Team Leader

Taskus

3 - 8 years

4 - 8 Lacs

noida noida

Posted:Just now| Platform:

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Skills Required

management skills sales conflict resolution team development team leading project management operations management team management team motivation team handling customer service business development strategic planning marketing decision making

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibility

Develop and implement effective strategies to drive business growth and improve customer satisfaction.
Lead and manage a team of professionals, providing guidance and support to ensure success.
Analyze market trends and competitor activity to identify opportunities for improvement.
Collaborate with cross-functional teams to achieve business objectives.
Monitor and control expenses to ensure cost-effectiveness and profitability.
Foster a culture of continuous learning and development within the team.

Job Requirements

Proven experience as a Team Leader or similar role in the BPO industry.
Strong leadership and management skills, with the ability to motivate and inspire teams.
Excellent communication and interpersonal skills, enabling strong relationships with customers and stakeholders.
Ability to analyze complex data and make informed decisions to drive business growth.
Strong problem-solving and conflict resolution skills, with the ability to adapt to changing circumstances.
Experience with budgeting and expense management, focusing on cost-effectiveness and profitability.

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