Assistant Vice President Warehouse Operations

Assistant Vice President Operations

Role & responsibilities

1. Estimation & Implementation

• Work closely with the Business Development team during the bidding stage to finalize commercials for prospective customers.
• Lead feasibility studies, site surveys, manpower planning, and infrastructure planning for new warehouses and client requirements.
• Engage with clients during pre-sales, planning, and execution stages to ensure confidence and satisfaction.
• Liaise with vendors, contractors, and service providers for smooth onboarding of new clients.
• Design optimized warehouse layouts, process flows, and material handling solutions.
• Manage project timelines, budgets, vendors, contractors, and resources for project execution.
• Coordinate civil works, racking, MHE procurement, WMS/SAP integration, and manpower onboarding in collaboration with HR.
• Build & Collaborate with the team for smooth transition into live operations.

2. Strategic Operations Leadership

• Develop and execute long-term supply chain strategies aligned with organizational goals.
• Identify opportunities for network optimization, capacity expansion, and service improvements.
• Lead annual operations planning, budgeting, forecasting, and P&L management for warehousing and transport.
• Drive strategic initiatives such as new facility setup, capability enhancements, and service diversification (including VAS).
• Drive innovation in operational models, leveraging technology and data-driven decision-making.
• Track project progress with dashboards, MIS reports, and escalation management.

3. Operational Excellence & Performance Management

• Oversee governance across multi-location 3PL sites to ensure consistency in service delivery.
• Build a culture of accountability, customer focus, and operational excellence.
• Lead day-to-day warehouse and logistics operations ensuring SLA adherence.
• Maintain high standards of inventory accuracy, order fulfillment, and turnaround time.
• Strengthen SOP frameworks, compliance, audit readiness, and safety standards.
• Establish and standardize KPIs, dashboards, and performance scorecards for data-driven decision-making & KPIs are consistently achieved.
• Lead continuous improvement initiatives (Lean, Kaizen, Six Sigma) to boost productivity and reduce cost.
• Mentor and develop Operations Heads, Cluster Managers, and cross-functional teams.
• Build future leadership capability through coaching and structured training.
• Conduct regular audits with zonal/regional/cluster managers to reduce shrinkage, leakage, and operational risks.

4. Business & Profitability Management

• Own and manage the P&L for warehouse operations across multiple client accounts.
• Prepare annual budgets, cost forecasts, and financial plans aligned with growth goals.
• Drive revenue growth through client retention, account expansion, and new business development.
• Monitor operating costs, labour productivity, transport spend, and inventory-related expenses to ensure profitability.
• Optimize warehouse operating costs (manpower, space, infrastructure, utilities, transport etc).
• Implement cost-optimization measures through process improvements, vendor negotiations, and fleet optimization.
• Review monthly performance reports, analyze variances, and implement corrective actions.
• Support finance in billing, rate adherence, contract profitability, and revenue assurance.
• Contribute to new business proposals with financial modeling, pricing strategies, and cost-to-serve analysis.
• Oversee CAPEX planning for new warehouses, equipment, and technology investments.
• Conduct periodic client business reviews, presenting operational and financial performance when required.

Preferred candidate profile

• Graduate/Postgraduate (Supply Chain/Logistics would be an added advantage).
• Age below 55.
• 1215 years of progressive experience in FMCG, FMCD, Telecom, or 3PL warehouse operations.
• Strong leadership, stakeholder management, and team development skills.
• Analytical mindset with strong problem-solving aptitude.
• Proficiency in SAP/ERP/WMS/TMS and other digital logistics platforms.
• Excellent MS Office and Advanced Excel skills.
• Strong communication skills in

  English, Hindi, Malayalam

  (Tamil and other languages are added advantages).