Team Lead/Practice Manager

Role Overview:

As a Team Lead or Practice Manager, you will play a key role in managing a team of recruiters, driving recruitment delivery, and ensuring achievement of team targets. This role requires excellent leadership, recruitment expertise, and a focus on operational efficiency. You will be responsible for delivering high-quality talent acquisition services and building a high-performing team.

Key Responsibilities:

1. Team Management & Leadership

• Lead, mentor, and manage a team of Talent Consultants to achieve individual and team goals.
• Provide coaching and performance feedback to enhance team productivity and skills.
• Create a motivating and collaborative work environment to foster growth.

2. Recruitment Delivery

• Oversee end-to-end recruitment delivery, ensuring quality and timeliness.
• Ensure adherence to recruitment processes and accuracy in ATS management.
• Handle escalations and ensure timely resolution of challenges.

3. Client Management and Farming

• Build and maintain strong client relationships to understand their hiring needs.
• Identify opportunities for client farming to expand existing accounts.
• Act as the primary point of contact for key clients, ensuring satisfaction and trust.

4. Pipeline and resource management

• Build a robust talent pipeline for current and future client requirements.
• Allocate resources effectively to optimize delivery outcomes.

5. Process Adherence

• Ensure strict adherence to established recruitment processes and quality benchmarks.
• Drive process improvements to enhance operational efficiency.

6. Reporting & Insights

• Monitor team performance and prepare reports on key metrics and KPIs.
• Share market insights, challenges, and recommendations with leadership.

Requirements:

1. Experience

• 3-8 years of experience in recruitment, including at least 2-3 years in team management.
• Proven experience in managing clients and driving account growth.

2. Skills & Competencies

• Strong leadership and team management skills.
• Excellent communication and relationship-building abilities.
• Expertise in recruitment tools, ATS, and job portals like Naukri, LinkedIn, etc, will be beneficial
• Ability to manage multiple priorities and deliver results under pressure.