Work from Office
Full Time
Job Description- TEAM MANAGER -PEX
• Drive continuous improvement culture through training, coordination and implementation of principles of Lean/Six Sigma in
day-to-day operations in KPO/BPO• Drive continuous improvement projects as a project lead and mentor the green belt projects parallelly with operations/delivery/client • Well versed with basic and advance project management methodologies and problem-solving techniques• Understands and articulates problems/issues in a timely and accurate manner from the delivery/operations teams• Prepare business cases, project charters, Automation Assessments (RPA), Business Requirement Documents, (BRD) and use cases• Participate in exploring solutions for problems and process bottlenecks• Actively contributes to change implementation initiatives on the floor• Reports issues related to problems/opportunities to transformation leaders • Play pivotal role in executing transformation governance model to build the continuous improvement culture
Profile of Desired Candidate
Must be certified Black Belt or Green Belt from a reputed certifying
body/organization (e.g. ASQ or equivalent) with excellent command in Lean/Six Sigma methodologyMust have excellent analytical, presentation & communication skill Should be a self-starter
Experience 7+ years, Domain- Healthcare, Certification- Lean Six Sigma Black Belt or Green Belt Certification
Industry Type- BPO/Digital OperationsEducation UG - Any Graduate - Any Specialization PG - Any Postgraduate
Job Environment:
Full-time position working from the office
Permanent Night shifts (US shift timings)
Cognizant
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