Head of Operations- India

Fulfillment Iq

10 - 15 years

30 - 35 Lacs

bengaluru

Posted:-1 days ago| Platform:

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Skills Required

supply chain health insurance operational excellence iso hris consulting stakeholder management operations logistics capacity planning

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title: Head of Operations - India
Location: Bangalore (Onsite / Hybrid) Job Type: Full-Time

Reports To: CEO, Fulfillment IQ

Key Responsibilities:

Lead and scale India operations across HR, Finance, Admin, and Delivery enablement.
Drive local strategy execution, cost management, and compliance with Indian regulations.
Manage budgets, contracts, and vendor relationships.
Build high-performing teams aligned with FIQ s global delivery and engineering standards.
Partner with global leadership on capacity planning, utilization, and performance.
Ensure operational readiness for audits, ISO / SOC / labor compliance.
Oversee office infrastructure, IT policies, and day-to-day facilities operations.
Represent FIQ India in board and leadership reviews.

Requirements:

10+ years of experience in operations, delivery management, or general management within a tech or consulting company.
Proven track record of managing 100+ employees across multiple functions.
Strong understanding of Indian labor, compliance, and financial frameworks.
Hands-on with operational systems (finance tools, HRIS, IT admin dashboards).
Excellent leadership, communication, and stakeholder management.

Preferred:

MBA or equivalent business qualification.
Experience in logistics, supply chain, or SaaS companies.
Prior experience scaling Indian subsidiaries for global firms.

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