Team Leader - Technology Services

The Backup Administrator is responsible for ensuring the stability, reliability, and recoverability of company data through the efficient administration and management of backup and recovery processes. This position requires a detail-oriented and analytical individual who can troubleshoot and solve complex problems related to data backup, protection, and recovery.

• Configure and manage backup and recovery systems and processes
• Perform regular backups of critical data and test to verify recovery capabilities
• Monitor backup systems and troubleshoot issues as they arise
• Maintain accurate documentation of backup and recovery procedures and policies
• Develop disaster recovery plans and participate in executing those plans when necessary
• Work with IT team and key stakeholders to establish data retention and archival policies
• Assist in the selection and implementation of new backup and recovery solutions
• Deploy and manage Rubrik backup solutions for enterprise-scale systems.
• Monitor, configure, and troubleshoot backup environments for performance and reliability.
• Administer data protection for databases, volumes, and virtualized environments.
• Ensure timely execution and monitoring of backup and restore jobs.
• Implement backup schedules, policies, and disaster recovery strategies.
• Perform routine audits to validate data integrity and successful backups.
• Handle change management, patch updates, and upgrade activities for Rubrik solutions.
• Prepare and maintain documentation for backup procedures and recovery workflows.
• Manage on-call support rotation and handle escalations as required.
• Generate reports and assist in RCA (Root Cause Analysis) for failed backup jobs.
• Meet SLA commitments and ensure system availability for critical applications.

• Bachelor’s degree in Computer Science or related discipline or equivalent work experience required.

• Bachelor's degree in Computer Science, Information Technology or a related field
• 3+ years of experience in backup and recovery administration
• Working knowledge of backup and recovery tools such as Veritas, Rubrik or similar
• Experience with disaster recovery planning and execution

• Bachelor's degree in Computer Science, Information Technology or a related field
• 3+ years of experience in backup and recovery administration
• Working knowledge of backup and recovery tools such as CommVault, Veritas, or similar
• Experience with disaster recovery planning and execution