to business operations and maintaining records of all maintenance activities, equipment, and building services will be part of your duties. Ensuring compliance with health and safety regulations, conducting safety audits, fire drills, and addressing safety hazards promptly with corrective actions are essential to maintain a safe working environment. Assisting in budget preparation, monitoring expenses, and identifying cost-saving opportunities to optimize resource use will be part of your responsibilities. Managing inventory of facility-related supplies and equipment, timely procurement of necessary materials, maintaining vendor relationships, and supporting the FM as the primary point of contact for facility-related inquiries from stakeholders are key aspects of this role. Addressing facility-related complaints and resolving issues professionally and promptly will be part of your duties to ensure smooth facility operations.,